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Americas Express Inn Rocky Mount

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Overview
  • Excellent0%
  • Very good23%
  • Average0%
  • Poor7%
  • Terrible70%
Jul 2, 2017
“Nice & Easy”
Feb 15, 2016
“Very happy with our stop off I-95”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
Family Rooms
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13)
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1 - 5 of 13 reviews
Reviewed July 2, 2017 via mobile

We stayed here on our way to Long Island NY. The place was neat and tidy, and check in was easy. The couple working behind the desk (owners, maybe) was friendly and even gave me a tour of the rooms before we paid. Other than...More

Thank gmccall5931
Response from Jaypatel01, Webmaster at Americas Express Inn Rocky MountResponded July 6, 2017

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because of some problems despite our efforts. We take real pride in our hotel, and I apologize if we let you...More

Reviewed February 15, 2016 via mobile

We needed to stop for the night and this was perfect. Very clean, friendly staff, quiet, very comfortable bed. I slept straight thru the night which is difficult for me in a hotel room. Spacious room and bathroom. I would give it 5 stars except...More

Thank Lenoremarie
Response from Jaypatel01, Webmaster at Americas Express Inn Rocky MountResponded June 20, 2016

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I'm sorry that the free breakfast didn't appeal to you. We take pride in this hotel and...More

Reviewed September 14, 2014 via mobile

Trust me when i tell you people this...do not and i mean do not stay here...i stayed for a week due to a situation. Roaches on toilets and in sink. Lamp shades dirty and stained( how that even happens?) The cover has stains on it...More

Thank MICH J
Response from Jaypatel01, Webmaster at Americas Express Inn Rocky MountResponded April 7, 2016

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways, but I’m glad none of the issues were significant enough to cause you to cut short your weeklong stay. We take real pride in this hotel...More

Reviewed January 30, 2014 via mobile

Made third party reservation. Desk clerk checked us right in. Room was ready and clean. Breakfast was good and plentiful. Definitely will make this a halfway stop on our trips. Restaurants and gas stations nearby.More

1  Thank Richard M
Response from Jaypatel01, Webmaster at Americas Express Inn Rocky MountResponded April 7, 2016

Dear Guest, Thanks for your kind comments. I’m so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you....More

Reviewed January 11, 2013

I sent this review to the corporateoffice after our stay on Jan 2nd and still no response back. Terrible customer service skills. We were quite disappointed in the cleanliness of the room and the response we got from the front desk as we reported it...More

1  Thank David H
Response from Jaypatel01, Webmaster at Americas Express Inn Rocky MountResponded April 7, 2016

Dear Guest, Thanks for your opinions from the past. I’m terribly sorry we failed to meet your needs. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changes in the many months since your...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Room Service
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
$46 - $79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$46 - $79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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