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Holiday Inn Raleigh (Crabtree Valley Mall)

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Traveler (38)
Room & Suite (56)
Dining (12)
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Overview
  • Excellent56%
  • Very good34%
  • Average7%
  • Poor3%
  • Terrible0%
Travelers talk about
“charging phones”(2 reviews)
“stayed hot”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (66)
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Traveler rating
35
23
5
2
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LanguageEnglish
35
23
5
2
0
Show reviews that mention
All reviewsallergy suffererscharging phonesstayed hotan ihg platinum memberopen air parkingpower outletsroom was cleanhot waterfront deskglenwood averoad noisegreat roomawesome staycrabtree valley malldefinitely stay here againexcellent customer servicemini fridge
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1 - 5 of 65 reviews
Reviewed April 19, 2018

I stayed here one night for a seminar that was held at the Holiday Inn Crabtree Valley and was very pleased with the stay. The rooms were large and bed was comfortable. Hotel staff was really friendly and checking in was quick. Did not incounter...More

Thank mayhewtravelor
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded 5 weeks ago

We appreciate your kind words and feedback from your recent stay with us. We're delighted you enjoyed your stay from our convenient location to the comfort of our guest rooms, and our southern hospitality. We look forward to seeing you again for future travel to...More

Hotel's Favorite
Reviewed April 10, 2018

My wife and I stayed in Raleigh for 1 night to explore downtown and not have to drive an hour back home. This Holiday Inn couldn't have been more perfect. The hotel has recently been updated. everything was fresh and clean. Nice bedding, the bathroom...More

Thank Hans B
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded April 11, 2018

We appreciate you taking the time to review our hotel and we thank you for your stellar feedback! What a fun weekend trip- we're delighted you were able to enjoy all that downtown Raleigh has to offer. We are so glad you were impressed by...More

Reviewed April 15, 2018 via mobile

I travel to Raleigh often and picked this hotel in April bc the rate was the cheapest. I won’t stay there again as it was very average. I find the location challenging vs. other hotels in the Crabtree area. The staff was very friendly. The...More

Thank Alee514
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded April 16, 2018

Thank you for choosing to stay with us and providing us with your feedback. We're a bit disappointed to hear that you found your stay average as we strive to exceed the expectation of our guests. We are glad that you found our team to...More

Reviewed April 4, 2018 via mobile

It was a comfortable stay, with no noise complaints. Nothing spectacular, but it met all our needs. I'd definitely stay there again. Never made it to breakfast or the restaurant downstairs, but other guests spoke highly of it.More

Thank PATRICE J
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded April 6, 2018

We appreciate your feedback and kind words. We're glad you were able to enjoy the comfort of our guest rooms. We hope that you will keep us in mind for your next trip to Raleigh and will be able to also enjoy our onsite restaurant,...More

Reviewed March 4, 2018

I was in Raleigh for work, I stayed at this hotel for one night. The staff was very nice. My room was clean, nice size bed and comfortable. I liked their breakfast a lot, very good. I think the only small issue was that the...More

Thank jemarano
Response from Francine B, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall)Responded March 6, 2018

Thank you for taking the time to provide us with your feedback and for your kind words. We're glad you enjoyed the comfort of our guest room and enjoyed your breakfast. We do apologize that we were experiencing some technical issues during your time with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$95 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Raleigh
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$95 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Raleigh
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (38)
Room & Suite (56)
Dining (12)
Business Center & Event Rooms (1)
Questions & Answers
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Delores D
January 26, 2015|
Answer
Response from KAP45359 | Reviewed this property |
Yes. They have a large space that can be broken up into smaller rooms. There was a church revival meeting going when I arrived. My meeting was about 100 folks and we used only about half of the space. If you call the hotel... More
0
Votes
Bully335
September 28, 2014|
AnswerShow all 2 answers
Response from Alvin S | Property representative |
Hi, Thank you for your question. You do not have to pay extra for a mini fridge. We have a limited number of them throughout the hotel. Please ask for a room with a mini fridge when making your reservation.
0
Votes
Room Tips
"Add the breakfast!!!"
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"Talk to Lauren. She will hook you up. She's awesome."
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"Ice machines on odd floors!"
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"right off the highway and very close to the airport"
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