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Four Points by Sheraton Raleigh Arena

Traveler (74)
Room & Suite (39)
Dining (6)

About

#30 of 89 hotels in Raleigh
Location
Cleanliness
Service
Value
Book a unique experience at the all-new Four Points Raleigh Arena hotel. Located walking distance to PNC Arena, NC State Fairgrounds and Carter Finley Stadium, our hotel in Raleigh, NC provides a great location for guests staying with us for business or leisure. Less than 6 miles away from our hotel near PNC Arena, you can revel in everything that historic downtown Raleigh has to offer. If you’re visiting for business, Research Triangle Park, Wells Fargo Corporate Office and the NC Judicial Center are all a quick trip away. Our over-sized, modern rooms and suites make the perfect retreat after an eventful day. Experience our onsite restaurant, First Point, to enjoy breakfast, dinner or a drink. Our fast, free Wi-Fi is at your fingertips no matter where you are on our hotel's property. Take a dip in our pool or get a workout in at our fitness center. If you need a meeting or event space in Raleigh, NC, the Four Points Raleigh Arena has everything you need to get the job done.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Mini golf
Bowling offsite
Kids stay free
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Bottled water
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
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Location

Full view
45Car recommended
Grade: 45 out of 100
10Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
211Reviews
2Q+A
26Room tips
Traveler rating
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Popular mentions
We stayed in room 105. If you are given room 105, run away as fast as you can. It is so noisy. I am not sure where all the noise was coming from. I thought it was the air conditioning unit but then I think it maybe the kitchen area across the hall....or maybe the electrical room beside it. Who knows...but it was HORRIBLE! No sleep for me. No Continental breakfast ...however a breakfast is available if you want to pay alot for sub par hotel food. The staff was okay. Semi patience when we were checking in. Very easy check out. Only reason we chose to stay at this hotel was because of an event at the PNC arena. So location was the reason for staying here. However, next time we will look a little further away from the arena for a better stay.
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We booked this hotel at last minute after finding our Airbnb booking unacceptable. Front desk staff was very helpful and allowed us to look at a room before checking in. Room was very clean. Appreciated the quick refreshing of everything the next day. Great location for any NCU activities. Highly recommend.
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Response from RaleighArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 6 days ago
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
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Pretty cool hotel, not far from the Raleigh-Durham NC airport. Arrived on a Sunday evening after a transatlantic flight. Check-in was quick and the staff polite & friendly (all of them). Inquiring about an evening meal it turns out that the restaurant is closed Sunday evenings so I raided the vending machine of its remaining sandwiches. The room (#206) was spacious and the sleeping comfort good. The A/C was clunky so as the ambient room temperature was an agreeable 72°F I switched it off during the night. The only minus point in the room was the closet. I took me 4 days to muster up the courage/strength to rip open the door I had assumed to be a locked connecting door and find the closet – a matter of principle more than anything else as I kept my gear locked away in the travel bag. The room was equipped with a microwave and fridge to store food you can pick up from the nearby eateries or Walmart The bathroom was also spacious, complementary products & towels replaced/changed every day. Breakfast was OK. I had wanted to stay at a Hilton near my worksite - famed among co-workers for its breakfast buffet - but it was full and the Four Points was a fall back. That said, the ubiquitous scrambled eggs, the sausages, bacon, hash browns, juice and coffee set me up nicely for the day and at 9$, a good deal. 54$ question: Go again or not? Hilton near my worksite was Plan A but, yeah, if the Hilton is full again next time, I‘ll happily stay at Four Points again.
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Response from RaleighArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded Jun 7, 2019
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
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We recently stayed at Four Points while attending a Carolina Hurricanes hockey game at the nearby PNC Arena. The walk is very easy and staying over eliminated the awful traffic before and after the game. Check in was friendly and quick; the room was large, clean and attractive. After the game we returned to the bar for a fun night with fellow hockey fans and the very attentive gentleman work hard at the bar. Now to the real reason this review gets five stars...my husband left his toiletry kit in the bathroom. I called later that day after housekeeping had gone home so the front desk had no information yet about our lost item. However, they said to call back the following day; we did, and the toiletry kit was waiting at the front desk. We have been to major chain hotels that do not bother with a lost and found. We sent a prepaid mailing label and had the item back in a matter of days. Thank you Four Points by Sheraton, well done!!!!
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Response from RaleighArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded May 29, 2019
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
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I was attending an event at a restaurant.at Crabtree Mall. Issue to a large convention, all of the hotels near the mall were sold out. I decided to try this property because it was listed as brand new. It is not far from the mall and other attractions. Convenient if there was a show at the arena. Even without Arena activity, there was a BBQ & Brew happy hour type of event going on, which made the small lobby area very Lively. Because I was traveling alone, I moved to another hotel that was downtown and had a lot more things to do. I would definitely choose this spot again, especially if attending a show at the Arena. I agree with some of the other reviews about lighting for the rooms. I know the look is supposed to be modern and minimalistic, however some small addition of vibrant decor or at least one bright lighting element would make the room a lot more inviting.
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Response from RaleighArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded May 29, 2019
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
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PRICE RANGE
$103 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites arena hotel raleigh, comfort suites raleigh, raleigh comfort suites
FORMERLY KNOWN AS
Arena Suites
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
82
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