We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sheraton Raleigh Hotel

Show Prices
#46 of 83 Hotels in Raleigh
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Raleigh Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

567 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 558: English reviews
Plattsburgh, New York
Level Contributor
118 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently stayed at the Sheraton Raleigh Hotel and were pleasantly surprised. We booked on a travel site, but were well received. The site automatically booked us into a 2 double bed room but we requested a king. We arrived early, before noon, and they accommodated is nicely, actually putting us into there renovated club floor. The room was well... More 

Helpful?
Thank David C
North Carolina
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am a frequent business traveler so I am used to little things happening, but this Sheraton has issues that need to be addressed. I have stayed there the past two Friday nights for concerts and based on these, I won't be returning. First week, I had reserved room on concierge level with 2 beds when I arrived, was told... More 

Helpful?
Thank greensborovol
Hilton Head, South Carolina
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Chose to stay here because it was within walking distance to Red Hat where we were going to a concert. The room was renovated, but small for 2 people. Had a hard time with the air - pretty hot. They told us we were ungraded to the 17th floor, but dudn't seem like an upgrade to us. Overall it was... More 

Helpful?
Thank NancyLee46
Burnsville, North Carolina
Level Contributor
234 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a conference we had at the Raleigh Convention Center. The rooms was nice and the staff was extra nice. The building is a little dated but they said they was in the process of remodeling. If you are in the downtown area and need a place to stay it a nice hotel.

Helpful?
Thank barnett202
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Hello barnett202, We are very happy you your stay was complete and you were able to experience our friendly staff and location. We welcome you back in the future and thank you for taking the time to write! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Sheraton while moving our son into college. As frequent travelers, we were appalled at the condition of the room. The carpets were heavily stained and the couch was filthy (we stayed in a suite room). As another reviewer stated, there is NO water pressure in either of the 2 showers. Also, they are... More 

Helpful?
Thank Fredostella
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Thank you for sharing your feedback. We apologize for the many frustrations our renovation has caused you. We are motivated to provide the product you deserve and unfortunately it does come with some annoyances we must work through. We take your review seriously and I would like to update that the escalator is now repaired. I have also met with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

As a business traveler who frequents Starwood & Marriott hotels, I was shocked by the quality of the rooms at this Sheraton. I don't normally leave reviews but I can't let this hotel get away with such poor quality & cleanliness for $300/night. The cleanliness here was terrible: carpet is disgusting, chairs have stains all over them, the windows are... More 

Helpful?
1 Thank Lauren B
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Dear Lauren B, We recognize your disappointments and we are happy to announce that after the room updates have completed, we will be moving towards the fitness facility and pool for renovations. I am sorry to hear you were not pleased with many facets of your stay and I will direct this commentary to the teams immediately. We hope that... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

the hotel is a little dated and there are brand new options literally right next store that charge the same price. The room also smelled slightly musty and there was NO shower pressure in the bathroom. On the plus, it is centrally located and walkable to the major bars/sites in Raleigh. But again I'm not sure the price is justified... More 

Helpful?
1 Thank Danny B
SheratonRaleighMgt, Public Relations Manager at Sheraton Raleigh Hotel, responded to this review

We would like to apologize that the guestroom that you experienced did not exceed expectations. We would like to announce that our guest rooms are now under renovation, and we are thrilled to have our wonderful guests experience the new Sheraton Raleigh Hotel! We hope that we have the pleasure in welcoming you back in the future! More 

Mooloolaba, Australia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for three nights. Room was clean. Average size. Decor ok. The hotel itself presented well as a far as city hotels go. This was just a stopover for us and a few days to get over the jet lag. Not much happening in the cbd a few restaurants nearby. We mostly ate in the hotel restaurant Jimmy... More 

Helpful?
Thank MinyamaMum
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Hi MinyamaMum, We are happy to hear that you had a nice "jet-lagged" visit- we also will send the accolades to the Sheraton Club attendants as they work hard to please our upper tier guests. I will personally look into the guest agent issues you discussed and I appreciate your honest feedback- we need this to succeed. I hope you... More 

Roxboro, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

I was in Raleigh this past weekend for work. We had an event at the Convention Center. We arrived at 5pm, check in time is at 3pm and our room was not ready. I even called to confirm my reservation earlier in the week. I was told I would get a phone call within 30 minutes. We went out for... More 

Helpful?
Thank byarboro
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Dear byarboro, We appreciate that you have taken the time to tell us your experience. It is a rare occasion the hotel must wait guests and we are very sorry this happened during your time in Raleigh. We constantly work to improve processes and your feedback helps us push the needle. I hope that we can one day have you... More 

Atlanta, Georgia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This bed was one of the most comfortable hotel beds I've ever slept in. Too bad the rest of the visit didn't measure up. When I got to my room, there were no towels. Thankfully I realized that before my shower rather then after ;-). In the morning, there was no blow dryer. Called and requested one be left in... More 

Helpful?
Thank Carol J
Christine E, Manager at Sheraton Raleigh Hotel, responded to this review

Hello Carol J, Thank you for your detailed description of the many experiences you had with us. I am very sorry that this was a failure in our responsiveness and attention to the details in regards to rooms and billing. I have shared this comment with my department managers and we are working on ways that we can improve these... More 

Questions? Get answers from hotel staff and past guests. Ask a question

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (97)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (31)
Viewed
Dining (1)
Viewed
Bathroom (8)
Viewed
View from Room (1)
Viewed
0:48
Videos (1)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (9)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Raleigh
0.1 mi away
Raleigh Marriott City Center
0.5 mi away
Holiday Inn Raleigh Downtown
1.0 mi away
Hampton Inn & Suites Raleigh Downtown
Show Prices
Show Prices
Show Prices
1.3 mi away
DoubleTree by Hilton Hotel Raleigh - Brownstone - University
1.6 mi away
Aloft Raleigh
Aloft Raleigh
#35 of 83 in Raleigh
4.0 of 5 stars 74 reviews
0.7 mi away
Days Inn Raleigh Downtown
Days Inn Raleigh Downtown
#63 of 83 in Raleigh
2.5 of 5 stars 415 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Raleigh Hotel is near Raleigh Convention Center, Progress Energy Center for the Performing Arts, and the state capitol. Our hotel has 5,000 sq ft of space for weddings, meetings, and events. ... more   less 

Additional Information about Sheraton Raleigh Hotel

Address: 421 S Salisbury St, Raleigh, NC 27601-1730
Location: United States > North Carolina > Raleigh
Price Range: $164 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Raleigh Hotel 3.5*
Number of rooms: 353
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Hotels.com, Hotwire, Priceline, Odigeo, Expedia and Travelocity so you can book your Sheraton Raleigh Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Raleigh
Raleigh Sheraton
Hotel Style:
#3 Green Hotel in Raleigh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay