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Sheraton Raleigh Hotel

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421 S Salisbury St, Raleigh, NC 27601-1730
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (76)
360
Panoramas (9)
Room & Suite (79)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Raleigh Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 96 hotels in Raleigh
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Experience a fresh, new energy in downtown Raleigh, North Carolina, at our recently redesigned Sheraton Raleigh Hotel. Step into our light-filled atrium lobby, which features an industrial-style brick design warmly complemented by classic furnishings and hardwood flooring, and settle into our sophisticated guest rooms and suites which feature city views, hardwood floors and plush bedding.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Paid public parking on-site
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Telephone
Bottled water
Iron
Private bathrooms
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English
278Reviews13Q+A40Room tips
Traveler rating
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Popular mentions
Esther L wrote a review Dec 2021
64 contributions58 helpful votes
Location isn’t terrible but wifi is terrible and getting items sent to your room is quite terrible. The rooms are okay. When I got to mine, the door was open and all the lights were on. Not gona lie, kinda freaked me out. Shared microwave downstairs by front desk.
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Date of stay: December 2021Trip type: Traveled on business
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Steve S wrote a review Nov 2021
Southport, North Carolina59 contributions11 helpful votes
So overall acceptable but there were some issues. The personnel at the front desk were nice but our first set of room card keys didn't work. Also, for security, they have elevators so that you cannot go above the 5th floor without using your room card key. I get that but it was a circus since they work poorly at best. At one point we had an elevator filled with people and tried three different cards and still, none of us could get the elevator to work. I guess due to Covid breakfast is only a buffet at $16 a person but it would have been nice to order an omelet or something. The first-night guest services called the room asking who we were. There must have been a lot of mixing up since when I checked my credit card they charged for 3 nights instead of two, glad I checked. They did reserves the third night less 30 cents oddly enough? Overall it was survivable but we will not return to this one, lots of choices in Raleigh.
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Date of stay: November 2021
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MarcusinCLT wrote a review Nov 2021
Charlotte, North Carolina24 contributions7 helpful votes
+1
I can honestly say this is by far the filthiest hotel I have ever stayed in. I was just there one night for a business trip and was too tired to even try to get a clean room. Only 1 towel and no tissue paper in the room. Every inch of the room was covered in dust and dirt. The coffee maker thing was filthy. Sugar and hair all over the area. I have several bites on my legs after sleeping in the room. Two big roach looking bugs in the bath room and ants covered the coffee station area.
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Date of stay: November 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Avoid the area, dirty and unsafe
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Ronald B wrote a review Nov 2021
Waynesboro, Virginia285 contributions97 helpful votes
attended a wedding Raleigh and stayed at this hotel. Was really excited about staying in a Sheraton. Boy, what a letdown. Everything was so old and outdated. The room did not have a fridge or microwave as most hotels do. There were no extra blankets in the closet or drawers. The TV must have been one of the first flat screen TVs made. Over 17 floors and only two elevators, one out of service. There was no welcome package with close by eating places, etc. Had to pay $18 to park across the street in a garage and lug all the luggage across as the drop off circle was a mad house. Entirely too much money for a room that I stayed in, even with the discount for the wedding party. Would never stay at this hotel again.
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Date of stay: November 2021
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kimberlycle wrote a review Oct 2021
Cleveland, Ohio75 contributions39 helpful votes
We were super disappointed with this hotel. It’s out-dated all the worst ways: • A/C hardly worked. Very hot in the room, despite thermostat set at 65-68 • Hard, uncomfortable mattress • Stained sheet • Deflated pillows • Shower curtain was falling down • Ripped up/old wood bottom of bathroom door • Old, outdated small TV sitting on table off to one side. • Outdated shower knobs and slow-draining tub • No mini fridge We wouldn’t stay here again. ***It was reminiscent of a motel*** We’d just had a great experience with ALoft hotels in Asheville, and would go there in Raleigh, too, next time without question. Don’t waste your money here!
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Date of stay: October 2021Trip type: Traveled as a couple
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PRICE RANGE
$135 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton raleigh, raleigh sheraton
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
353
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Frequently Asked Questions about Sheraton Raleigh Hotel
Which popular attractions are close to Sheraton Raleigh Hotel?
Nearby attractions include Tobacco Road Tours (0.1 miles), Videri Chocolate Factory (0.3 miles), and North Carolina Symphony (0.2 miles).
What are some of the property amenities at Sheraton Raleigh Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Sheraton Raleigh Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Raleigh Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Raleigh Hotel?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Raleigh Hotel?
Conveniently located restaurants include Bida Manda, Big Ed's City Market Restaurant, and Brewery Bhavana.
Are there opportunities to exercise at Sheraton Raleigh Hotel?
Yes, guests have access to a fitness center during their stay.
Is Sheraton Raleigh Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Raleigh.
Are any cleaning services offered at Sheraton Raleigh Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Raleigh Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Raleigh Hotel?
Many travelers enjoy visiting Historic Yates Mill County Park (4.7 miles), Mordecai Historic Park (1.3 miles), and Historic Oakwood (1.1 miles).