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Holiday Inn Raleigh (Crabtree Valley Mall)

Expedia.com$108*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Raleigh (Crabtree Valley Mall)
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45 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Ronkonkoma, New York
Reviewed 1 week ago NEW

When an online booking company messed up my reservation making it the wrong day. Nicole, Shirlee and the GM made it work out. I cannot say enough about their professionalism and courteousness! They got me rebooked on the right day. Our room was beautiful! The renovation is beautiful. The pub in there and food were delicious! Definitely will stay there...

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Helpful?
Thank Tracy H
Sierra F, Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your stellar review. We strive to exceed the expectation of our guests and are glad we hit a home run during your stay! Thank you for your kind words about our staff, rooms, and dining. We look forward to seeing you for your next trip to Raleigh. Again, thank you for your review. Thank you,

San Francisco Bay Area
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago via mobile

Our keys were ready on arrival, but the check-in process was still lengthy. The friendly staff did their best. Would be nice to see check-in made universally quick & easy. Our room was excellent--large and comfortable. The bed was very comfortable and had all non-feather pillows--great for allergy sufferers! There were power outlets on each nightstand; the lamps each had...

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Helpful?
1Thank RoadWrangler
About Hotel's Favorite Review
Jedadiah D, Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your kind words during your recent stay with us. We're glad that you enjoyed our spacious guest rooms, and amenities. We apologize that your check-in process took a bit longer than expected, and will continue to work with our team towards improvement. Again, thank you for taking the time to review our hotel. We look forward to...

Banner Elk, North Carolina
Reviewed 1 week ago

Everything seemed just right at this hotel. The comfortable bed, the thermostat on the wall (works the air better than manual controls on the unit), and even the way the door to the hall closes quietly, rather than the standard "slam" which happens at many hotels. Checkout at noon was helpful, too.

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Helpful?
Thank Halfcup
Sierra F, Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for taking the time to review our property. We're delighted you enjoyed our newly renovated rooms, and found our rooms to be comfortable. We certainly hope you will keep us in mind for future travel to Raleigh. Thank you,

Virginia Beach, VA
Reviewed 2 weeks ago

The room and the bathroom were clean and a good size. The air did tend to blow directly on us from over the bed, but in hot weather that may be welcome. We were greeted warmly by staff, who made sure we were happy even after we signed in and were eating dinner later. She wanted to be sure we...

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Helpful?
Thank poopsie017
Management response:

Thank you for taking the time to review our hotel. We're delighted that you enjoyed your stay and were able to take advantage of our onsite restaurant as well as the Greenway path to the mall. You are correct, it can be a bit of a hike if your arms are full from a successful shopping trip to the mall....

Boone, North Carolina
Reviewed 3 weeks ago

In town for the Outcry Tour at the PNC arena. Hotel is 10 miles from PNC. Very close to Crabtree Valley Mall. Pros. Location. Room was clean. Staff very nice. Cons: Road noise from Glenwood Ave is very noticeable without the fan on.

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Helpful?
Thank P P
Sierra F, Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for your property review and kind words. We're glad you were able to relax in one of our spacious guest rooms. We do apologize that you experienced some road noise from Glenwood. I would recommend requesting a guestroom towards the back of the property for future stays in hopes of eliminating some of the sound. We certainly hope...

Matthews, North Carolina
Reviewed 4 weeks ago via mobile

I visited this hotel over the weekend with my friend. It was a short but pleasant visit. The room was nice and clean. The bed slept wonderfully. You couldn't hear any noise outside the room. The visit was short, but I do plan on coming back to Raleigh, and will keep this hotel option in mind.

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Helpful?
Thank TashaB704
atl
Reviewed 4 weeks ago

We booked two rooms here for my daughter's basketball tournament. The hotel seemed very new and modern. The rooms were spacious and very well-kept. They do a sit down breakfast with a "voucher" system where you have to show a voucher to have access to the buffet. You are waited on for drinks. That part was the only negative I...

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Helpful?
Thank Jenne-25
Jedadiah D, Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for taking the time to review our property; we're delighted you enjoyed our newly renovated hotel. I do apologize that your experience with breakfast was not ideal. We strive to exceed the expectation of our guests and apologize that our service fell short. However, our General Manager has been made aware, and we are working together with our...

Reviewed April 13, 2017 via mobile

This was our first time staying here. Very clean and inviting. Awesome staff! Samuel, Nicole and James were so friendly. They went above and beyond to take care of us. It's nice to stay somewhere that makes you feel welcome and safe! Will stay here again. Highly recommend.

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Helpful?
Thank Melanie L
Poolesville, Maryland
Reviewed April 2, 2017

Recently renovated this is a nice hotel in a convenient location. The rooms are clean, comfortable and updated. Font desk staff is exceptional. Plenty of on site parking. Would def stay here again when in town

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Helpful?
Thank lawdawg653
Tucson, Arizona
Reviewed April 1, 2017

This was my 3rd stay at Holiday Inn (Crabtree Valley Mall). The hotel has been nicely renovated. The rooms are clean and comfortable. The king size room is spacious. However, the bathroom is a bit on the small side and could use more lighting. I was a bit disappointed I was unable to receive an Executive Suite upgrade on my...

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Helpful?
Thank Sandy B
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave, Raleigh, NC 27612-4626
Location: United States > North Carolina > Raleigh
Price Range: $110 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and other travelers.
3 questions
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Raleigh, North Carolina
over a year ago
Emerald Isle, North Carolina
over a year ago

See all questions (3)

Questions? Get answers from Holiday Inn Raleigh (Crabtree Valley Mall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“right off the highway and very close to the airport”
tracyhO5036QY, 1 week ago | Read review
“I recommend asking for a higher level for added quiet, although it could be risky if the elevator is not working well.”
poopsie017, 2 weeks ago | Read review
“Elevators tend to "break" so lower floor would be most convenient.”
Jenne-25, 4 weeks ago | Read review
“Away from Elevator!!!”
  • King Room
  • Small bathroom
  • King Room
  • King Room
  • King Room
  • King Room
  • King Room
  • King Room
sandybU8624DH, Apr 1, 2017 | Read review
“If you stay in room 1202 be advised of what can happen!”
WannaTravelMore, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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