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DoubleTree by Hilton Hotel Rocky Mount

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DoubleTree by Hilton Hotel Rocky Mount
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880 Reviews from our TripAdvisor Community

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Showing 874: English reviews
Courtland, United States
4 of 5 stars Reviewed yesterday NEW

While this hotel hotel is very nice, it was still a little expensive for one night stay in September, I think we paid $170 total. Also the in room food service was nice but they don't give you a discount like they do if you were to eat in restaurant. Staff was friendly and hotel was clean/room was spacious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tina C
Winter Garden, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I won't spend much time on the actual accommodations themselves. Although, the hotel is clean and well appointed with microwave and fridge in the room. What I am wanting to point out is the overwhelmingly wonderful customer service of the staff. This is no surprise as Jacqueline, the sales manager, leads by true example. The reason I am writing is... More 

Helpful?
Thank DiamondDave75
Troy, New York
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say that I haven't already. J. Forbes and Nekaya at the front desk should give seminars on customer service...they're exceptional. I was meeting 6 other couples and once they found out how great the Double was they drove the extra distance to come and meet me at the DT...everyone loved it. See you in 2 yrs!!!

Helpful?
Thank laura p
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for your review. I am so happy you enjoyed your stay. Thank you for your kind comments about Jessmon and Nekeya. They are true assets to our property. I will be sure to share your comments with them. Thank you again and we anxiously await your return. More 

1 review
5 of 5 stars Reviewed 1 week ago

Really enjoyed my stay at the Doubletree. Room was nicely appointed and spacious. The staff was friendly and helpful, especially Nekeya who checked me in. Although it was a busy weekend with lots of people in town for the football game, she was great and she helped me get the suite I wanted. I will definitely be staying there again.

Helpful?
Thank Michael S
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for your review. Down East is such a fun time and we are so happy you enjoyed yourself. Also thank you for comments about Nekeya. She is a true asset to our property. I hope we will have the opportunity to serve you again next year! Thank you again! More 

Durham, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at the Doubletree Hotel in Rocky Mount, NC. My group arrived later in the evening. Out check in experience went rather quickly. We were thankful for that because we were all exhausted. Their chocolate-nut cookies were Awesome.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank deboraho94
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I understand what it is like to arrive late with a group. I know it was a great feeling to get checked in fast and get to your room to enjoy a night's rest. Also how can we forget those Doubletree Cookies :) I hope we have the opportunity to serve you! More 

Euless, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very Friendly, staff went above and beyond to greet me, and answered every question with ease. Hotel was always clean. Entire staff seemed to enjoy their job, and went out of their way to provide excellent service.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nancy C
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. I will be sure to share your amazing comments with the staff. Our job is make sure your stay is as pleasurable as possible. I am so happy everyone made you feel right at home. I hope we have the opportunity to serve you. Thank you for your business. More 

Charlotte, NC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was comfortable. Beds especially. Only complaint is no shower caps in the bathroom and I found that out after I was ready to step into the shower. I also had difficulty with my keycards not working but this happens often in hotels it seems. The staff were nice and open to any questions and/or issues I had. The... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gardenerCharlotteNC
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for your review. It is greatly appreciated. Thank you for the comments regarding the shower caps. I will make sure maintenance is informed and we will take care of it immediately. Thank you for your kind comments about the staff. I will be sure to share your feedback. I hope your travels bring you back to... More 

Rochester, New York
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling back home from Florida and needed a place to stay for the evening. The service was friendly and informative. The hotel was CLEAN, like really clean. The rooms, bathroom, lobby- all clean. They have fresh baked cookies at the front desk as well as water. Beds were really comfortable and the rooms were a little bigger than... More 

Helpful?
Thank Julie D
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your review. We are all so happy you enjoyed your stay. Our location is wonderful and gives easy access to food, hospitals, etc. I hope your travels bring you back to Rocky Mount soon, so we can have the pleasure of serving you again. Thank you for your business. More 

Apple Creek, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff from front desk to housekeeper so friendly and helpful. Room very clean, pool was great, refreshing and small jacuzzi with waterfall very relaxing. We would definitely recommend this hotel!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 437chadb
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you for your hotel. A dip in the Jacuzzi is a great way to unwind and relax. Please come back and see us! Your recommendation is the best honor we could ask for and it is greatly appreciated. Until next time! Thank you for your business. More 

Bristow, Va, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed several different times at the Double Tree in Rockymount, NC. Each stay has been great. The Staff is friendly and ready to help. The rooms are clean and well appointed. It is easy to find off of rt95. The Hilton Honors program makes reservations easy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Randy F
Ashley S, General Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for your review. Your continued loyalty is greatly appreciated and we sincerely thank you. We are here anxiously and willing to do everything to ensure our guest have an EXCELLENT stay. Thank you giving us the opportunity to serve you and we anxiously await your return! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the city ranked as the most charitable city in North Carolina, The DoubleTree By Hilton is the number 1 choice for a Full-Service Excellent Experience! The City of Rocky Mount is the halfway point from New York to Miami, and our beautiful modern hotel is conveniently just minutes from I-95. Our dedicated team of Excellent Service providers will greet you with a smile and our famous warm chocolate chip cookies! Complimentary fast internet access, spacious guestrooms, outdoor heated pool, and many other little things that matter, will create an Excellent Experience that is truly rewarding! Mon-Wed you can relax and indulge in our complimentary evening Manager's Reception, and for Breakfast, Lunch or Dinner, dine-in or order room service from the wonderful Texas Steakhouse attached to our hotel. You can easily Experience the CHARM of our community, with shops, local flavors and beautiful parks just minutes away! We have a Convention Center and Ballroom in our hotel, so make sure you ask about having us cater your next business meeting, social or wedding reception! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Rocky Mount

Address: 651 N Winstead Ave, US 64 & I95, Rocky Mount, NC 27804-8746
Location: United States > North Carolina > Rocky Mount
Price Range: $131 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Rocky Mount 3.5*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
#2 Business Hotel in Rocky Mount
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