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Embassy Suites by Hilton Raleigh - Crabtree

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4700 Creedmoor Rd, Raleigh, NC 27612-5802
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Traveler (214)
Room & Suite (56)
Dining (25)

About

#19 of 92 hotels in Raleigh
Location
Cleanliness
Service
Value
Travelers' Choice
Experience authentic hospitality at the recently renovated (May 2017) Embassy Suites by Hilton Raleigh Crabtree in North Carolina. Centrally located in the heart of Midtown Raleigh at Crabtree Valley, mid-way between RDU International Airport and Downtown Raleigh, the hotel is located within close proximity to many Raleigh attractions. Our hotel offers 225 suites plus more than 8,000 sq. ft. of meeting space. Work or relax in our one-bedroom suites featuring separate living and sleeping rooms. Living rooms feature a sofa bed, arm chair, in-room safe, 49-inch HDTV, work table plus wet bar with refrigerator, microwave and coffeemaker. The bedroom features either one king or two double beds, a second 49-inch HDTV and second sink with vanity. Start your day with our free made-to-order breakfast and enjoy our complimentary evening reception. WiFi is available for a nominal fee. Hotel also features NEW 24 hour fitness facility, 6am-11pm indoor heated pool and attached covered parking.
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Room & Suite (56)56
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Board games / puzzles
Free airport transportation
Business Center with Internet Access
Parking garage
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Portuguese
Hotel links
Special Offer:Price Match Guarantee
1,293Reviews9Q+A100Room tips
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Popular mentions
VirginiaOC wrote a review Nov 2020
Vienna, Virginia2 contributions3 helpful votes
My family stayed in a king suite and we could hear almost every word spoken by the man in the next room! The next room’s alarms sounded like they were in our room too! Staff was nice, but I will never stay there again because of the paper-thin walls! And all the rooms opening into a 9 story atrium did not lend itself to quiet either.
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Date of stay: November 2020Trip type: Traveled with family
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Response from G M, Other at Embassy Suites by Hilton Raleigh - Crabtree
Responded 1 week ago
Virginia, thank you for taking the time to post a review of your experience at our hotel. We apologize that the noise from the neighboring room and our atrium was a little too loud and interrupted your rest during your stay. We are grateful for your patience, and we want you to know our front desk is always available to help make your visit as comfortable as possible. We encourage you to reconsider us the next time you are in the area, and we will be sure to place you in a room that is in a quieter location. Thank you again for your feedback, and we hope to see you soon. Sachin Shourie General Manager
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BackPacker563539 wrote a review Jul 2020
6 contributions
Hotel's Favorite
This is a beautiful property. It was an all around wonderful experience. I stayed there for 5 days. The check in agent on Sunday (Adrian) was so kind and welcoming. She informed me about everything from the hotel through the neighborhood in 10 mins. The bar staff (Monday night) was just awesome, her spirt and energy, like no other. How she brightened up my daughters face, priceless. The gentlemen on Tuesday night was just as great, very welcoming and hospitable. But the one who stood out the most was Thomas. I am not sure if he was a manager or someone else. I saw him delivery towels, drive the shuttle, help out in the pool area, and handle guest concerns. Thomas kept everyone around him smiling With ease. No task was to easy or hard. The grace and mercy shined through him. What a great experience. From New York to the wonderful south, thank you !!
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Date of stay: July 2020Trip type: Traveled with family
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Response from General Manager, Other at Embassy Suites by Hilton Raleigh - Crabtree
Responded Jul 21, 2020
Thank you for your very generous review. We are thrilled to read how much you enjoyed your stay with us, and your compliments are truly appreciated. Thank you again for your nice remarks about our staff. We delight in providing the best service possible, so we are happy to learn that our team members made you feel right at home. It is our goal to deliver this type of experience to every guest on every visit, and we will certainly share your kind comments with them, especially the associates you mentioned. We are grateful for your excellent feedback and cannot wait to welcome you and your family back soon to Embassy Suites by Hilton Raleigh Crabtree for another outstanding visit. Sachin Shourie General Manager
