If you’re looking for a family-friendly hotel in Robbinsville, look no further than Quality Inn & Suites.
Tail of the Dragon (2.8 mi), located nearby, makes Microtel Robbinsville a great place to stay for those interested in visiting this popular Robbinsville landmark.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a refrigerator, and guests can go online with free wifi offered by the hotel.
The property also boasts free breakfast, to help make your stay more enjoyable. If you are driving to Robbinsville Microtel, free parking is available.
While you’re here, be sure to check out some of the diners, including Pop & Nanna’s Kitchen, Huddle House, and Southern Gals Family Restaurant, all of which are a short distance from Microtel Robbinsville.
During your visit, be sure to check out Wehrloom Honey (1.1 mi), which is a popular attraction within walking distance of the hotel.
The staff at Quality Inn & Suites looks forward to serving you during your upcoming visit.
My wife and I stayed three nights at the Quality Inn in Robbinsville for a long weekend in mountains. Staff were very friendly and the room was very nice. A suite, it was very spacious with a small kitchenette and room to spread out. Bathroom was nice as well and the hotel was very clean. The hotel is in a great location in Robbinsville, close to restaurants and stores in town with easy access to Lake Santeetlah, Joyce Kilmer and other areas in Nantahala National Forest. We would definitely stay here again next time we're visiting the area.
Called to alert the hotel that we would not be bale to make our scheduled appointment due to current issue with a broken down motorcycle and waiting for dealer to get parts and make the repair and that we would need to unfortunately cancel our reservation. They didn't seem to care anything about the situation other than to inform us that we would NOT get a refund, because we were within the 24 hour window and we could not cancel under any circumstance. Asked if the person could let us talk to management - they said they were not available, but they would try their hardest to convince them to refund us - which we highly doubted, since they already told us no refund would be available. I would have perhaps expected management to try and call us back, but they never reached out and just charged us. The best part was them telling us to either just get a loaner bike or rent another bike, come stay at their hotel and then return home and deal with our bike issue. I explained we were on a trans continental trip out west and were now heading back east to home in VA. Again they wondered why we could not do what they had asked. I am almost 400 miles away from you heading east, and you want me to go stay the night on a rental or loaner bike, drive back west almost 400 miles, get my bike and then head home, driving the same miles again. WOW This was not the first time on this 15 day journey that a motorcycle in our group had an issue and we had to take these actions; however, this was the only hotel that did not care about our plight - all others understood and did not charge anyone in the group - this one only cared about their money. We were even able to rebook later once the repairs were made, as we continued travel at these other hotels. Unfortunately we did have to truncated some of the trip and will later on try to get those other areas in another trip and plan to use the same hotels we had to cancel. As a result, this will be the only hotel not to get a rebooking on our future trips to this area. We even had a hotel in this area that was pre-paid, required a 10 day notice for cancellation or lose your money, maybe getting a partial reimbursement if they could re-book the room. This small hotel about 10 rooms was more than understanding, wished us good luck, safe travels and provided a full refund. We are trying to get even more riders to go back to the area in the spring and be certain to fill that hotel to capacity if we can. Your lack of compassion and only concern for the money tells a lot about your business model, employees and practices. Thanks but no thanks...…
Front desk staff did not wear masks, and sort of looked at us funny because we had masks on. Most other staff we saw did have masks. Customers in lobby and customers taking elevator did not wear masks and front desk staff were ok with that. Not sure what cleaner was used, but awful smell in elevator and rooms when we arrived, extremely unpleasant. We did not feel safe in this hotel. We took the stairs and skipped the continental breakfast and will think twice before choosing Quality hotels again.
I made reservations for 8 nights, planning a lot traveling in the area. Due to the virus, a lot of places were closed and I shorten my visit. The town and people there were very friendly, one of the things I like about N.C. My problem is the General Manger refused to refund me one night of my stay or acknowledged my certified letter. The hotel has a policy that if a person change their schedule and leave early, the hotel charges an extra night. THIS IS NOT THE POLICY OF CHOICE HOTEL COOPERATION. This not listed in reservations or the hotel web site. Stay at your own risk. Note: letter sent to both hotel and his office, and I have proof it was received.
I made a reservation in June 2020 and had to cancel on June 25th. My original date of stay was for July 5-9th. I cancelled well before the deadline and when I made the reservation, it said I am able to cancel if necessary and should see a refund in 10 days. I waited 16 days before contacting the hotel. I contacted the hotel for a refund, but the General Manager is NEVER available and they will not give me his name or contact number. I gave them my phone number so he could call me or either refund what is owed to me. The manager on duty said she was not able to give refunds. As of today, it has been 28 days since my cancellation and I don't have a refund yet. Why is that? I will now reach out to Choice hotels Choice Customer Relations dept. If they can't do it, then I will call my credit card company and file a dispute/complaint against Quality Inn and Suites - Robbinsville, NC. While type this, I was able to get in touch with Choice Customer Relations and file my complaint. As an fyi, Starting July 2020, if you cancel and need a refund, you will have to contact the hotel's general manager to get your refund processed. Good Luck with that at this hotel. This GM is clearly not concerned about being fair, honest and in my opinion he lacks character. I have been a small business owner and I also have worked in customer service. I know how a customer should be treated. I also believe 28 days is more than enough time to process a refund.…