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Residence Inn Rocky Mount

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Residence Inn Rocky Mount
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347 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Tarpon Springs, Florida
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a night last summer on our way up 95 and felt it was very nice, so decided to stay here again this year. The rooms have been remodeled and are nice and the front desk person who checked us in was very nice. Unfortunately, there are some other problems. The exterior doors at the end of... More 

Helpful?
Thank HarleysMa
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We sincerely apologize for your experience that was below that standard of what we strive for and for what you deserve. Unfortunately there were some tampering with the pool emergency shut-off over the weekend of your stay. It affected the clarity of the water and caused the hotel to place it out of order temporarily, until the water was clear.... More 

Orlando, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Made a last minute reservation (like two hours before arrival) on our trip home. We felt safe leaving our truck and boat trailer parked outside. Got a very clean two bedroom suite. Staff was extremely pleasant and accommodating. Rate was reasonable. Breakfast was hot and all my kids were pleased. Coffee wasn't too bad either!

Helpful?
Thank Betsy D
Plant City, Florida
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Rocky Mount Residence Inn only one night, but it was quite enjoyable. The staff was super friendly and the room was spacious, clean, well supplied, and really all you could hope for. The bed was super comfortable and the wifi was fine. Breakfast was good and there was plenty of seating. It's not far off I-95... More 

Helpful?
Thank David S
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for sharing your enjoyable experience with us, it was wonderful to here you enjoyed your stay with us and that the facilities and service experience met your expectations. Thank you for noticing our team, they work really hard and appreciate the recognition. Again, thank you and we hope to see you again throughout your travels. Linda Hunter General... More 

Orange, Virginia
Level Contributor
367 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed June 15, 2016

The desk person greeted me and all went well. Room was a good one and the bed quite comfortable. Breakfast was pretty good; most cereal offerings were sugar cereals, only one was Kashi. Wish they had more variety.

Helpful?
Thank 414Bookworm
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your kind remarks regarding our staff and hotel. Our staff works hard to make sure our guests receive the care and hospitality that they desire and deserve. Our breakfast items are a requirement by Marriott. Upcoming in July, Marriott has made changes to the breakfast menu items. We appreciate your business and hope to see return again... More 

Jefferson, North Carolina
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 19, 2016

My husband and i have stayed here in the past- it was a nightmare when I stayed there- they were going thru a remodel. Hotel had been so used and abused. HOWEVER the new remodel is great- the lobby-eating area and outside look great. The food was really really good they served at night- it was grilled chicken, Asian salad,... More 

Helpful?
Thank Dawn2010
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you so much for leaving such an "Excellent" review and we appreciate you taking the time to rate our hotel. We are glad you were pleased with the updates of our hotel. We were happy to hear you enjoyed the Social hour and the breakfast during your stay with us. We also appreciate you recognizing our staff for the... More 

Allentown, Pa
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 18, 2016

We stopped here on our annual trek north from Florida. I would characterize this property as just below average. It was clean and we were greeted warmly on arrival. They have only Queen size beds...no kings...who does this anymore? The air conditioning unit is directly in from of the QUEEN SIZE BED and sounds as though you are trying to... More 

Helpful?
Thank krdjr
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We sincerely apologize for your experience that was below our standard of "excellence." We follow the breakfast menu from Marriott standards and we are aware that the menu is limited. Marriott is updating their breakfast menu within the next month and we are hoping to see much improvement. We appreciate and value your feedback, thank you for choosing our hotel... More 

Hilton Head Island, South Carolina, United States
Level Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 17, 2016

I chose this Residence Inn specifically because they accept pets for a modest $40 cleaning fee. Everything about the stay was fine--easy check-in and out, clean comfortable room exactly where I requested, friendly staff, and good breakfast selection. The hotel has recently been renovated, most of it is very fresh looking, although I think this style will look dated quickly.... More 

Helpful?
Thank Karen R
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you very much for taking time to review our hotel and staff. We are glad to hear that you had a pleasant stay with us and you will be returning. Thank you for informing us about the tub, the information will be addressed to our engineer department. We are glad to have accommodate you and your pet. Thank you... More 

Dayton, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2016 via mobile

I have stayed at this particular Residence inn well over ten times. The staff has always provided me with top-notch service. The cleanliness of the hotel is well above average. The front desk staff is awesome when checking-in. Evite (front desk) always recognize me as a repeat customer. Evite is very professional and personable and she wants to ensure that... More 

Helpful?
Thank Rodney6419
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for such an awesome review. We continue to thrive for EXCELLENCE, and when we receive reviews as the one you submitted, it is very rewarding. Hearing that you are not only a repeat customer to our property, but also the staff have taken care of you throughout your stays with us, is music to our ears. I will... More 

Kansas City, Kansas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 13, 2016

This is our 4th Residence Inn to stay in. Pros: we had an upper floor two bedroom unit for 7 nights at a very reasonable price for two couples to share. It was located centrally so we could visit family and friends within the Nash, Edgecombe, and Franklin Co area. Good restaurants are nearby so if you don't want to... More 

Helpful?
Thank travelinggma2013
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

We sincerely apologize for your experience that was below the standard of what we strive for and for what you deserve. All of our guests are extremely valued, and when we receive feedback like yours we take it seriously. We strive for "EXCELLENCE" and when our guest does not have an "Excellent" stay we work hard to rectify the situation.We... More 

Virginia
1 review
5 of 5 stars Reviewed May 4, 2016 via mobile

I had the most wonderful experience with Evite at my stay she very very knowledgeable and super friendly. There wasn't any questions I ask that she did have an answer to or a fix to. She was well dressed with her appearance and had wonderful smile. I waited around 30 min to speak to her supervisor to share my experience... More 

Helpful?
Thank Joseph G
Linda H, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Rocky Mount with us. I was pleased to hear Evite provided you with excellent service during your stay. I do apologize I was not available to speak with your upon your departure. We genuinely appreciate you sharing your thoughts with us and we will see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Experience our newly renovated pool and spa area. ... more   less 

Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Blvd, Rocky Mount, NC 27804-6015
Location: United States > North Carolina > Rocky Mount
Price Range: $121 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#3 Business Hotel in Rocky Mount
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