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Matthew Rix wrote a review Sep 2020
Fort Myers Beach, Florida63 contributions22 helpful votes
This hotel is absolutely great! The overnight staff on the weekends is some of the best I have ever seen. Hotel is very clean and it’s in a great location and even though it’s a little bit from the airport they do offer a shuttle which will save you a $50 uber ride.
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Date of stay: September 2020Trip type: Traveled solo
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Response from G M, Other at Embassy Suites by Hilton Raleigh - Crabtree
Responded Sep 20, 2020
Matthew, thank you for taking the time to review your stay with us at Embassy Suites by Hilton Raleigh Crabtree. We are delighted to know you loved our well-kept property and impeccable hospitality. We are also glad you were pleased with our shuttle service. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sachin Shourie General Manager
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Valvill wrote a review Jul 2020
Miami, Florida15 contributions3 helpful votes
My husband, Dr. Young and I traveled from Spring Lake NC and checked in rm 908 around 4pm. Our plan was to extend our stay at the Embassy Suites @ Crabtree. Normally, we try to stay at Embassy when & wherever we travel to. However, on this frightful night- I was greeted by the biggest COCKROACH I've ever seen around 10pm. OMG. I HATE COCKROACHES. I contacted the front desk. Surprisingly enough- she didn't sound too surprised to hear this. However, she did offer us another room because maintenance could not be in the room while we was still in there. It would have been nice if she would have offered a sincere apology- for the INCONVENIENCE. See pictures.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from 00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree
Responded Jul 4, 2020
Thank you for being loyal to our brand. We are sorry for the inconvenience you had due to Cockroach in your room. We have shared your feedback with our housekeeping team to make sure this room receives a deep cleaning. We are also disappointed that the service you received from our associates was not as satisfactory as it should have been. We have discussed your concern with our team to be more diligent with their efforts going forward. We hope you will consider a return visit so we can make it up to you Sachin Shourie General Manager
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lovetotravel1504 wrote a review Jul 2020
South Boston, Virginia24 contributions13 helpful votes
Hotel had a modern touch and was spacious. Guest room was a corner room. It was large and most accommodating. Breakfast plates were prepared by chef due to COVID. Gentleman was ver nice and the food was delicious!
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from 00gc, General Manager at Embassy Suites by Hilton Raleigh - Crabtree
Responded Jul 3, 2020
Thank you for taking the time to post this wonderful review of Embassy Suites Raleigh - Crabtree while you were here to celebrate your birthday. We appreciate you mentioning how much you enjoyed your stay and that you liked our accommodations, helpful staff, and the food we offer. We value your business and look forward to welcoming you soon whenever your travels bring you back to Raleigh. Sachin Shourie General Manager
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PRICE RANGE
$151 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites raleigh - crabtree hotel raleigh, embassy suites hotel raleigh, raleigh embassy suites
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
225
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Frequently Asked Questions about Embassy Suites by Hilton Raleigh - Crabtree
Which popular attractions are close to Embassy Suites by Hilton Raleigh - Crabtree?
Nearby attractions include Crabtree Valley Mall (0.3 miles), House Creek Greenway Trail (0.6 miles), and Lindt Chocolate Shop (0.5 miles).
What are some of the property amenities at Embassy Suites by Hilton Raleigh - Crabtree?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Raleigh - Crabtree?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Raleigh - Crabtree?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Raleigh - Crabtree?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Embassy Suites by Hilton Raleigh - Crabtree?
Conveniently located restaurants include Seasons 52, BRIO Tuscan Grille, and J. Alexander's.
Are there opportunities to exercise at Embassy Suites by Hilton Raleigh - Crabtree?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Embassy Suites by Hilton Raleigh - Crabtree have an airport shuttle?
Yes, Embassy Suites by Hilton Raleigh - Crabtree offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Raleigh - Crabtree?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Raleigh - Crabtree offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Raleigh - Crabtree?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.