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Hilton Garden Inn Roanoke Rapids

Priceline$89*
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Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Roanoke Rapids
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1,061 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
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Bowie, United States
Reviewed yesterday NEW

Hotel staff friendly, need more staff for hotel cleanliness, and customer satisfaction. Pool area need painting and someone near by for cleanness and towels replacement. Breakfast great, need more staff to accommodate guest on weekends. Lobby needs carpet cleaned or replace. Smells old

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank helenlindac
Nokomis, Florida
HOTEL’S FAVORITE REVIEW
Reviewed March 24, 2017

Booked here at the last minute while traveling to PA from FL. I am a Hilton Honors member and they gave me 20% off the room! We arrived when it was dark and the entrance has NO lighting! This was disconcerting to navigate. The hotel is either new or newly remodeled as everything was very clean and top notch. There...

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Helpful?
Thank ironthis
About Hotel's Favorite Review
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Ironthis; Thank you for your review of the Hilton Garden Inn Roanoke Rapids. We sure do hate that we dropped the ball on delivering on the service expectations in the Grill during your stay. Please know that we have taken your review to heart and are taking steps to improve in the future. Thank you for letting us know. We...

Roanoke Rapids, North Carolina
Reviewed 3 days ago NEW

The name Hilton was represented bad. Dingy, nasty, no organization - communication between front desk and cleaning crew. Location is good for quiet BUT overall a nasty and dusty place. In that area the word Hilton should make you run to it but NO !!!! Nasty.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Room532
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Dear Room532; Thank you for taking a moment to share your experience. Our team works really hard to make our guests comfortable and that their rooms are clean. It's unfortunate that you felt we missed the mark during your stay. Please know we will take your comments about your experience and work on improving.

Front Royal, Virginia
Reviewed 5 days ago NEWvia mobile

Stopped here on the way to South Carolina for the night. The hotel was clean and so was our room, but the beds and pillows were so uncomfortable. Also, the air conditioner was so loud when it turned on and off that it woke us up. Needless to say, we got very little sleep through the night.

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Helpful?
Thank luvgreece
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Luvgreece; Thank you for taking a moment to share your experience. We are so sorry that you found your bedding uncomfortable. Our king bedded rooms come appointed with adjustable bedding and you may find them more to your liking. Thank you for letting us know about the AC unit and we will have our team address this ASAP. Again, thank...

Coppell
Reviewed 6 days ago NEWvia mobile

Very hospitable staff, eager to please. Good restraunt and bar area, so no need to go out unless you wish, too. Well laid out rooms, everything very clean with quiet relaxing location just a mile off interstate. I will be back.

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Helpful?
Thank Lance E
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Lance E; Thank you for sharing with us your experience. It is always nice to know when a guest enjoys their stay. Wishing you safe travels and grand adventures! Stacey Senters

Merrimack
Reviewed 1 week ago

We had wonderful service and a very nice stay at this Hilton. The front desk clerk was very helpful and our room was beautifully cleaned. The pool and hot tub had very convenient hours. I think you will like this place. Great for travelers like us.

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Helpful?
Thank mhart2002
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

mhart2002' We really appreciate you taking the time to share your experience. Thank you for such kind words. The team works hard to insure that everyone has a clean, comfortable room and that they experience some "southern hospitality". Wishing you safe travels and grand adventures! Stacey Senters

Shamong, New Jersey
Reviewed 1 week ago

We had stayed here on other occasions while traveling south and found the the facility had deteriorated and needed renovation. The rooms were shabby and didn't smell clean. The staff was friendly. Breakfast meal could have been better especially since it is not included.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank AJKMEK
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. Our goal is to insure that all of our guests have a positive experience.

Wilmington, North Carolina
Reviewed 1 week ago via mobile

Realizing this is not a luxury hotel, it earns five stars for its category and is my hotel of choice when visiting the area. Staff is always pleasant. Rooms are always clean. Onsite restaurant is surprising tasty. Have recommended this Hotel for our upcoming class reunion.

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Helpful?
Thank Paula H
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Paula H; Thank you for your kind words. The Hilton Garden Inn of Roanoke Rapids is a great place for class reunions, with our on site meeting space and great catering options. We hope that you will continue to make us your hotel of choice when visiting the area. Wishing you safe travels and grand adventures. Stacey Senters

Tampa, Florida
Reviewed 1 week ago via mobile

I stay here at least twice a month traveling they for business. This hotel really gets customer service. I was welcomed as a diamond member given a room upgrade and the girl was very nice after a long day of traveling. The room was very clean and the bed was comfortable. Could not ask for any better experience. 10 all...

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Helpful?
Thank ddamaska
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Ddamaska; Thank you for taking time to share your experience! We really appreciate the feed back. Our team works really hard to make all of guest feel welcomed and valued. We are so thankful that you choose us when visiting the area. Wishing you safe travels and grand adventures. Stacey Senters

Winchester, Virginia
Reviewed 1 week ago

Checked in late. Hotel was clean and new looking. The bed was comfortable but I really wish that Hilton would get rid of those comforter covers that are slick on the back. They do not stay on the bed!!! This would cause me to pick a different hotel if there was an option of my few favorites!! Otherwise everything was...

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Helpful?
Thank Chris_rogers614
staceysenters, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I will forward your feedback directly with our team about the slick comforter. Please keep in mind that you may always ask for a regular blanket for your bed and we will gladly bring it up. We hope...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Relax at the Hilton Garden Inn hotel in Roanoke Rapids, NC, offering a range of thoughtful services for your comfort and support. Conveniently located near Exit 171 on I-95, this Roanoke Rapids hotel is near a variety of exciting attractions including The Royal Palace Theatre, Lake Gaston, Medoc Mountain and historic Halifax. Savor delicious American cuisine at Great American Grill(R), our hotel restaurant. Unwind with an evening drink in the warm and welcoming Pavilion Lounge or snack on treats from the 24-hour Pavilion Pantry(R) convenience store. Plunge into an indoor pool or bathe in a soothing whirlpool. Re-energize with an invigorating workout in a 24-hour fitness center featuring the latest modern equipment. Situated close to several businesses, our hotel offers three versatile meeting and banquet spaces. Hold a conference or special event for up to 100 guests and relax while expert catering and events staff take care of the details. Enjoy all the support you need for business in the 24-hour business center and stay connected with complimentary high-speed internet access throughout the hotel. We are a pet friendly hotel with a $30 nonrefundable charge for your pet daily. ... more   less 

Additional Information about Hilton Garden Inn Roanoke Rapids

Address: 111 Carolina Crossroad Pkwy, Roanoke Rapids, NC 27870-8015
Location: United States > North Carolina > Roanoke Rapids
Price Range: $103 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Roanoke Rapids 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Garden Inn Roanoke Rapids Hotel Roanoke Rapids
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Roanoke Rapids staff and other travelers.
6 questions
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Questions? Get answers from Hilton Garden Inn Roanoke Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have good views”
suzlib, 1 week ago | Read review
“There are also some rooms that have balconys”
southpamela, 4 weeks ago | Read review
“Rooms on the highway side are a bit nosier.”
QuigM, Apr 16, 2017 | Read review
“Get a Suite, they have a Jacuzzi”
PhilKras, Mar 31, 2017 | Read review
“If you are looking for an accessible room ask for the room on the 3rd floor or ask for the large room on the first floor”
carolynp743, Mar 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$89* /night
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Elvoline$107
Orbitz.com$93
GardenInn.com$93
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*Disclaimer
Prices are for 1 room, 2 adults
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