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Candlewood Suites Raleigh - Crabtree

#22 of 83 Hotels in Raleigh
Certificate of Excellence
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4433 Lead Mine Road, Raleigh, NC 27612
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275 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great location, Professional Warm Caring Staff, Excellent. Amenities, Fitness Room, Free Laundry, Coffee, Cleanliness, Quite , Peaceful, Safe and Secured, Everything and Everyone was just Wonderful. Thank you!

Review collected in partnership with this hotel

Helpful?
Thank kiley b
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

What thoughtful--and GREATLY appreciated--comments! Thank you so much! It appears you had just the kind of experience we strive to create here at Candlewood Suites--one where all the elements from staff, to amenities, to location work together to deliver great stays. We hope we see you again soon! More 

Emerald Isle, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Our stay July 2016, was great. Staff was friendly, suite was clean and our dog Bella was content. She has very bad anxieties but she did great. We were close to everything. Thank you and we will be back!

Review collected in partnership with this hotel

Helpful?
Thank Terri S
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for your thoughtful words about the great stay you had with us. We are so pleased that our wonderful staff, clean rooms, and convenient location made for a good experience for you and for Bella! We hope to see all of you again the next time you're in town. More 

Leeds
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here to be able to visit friends who lived in the vicinity. This was our first experience of staying with Candlewood Suites. There is ample free parking on site. At check in the first room we were given was not made up but this situation was quickly rectified. Our room was well appointed with a kitchen, sitting area... More 

Helpful?
Thank Wobblylegs
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you so much for taking the time to write about your recent stay with us, and, more emphatically, THANK YOU for giving us a chance to redeem ourselves even though your very first moments were a little awkward (going to an unfinished room.) You seem to agree with many of our guests that our amenities really contribute to great... More 

Edenton, North Carolina
Level Contributor
143 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My previous go-to hotel in Raleigh stopped honoring state government rates, so I checked this place out. I come to Raleigh several times per year, so I want a good place to stay. I was very impressed from the start. Bonus frequent stayer points as a welcoming gift. They had my room keys ready when I got there. So check... More 

Helpful?
Thank Fourester
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for deciding to give us a try and also thanks so much for taking the time to share in such detail what you thought about your experience staying with us. We could not have done a better job ourselves of describing how our favorable rates, room set-up, abundant amenities, location, and expert staff all come together to give... More 

New York City, New York
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was our first experience with Candlewood, and though not fully aware of the type of accommodations they provide, we found it to be an interesting proposition. Designed more for longer stays, maid/cleaning services are not offered every day (though clean towels are provided upon request) - this was not a problem for us, as we are pretty neat. The... More 

Helpful?
1 Thank Debbi S
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

First of all, welcome to the family! We are so pleased that you gave Candlewood Suites a try and are thrilled that you found our way of taking care of guests to your liking. We are glad that you took advantage of what is truly an abundance of amenities especially our newest feature, The Lending Locker, that offers not only... More 

Charlotte, North Carolina
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 27, 2016 via mobile

Our check-in experience was unwelcoming. It set the scene for a less than average stay. I really couldn't believe the way we were treated and interrogated which I feel had to do with the color of our skin. This is the first time I've felt that way at a hotel. The elevators did not work our entire stay causing us... More 

Helpful?
1 Thank Gabrielle T
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We are very sorry you were unhappy with your experience at our hotel, and that you made no mention of it to anyone while you were a guest here. I can assure you that you were not treated differently because of the color of your skin. Our Assistant General Manager, a gentleman of color, observed your entire check in process... More 

Latrobe, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 14, 2016

When traveling, I like to have greater control over what I eat for meals. Candlewood's stove, microwave, and full-size refrigerator fit the bill. The accomodations are near several malls with lots of opportunities for shopping and chain restaurants. Being north of the city makes it nice for traffic avoidance.

Helpful?
2 Thank R0adWarri0r13
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We so appreciate your taking a moment to say such thoughtful words about your stay with us. As an extended stay hotel we are especially suited to guests such as yourself. Our rooms, amenities, location, and procedures are designed to deliver great experiences for great guests! Thank you, Darren Sheehan General Manager More 

Dallas, Texas
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 5, 2016

For years this hotel has been a great hotel and this trip was the same. Front desk staff was wonderful as well as the personnel in the hotel. Alex made my stay wonderful and It was a great pleasure staying here where so many thing are in a short walk and or a very short drive. Staff treated guest with... More 

Helpful?
1 Thank WORLDISMINE1
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Wow! What can we say except you are so kind to let us know, in such complimentary terms, that you had a good stay. Also, thanks for making a special mention of our team member, Alex, and the rest of our staff. Our folks work hard on every aspect of running the hotel, but we like to think that care... More 

Montreal, Canada
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 30, 2016 via mobile

Excellent check-in staff, very friendly and polite. The room was large, with the bedroom separated from the living room. It was fully equipped with a cooktop, fridge, dishwasher and large table. It also was equipped with two comfortable arm chairs, which is rare in most hotels. There were two flatscreen TVs, one in the living room and one in the... More 

Helpful?
2 Thank Brian O
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thanks so much for taking time to tell us about your stay and for sharing such wonderful compliments! We are glad our staff, our property, and it's amenties contributed to your having a great stay. We have made investments in the last year designed to deliver exactly the experience you described though it does sound like there's at least one... More 

Spring City, Pennsylvania, United States
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 24, 2016 via mobile

Let me start out by saying the staff is excellent. From Ken at the frontdesk and his manager Shawn to the housekeeping staff. They really make you feel at home. The fitness equipment is good and they have a lovely gazebo with tables and grills if you decide to cook instead of going out. The room was very comfortable and... More 

Helpful?
1 Thank Kim W
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for such words. What can I say except for all of us here at Candlewood Suites taking care of our guests really is our joy. Insuring that you have a comfortable, enjoyable stay; are surrounded by convenient and useful amenities, and especially, that you have a pleasant and helpful staff at hand is what we are all about.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Across from Crabtree Valley Mall, we are conveniently located near I440 at Exit 7 and at the corner of Glenwood Avenue and Lead Mine Road. The Candlewood Suites Raleigh/Crabtree Hotel is central to all of Raleigh s best attractions, businesses, and restaurants! FREE WiFi, FREE GUEST LAUNDRY and FITNESS FACILITY, plus FREE Local Calls, this hotel has positioned itself as the perfect hotel for business and leisure travelers! Our fully equipped kitchens makes us ideal for the extended stay traveler relocating or in Raleigh on assignment needing temporary accommodations. HOSPITALS nearby: Rex Healthcare, WakeMed Hospital, & Duke/Raleigh Hospital, COLLEGES nearby: NC State University, Meredith College, Shaw University, Peace College, & Saint Augustine's. We are near so many LOCAL ATTRACTIONS: Crabtree Valley Mall, North Hills Shopping, all that Downtown Raleigh has to offer, the PNC Center, NC State Fair Grounds and Veterinary School, all Government facilities, and the TimeWarner Cable Music Pavilion! ... more   less 

Additional Information about Candlewood Suites Raleigh - Crabtree

Address: 4433 Lead Mine Road, Raleigh, NC 27612
Location: United States > North Carolina > Raleigh
Price Range: $93 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Raleigh - Crabtree 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Raleigh
Raleigh Candlewood Suites
Hotel Style:
#5 Business Hotel in Raleigh
#6 Romantic Hotel in Raleigh
#8 Best Value Hotel in Raleigh
#9 Family Hotel in Raleigh
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