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Holiday Inn Raleigh Downtown

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Holiday Inn Raleigh Downtown
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369 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Oxford, NC
Level Contributor
246 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had read that the Holiday Inn had taken over this property from Clarion (I believe) and that it had been renovated, so I was interested in the renovations. I can only say that it is better than it used to be but it was okay. Our hallway had a funny smell as did the room. The room smell disappeared... More 

Helpful?
Thank NCSmokey
Norwood, NC
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I plan weekend excursions. And we like visiting Raleigh. The HI Raleigh Downtown is the only place we've visited more than once. It's a cool retro-type hotel with a killer view from the top of the tower bar/restaurant. (Worth it for anyone visiting the area, not just hotel guests!) What can I say? It's walking distance from... More 

Helpful?
Thank PanthersFanz
Charlotte Amalie, St. Thomas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was close to some of the parks and museums that my son and I wanted to visit. We walked there easily and didn't have to worry about renting a car. The room and hotel was clean and the staff friendly. I would stay here again.

Helpful?
Thank Jay H
Brooklyn, New York
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

For the most part, there were inept people working the front desk. I witnessed lots of complaints as I checked in. My room was changed part way through my stay, which I only found out when I got back and saw that my room had been given to someone else. My beverages and some toiletries were thrown away, and my... More 

Helpful?
Thank ClevelandPark
Management response:

I am very sorry to hear about the troubles you encountered during your stay. I am working diligently to improve the service provided by my team. I will address your issues and concerns with my entire team. More 

kitty hawk
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Convenient to the RedHat Amphitheater. If we ever come back for another show we'd definitely stay here again. The restaurant on the top floor was inexpensive and good and has terrific views. The room was comfortable and clean. We had a pleasant stay.

Helpful?
Thank scott b
McDonough, Georgia
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were visiting Raleigh to do some research in the archives and this hotel was in a nice area in downtown. We didn't have reservation and they had a room for us and we were excited to stay here. The building makes the experience wonderful. We were on the tenth floor and our views were wonderful. The rooms were clean... More 

Helpful?
1 Thank Karen D
Level Contributor
73 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were filming for PBS and used this as our HQ. The top floor was amazing. The staff was great. Yes the rooms were small but so is downtown Paris. The founder of NAPSTER stayed here and did not complain. Our Pulitzer Prize winner also stayed here. We all went to film at Campbell law and our Billionaire liked the... More 

Helpful?
1 Thank Nick P
Boston, Massachusetts
Level Contributor
352 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Bottom line – a really good place to stay. Not too expensive and still very close to down town. It is the tallest building in the area (20 floors) so it is very easy to find it on the way back. Room was clean and comfortable. Bathroom is a bit small (WC & a bath) and if you are a... More 

Helpful?
1 Thank adventix
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2016 via mobile

My family and I checked in very late at night and front desk clerk acted like it was a bother to see us. We were offered no information on breakfast options (which we later found out was a buffet starting at $10.95/person) and when we asked for a few extra towels hotel security had to bring them to us, and... More 

Helpful?
1 Thank Thomas B
IHGService, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Thomas B, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that the cleanliness of the room is at par. However, we are truly sorry if the smell of the room and the condition... More 

Ernul, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2016

Rooms are very small bathrooms are small also stepping off elevator feels like you are on a ship. There was a banging noise coming from the vent in the bathroom all night the parking deck is not truck friendly if you had a large truck and they charge $7 to park I will never stay there again.

Helpful?
1 Thank lemfelton
IHGService, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear lemfelton, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay due to the hotel service and accommodations. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Newly rebranded to the Holiday Inn Raleigh Downtown, you will find all of the modern conveniences within our historic building located in the heart of Downtown Raleigh. Just blocks from NC's State Capital, Raleigh's Convention Center, the performing arts, fine dining and nightlife. Our hotel has completed its full renovation including guestrooms, restaurant and lounge, business center, fitness center, exterior entrance and all function space. ... more   less 

Additional Information about Holiday Inn Raleigh Downtown

Address: 320 Hillsborough St, Raleigh, NC 27603-1786 (Formerly Clarion Hotel State Capital)
Location: United States > North Carolina > Raleigh
Price Range: $124 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Raleigh Downtown 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Clarion Hotel Raleigh
Clarion State Capital
Clarion Raleigh
Raleigh Clarion
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