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Embassy Suites by Hilton Raleigh - Crabtree

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Embassy Suites by Hilton Raleigh - Crabtree
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824 Reviews from our TripAdvisor Community

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Chesapeake, Virginia
Reviewed 2 days ago NEW

Nice in every way, great location, friendly staff. Very good experience & definately would stay again. The breakfast was a full breakfast with everything, the pool was great & the kids enjoyed it. Loved the location to shopping, food, and entertainment.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank goldenrefunder
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Dear goldenrefunder, Thank you for your glowing review. I am so glad we met all your expectations and that there was something for every member of your family to enjoy. We are also pleased that you enjoyed our breakfast offerings and the service. We appreciate your business and look forward to welcoming you all back to the Embassy Suites Raleigh...

Charlotte, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed January 7, 2017 via mobile

This hotel has just about everything you need! It has been recently renovated and it is beautiful! My boyfriend and i had corner room 707 and it was quiet enough not to hear the road. My boyfriend said he heard the room next to us coughing up a lung and the kids next door that got locked out of their...

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Helpful?
Thank Gothospitality
About Hotel's Favorite Review
ManagerX1, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for selecting the Embassy Suites Raleigh – Crabtree for your stay in the area and for recommending us. We're glad to note that you had a comfortable time with us and liked your renovated room and got a good night’s sleep. Having said that, we regret the service and maintenance issues you experienced and for the inconvenience these...

Durham, North Carolina
Reviewed 3 days ago NEW

This hotel is very clean and nice for the price. Its quiet and has a lot of parking at the property. The mall is right across the street and there is plenty to do in the area. Staff was great too!!!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 116breeb
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for reviewing the Embassy Suites Raleigh - Crabtree. It is great to know you loved our renovations and that you felt we provided an excellent value for the price paid. We appreciate your nice comments about our facilities and location and look forward to having you visit us again the next time that you're in the Raleigh area....

Chicago
Reviewed 5 days ago NEW

Good business hotel with access to mall. Room service was a little inconsistent in terms of service and quality. Good value though for business travel. Accessing complimentary internet service was over complicated. Early morning fire alarm a little annoying.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank steveny576
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying at the Embassy Suites Raleigh - Crabtree during your business trip to our area. We are happy that you found us to be affordable and liked our location which was perfect for your travel needs. Having said that, I am sorry for the inconvenience you experienced during your visit. I have discussed your concerns with the...

Raleigh, North Carolina
Reviewed 1 week ago

The check in experience was terrible !!! The front desk agent was very unprofessional, unhelpful and didn't care about giving information about hotel. For a Hilton hotel and for the price that I was paying I was expecting better service

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank silviacY528YO
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for sharing your review and the details surrounding your recent stay. Please accept my sincere apology for your disappointing check-in experience, and for failing to live up to your service expectations. Rest assured we are taking action to prevent this from happening again. We hope you will give us the opportunity to make it up to you on...

Miami Beach, United States
Reviewed 1 week ago

Staff was very courteous amenities and accommodations are excellent to include the managers reception and the made to order breakfast included in your stay. I would recommend this Hotel and I will make this my hotel of choice on my next visit

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jasmine W
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Jasmine, thank you for taking the time to post this wonderful review about your visit to the Embassy Suites Raleigh - Crabtree. We are delighted to know you were completely satisfied with your room and the amenities we offer. Our entire staff works hard daily to meet and exceed our guests' expectations, so we are glad that we accomplished this...

wilmington, United States
Reviewed 1 week ago

The entire hotel has been renovated. Very nicely. The rooms are spacious and clean. nice indoor pool. right across the street from an enormous mall with all the shopping you could want. close to loads of entertainment

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Misty D
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your wonderful feedback regarding your stay at the Embassy Suites Raleigh - Crabtree. I appreciate you letting fellow travelers know how much you enjoyed your time here. Thank you so much for mentioning our newly remodeled facilities. It's wonderful to know our guests are loving our new look! It was a pleasure having you as here, and...

Williamsburg, Virginia
Reviewed 1 week ago

This was by far the best hotel I have ever stayed in. Very upscale, the digital key was a great idea because we use smart phones all day and could open my door with my phone. Actually being able to pick my own room was a great Change also

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kevinrK2455WF
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Kevin, it was a pleasure accommodating you at the Embassy Suites Raleigh - Crabtree. We are delighted to know you had an excellent stay and were impressed with all the aspects of our hotel. We appreciate your feedback and look forward to welcoming you back at our hotel! Alex Blanco General Manager

New York City, New York
Reviewed 2 weeks ago

This was a great hotel experience. Very updated and modern. The kids loved the indoor pool. The complimentary breakfast was outstanding, great reception and customer service. I would definitely recommend this hotel and would stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y6889GFjohnf
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you so much for taking the time to review your enjoyable experience at our hotel during your family reunion. We are glad that you enjoyed the many amenities that we have to offer and that you found our service to be excellent. Thanks for recommending us to future guests. We look forward to welcoming you back to the Embassy...

Fayetteville, United States
Reviewed 2 weeks ago

This hotel is in a great area, the mall is just across the street. There are plenty of places to dine. The hotel food from their restaurant is great too, so you do not have to leave the hotel. The kids had a great time in the pool and the gym was equipped with the perfect equipment. The rooms were...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Melody C
00gc, Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Melody, it was our pleasure to have you and your family as our guests at the Embassy Suites Raleigh – Crabtree. We appreciate your glowing review and are so glad you loved the location of our hotel within walking distance to restaurants and Crabtree Valley Mall. It is also nice to know your kids enjoyed the pool and you loved...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 

Additional Information about Embassy Suites by Hilton Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612
Location: United States > North Carolina > Raleigh
Price Range: $166 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, Priceline, Travelocity and Hotels.com so you can book your Embassy Suites by Hilton Raleigh - Crabtree reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites
Hotel Style:
#18 Business Hotel in Raleigh
#23 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Raleigh - Crabtree staff and other travelers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Raleigh - Crabtree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Free Wifi for Honors members”
 of 5 bubbles atlsamx, Nov 10, 2016 | Read review
“Book at another hotel. This one is under major construction.”
 of 5 bubbles safetybobann763, Aug 30, 2016 | Read review
“stay in a different hotel”
 of 5 bubbles F1978ZZdavidk, Aug 19, 2016 | Read review
“don't stay here until the construction has been completed.”
 of 5 bubbles Birchpl, Jul 29, 2016 | Read review
“Stay away until renovations are complete.”
 of 5 bubbles williamlM7251FY, Apr 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question