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Holiday Inn Raleigh (Crabtree Valley Mall)

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Holiday Inn Raleigh (Crabtree Valley Mall)
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

A newly updated Holiday Inn..a fabulous room, clean, all new fixtures and very modern....and an even better price to go with it. I would definitely recommend or stay at this hotel again. There is also a restaurant which although we did not use looked very nice indeed.

Helpful?
Thank morkstilgoe
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Super clean, super crisp, contemporary, solid choice. Right in the middle of town, in my opinion, for the price, it cannot be beat, should be a 4 str hotel. It has a restaurant, pool, I must admit I did not use either, but I did use their brand new gym

Helpful?
Thank oliwpb
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear oliwpb, Thank you for you great review. We are all proud of our recent multi million dollar renovation. Thank you for sharing the sentiment that we should be a 4 star hotel. We look forward to seeing you again soon. More 

District Heights, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for one night. The hotel and room was very clean. I thought being near the elevator and ice machine would be a noisy, but to my pleasant surprise, I didn't hear a thing. All-around excellent customer service from the front desk, to room service. I would recommend staying there to anyone in the Raleigh/Durham area.....also, a great shopping... More 

Helpful?
Thank SophisticatedVoyages
Jedadiah D, Front Office Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Dear SphisticatedVoyages, Thank you for your great review! I'm glad that you enjoyed room service and that our front desk was great. We look forward to serving you in the future. More 

Lexington, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at this property in the past and am pleased to report many positive improvements have taken place. Usually when upgrades are made they limit them to the lobby but the rooms have had a complete much needed upgrade as well. My room was clean as was the bathroom. I felt secure with the locks provided. The restaurant... More 

Helpful?
Thank Mike P
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Welcome back Mike P and I am so glad you were able to experience the newly renovated hotel amenities throughout. We are so glad to have you back and that you like our modern industrial design. I am sorry that you found the New Holiday Inn Fresh Start breakfast menu to be limited as it is found throughout all full... More 

London, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here recently for a one week business to the Raleigh area. I must admit that the renovations were really great and I saw many people during the week just come into the hotel to see what the final renovation results were. All the staff were friendly, from the front desk to the restaurant staff. Room was clean and was... More 

Helpful?
Thank dmbcanada
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you so much dmbcanada for taking the time to let us know how much you enjoyed your recent stay. We too are very excited about the completion of our renovation. Many people have let us know that the modern industrial design has a warm welcoming feeling. I will share your kind words with the staff regarding their friendly service... More 

Binghamton, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 1 night. Absolutely wonderful hotel. Entire staff friendly, helpful. Hotel is beautiful. Love pool area. Will definitely be staying again. Visiting and staying with friends in Raleigh, didnt want to check out. So pleased had to call back the next day my grandaughter left her pillow there. They called back within 10 minutes of my original call. No one... More 

Helpful?
Thank ljrfs
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you Mrs. Randall for the wonderful review. Every day our goal is to create a memorable experience for our guests who are visiting the Raleigh Crabtree area. It is so exciting when our team comes together and has our guest become a fan of our product and our teams services. I will be sharing your fantastic comments with the... More 

Raleigh, North Carolina
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 17, 2016

Stayed here last night, exterior, rooms, lobby and bar all remodeled. I saw some reviews about the elevator in front not working. It was functioning when I was there. I have no complaints. I did not realize it wasn't a Holiday Inn Express so breakfast is not included but is made to order. Staff was very friendly. The bar had... More 

Helpful?
Thank Josh L
Jacksonville, North Carolina
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 11, 2016

Our team just spent 4 days at this Holiday Inn. Holiday Inn is typically nice enough, but this one takes it to a whole new level. This is as nice as a higher end hotel. They have just renovated the entire facility, but not just superficially. It was a real renovation and it is like new. The meeting spaces are... More 

Helpful?
Thank mulligan130
1 review
5 of 5 stars Reviewed July 22, 2016 via mobile

When we arrived the pool was closed because it had not yet been inspected by the state after the recent renovations. We were very disappointed but the front desk was sympathetic and arranged for us to use the pool at another nearby hotel. We could see the manager making repairs to the gate (in her business dress clothes!) while the... More 

Helpful?
Thank Melissa S
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you Melissa S for your kind words. I enjoyed meeting you and your family during your stay. I was very happy that I was able to get the pool opened for you all. It was a pleasure seeing you be the first guests to get to enjoy the pool after the completion of our renovation. I am excited to... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

While traveling thru Raleigh we decided to stay here after considering several other places.The positives:The fantastic room (the above standard beds,lamps,ac,bathroom w/fixtures,the multitude of towels also),the entrance and the ease of making the reservation/checking out.The negatives:The elevator is at the back of hotel,said elevator having a slight delay,an odd odor by the elevator and the remodeling being done.That being said... More 

Helpful?
Thank John G
Katherine C, General Manager at Holiday Inn Raleigh (Crabtree Valley Mall), responded to this review

Thank you for taking the time to leave a review of your experience with us. We always try to do what we can to offer an enhanced guest experience, and that includes great service and amenities. We have taken your comments and passed them along in an effort to ensure your issues regarding the elevator are not replicated. We are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday inn Crabtree Valley in Raleigh North Carolina has well appointed rooms with beautifully crafted shower facilities, artwork, lighting, carpeting and personal amenities. All rooms offer complimentary high speed internet access and IHG Rewards amenities. Enjoy the large outdoor pool , complimentary business center and local shuttle service. ... more   less 

Additional Information about Holiday Inn Raleigh (Crabtree Valley Mall)

Address: 4100 Glenwood Ave, Raleigh, NC 27612-4626
Location: United States > North Carolina > Raleigh
Price Range: $109 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh (Crabtree Valley Mall) 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Crabtree Hotel Raleigh
Crabtree Holiday Inn
Raleigh Holiday Inn
Holiday Inn Raleigh
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