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Holiday Inn Raleigh (Crabtree Valley Mall)

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Holiday Inn Raleigh (Crabtree Valley Mall)
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Lexington, North Carolina
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I have stayed at this property in the past and am pleased to report many positive improvements have taken place. Usually when upgrades are made they limit them to the lobby but the rooms have had a complete much needed upgrade as well. My room was clean as was the bathroom. I felt secure with the locks provided. The restaurant... More 

Helpful?
Thank Mike P
London, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here recently for a one week business to the Raleigh area. I must admit that the renovations were really great and I saw many people during the week just come into the hotel to see what the final renovation results were. All the staff were friendly, from the front desk to the restaurant staff. Room was clean and was... More 

Helpful?
Thank dmbcanada
Binghamton, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 1 night. Absolutely wonderful hotel. Entire staff friendly, helpful. Hotel is beautiful. Love pool area. Will definitely be staying again. Visiting and staying with friends in Raleigh, didnt want to check out. So pleased had to call back the next day my grandaughter left her pillow there. They called back within 10 minutes of my original call. No one... More 

Helpful?
Thank ljrfs
Raleigh, North Carolina
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last night, exterior, rooms, lobby and bar all remodeled. I saw some reviews about the elevator in front not working. It was functioning when I was there. I have no complaints. I did not realize it wasn't a Holiday Inn Express so breakfast is not included but is made to order. Staff was very friendly. The bar had... More 

Helpful?
Thank Josh L
Jacksonville, North Carolina
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our team just spent 4 days at this Holiday Inn. Holiday Inn is typically nice enough, but this one takes it to a whole new level. This is as nice as a higher end hotel. They have just renovated the entire facility, but not just superficially. It was a real renovation and it is like new. The meeting spaces are... More 

Helpful?
Thank mulligan130
1 review
5 of 5 stars Reviewed July 22, 2016 via mobile

When we arrived the pool was closed because it had not yet been inspected by the state after the recent renovations. We were very disappointed but the front desk was sympathetic and arranged for us to use the pool at another nearby hotel. We could see the manager making repairs to the gate (in her business dress clothes!) while the... More 

Helpful?
Thank Melissa S
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you Melissa S for your kind words. I enjoyed meeting you and your family during your stay. I was very happy that I was able to get the pool opened for you all. It was a pleasure seeing you be the first guests to get to enjoy the pool after the completion of our renovation. I am excited to... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

While traveling thru Raleigh we decided to stay here after considering several other places.The positives:The fantastic room (the above standard beds,lamps,ac,bathroom w/fixtures,the multitude of towels also),the entrance and the ease of making the reservation/checking out.The negatives:The elevator is at the back of hotel,said elevator having a slight delay,an odd odor by the elevator and the remodeling being done.That being said... More 

Helpful?
Thank John G
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for taking the time to leave a review of your experience with us. We always try to do what we can to offer an enhanced guest experience, and that includes great service and amenities. We have taken your comments and passed them along in an effort to ensure your issues regarding the elevator are not replicated. We are... More 

Mount Gilead
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

Pros: Great location across the street from the Crabtree Mall Nice customer service Clean rooms Near several shopping centers and eateries Cons: Really none My stay was brief, but an overall positive experience. Would recommend this location for everyone.

Helpful?
Thank Bee M
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you Bee M for staying, we appreciate your kind comments and look forward to you returning on your next trip to town. Hopefully your next stay will allow you more time to sit back and relax and enjoy one of our wonderful menu items in the Pub or a sampling of our local beverages on tap. More 

Peachtree City, Georgia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2016 via mobile

The place is not the best for traffic, but the renovations are very well done. It was a busy night checking in and got to a great room. Went down to the restaurant and was handled very well by the bar tender. She had a smile and treated each guest very well. I highly recommend this place

Helpful?
Thank Scott S
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you Scott S so much for taking the time to post this review about your recent stay with us. All suggestions and comments are welcomed and greatly appreciated. We are so delighted to know that you enjoyed your stay and would definitely stay with us again. We try our very best to make sure that we have a clean... More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (32)
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Dining (13)
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Hotel & Grounds (14)
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Business Center/Function Rooms (6)
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Pool/Beach Area (1)
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Other (10)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave, Raleigh, NC 27612-4626
Location: United States > North Carolina > Raleigh
Price Range: $105 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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