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Residence Inn Raleigh Crabtree Valley

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Residence Inn Raleigh Crabtree Valley
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163 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Yorktown
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

We were very impressed during our overnight stay. The room and surrounding grounds were immaculate. The staff was extremely pleasant. We will definitely stay here again, as finding a pet friendly hotel that's nice is very difficult to find.

Helpful?
Thank YorktownTerri
Livingston, Texas
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 17, 2016

We came to town for a wedding and stayed here. There were 3 of us, me, my wife and our 8 year old granddaughter. Our room had a large L shaped couch (pull our sleeper sofa), a desk, and a kitchen area complete with refrigerator, dishwasher, etc. There was a door to the master bedroom and bathroom area. (not your... More 

Helpful?
Thank aquiring_signal
Detroit, Michigan
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 15, 2016 via mobile

Had to ask for house keeping every day 5 days never left soap shampoo not even toilet paper. You ask for things housekeeping comes in 8 o'clock at night to make up your bed but doesn't leave towels doesn't straighten up doesn't do anything else the jacuzzi in the bathroom didn't work was told 4 days about it nothing was... More 

Helpful?
Thank carol o
Kelly W, Manager at Residence Inn Raleigh Crabtree Valley, responded to this review

Hello and thank you so much for taking the time to let us know about the issues you had during your recent stay. Our goal is for everyone to come and feel right at home. With our extensive renovation and refresh of all of our rooms in place we hope everyone can feel that way but we also want our... More 

Charlotte, North Carolina
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

I read a few reviews about the hotel having construction going on, but it was actually a major renovation underway. The entire central part of the hotel in the atrium area was gutted out and boarded up. Not until your upstairs that you can look down in the atrium and see that it wasn't there. Outside of that, the hotel... More 

Helpful?
Thank Rich H
Elizabeth City, North Carolina
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 21, 2016

This would have been/should have been a positive memorable experience. Upon arrival, we walked right in , was greeted with a smile, was checked in immediately. The renovated halls were NOT inviting at all. The wallpaper went from a light inviting color to a dark uninviting , cold color. We had a 2 room suite which was very clean and... More 

Helpful?
Thank seabrez88
Lys-lez-Lannoy, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016

I stayed there a month and by the end I was really sad to leave because I felt like home. Great room but above all excellent staff and service. Everybody was kind and helpful to me. The room is spacious with everything you need. The hotel is clean and full of little attentions like the home made cookies. Plus, a... More 

Helpful?
Thank Alex H
Willoughby, Ohio
1 review
4 of 5 stars Reviewed May 17, 2016

We arrived on April 29-May 1 for a family wedding & stayed in Room #222 which was a newly renovated one. We stayed here 5 years ago & it was nice then. It was perfect timing that they began renovating at the end of February so despite all the negative comments about being "dated", I wasn't worried. We had a... More 

Helpful?
Thank Denise H
Tampa, Florida
Level Contributor
107 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed April 24, 2016

Wish I could give this an overall rating of better than Average. We had more than a few "bumps in the road" during our four-night stay. All was eventually made right for me, but I would encourage guests to inquire directly regarding the remodel construction. All that being said, the location of this property is ideal, and a close walk... More 

Helpful?
Thank baxter703
Kelly Q, Manager at Residence Inn Raleigh Crabtree Valley, responded to this review

While I am so sorry to see that the current renovations disrupted any of your stay, I am very please to say we are on our last leg of this renovation transformation! In the new few weeks all rooms will be completed and all of our guests will be able to enjoy a rooms that are well appointed and match... More 

Baltimore, Ohio
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 23, 2016

We stayed here and really enjoyed our stay. Check in was easy and congenial. It is meant for longer stays than just a long weekend. Our room had a refrigerator with ice maker, cook top, dishwasher, coffee maker, supplies for meals such as tableware. Although we only had 1 fork, but it wasn't needed and I have no doubt that... More 

Helpful?
Thank Valerie M
Matthews, North Carolina
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 31, 2016

The new rooms were clean and fresh. The birds outside at the rear of the hotel kept chirping all night, we were on the fourth floor. Also, the breakfast is always good. Close to Crabtree Mall. Good place to stay but Wi-Fi was weak on the 4th floor.

Helpful?
Thank D S
Kelly Q, Manager at Residence Inn Raleigh Crabtree Valley, responded to this review

Hello! I'm so happy to see you were able to enjoy one of our newly renovated suites! We are ecstatic to be introducing them back into inventory and love hearing that you enjoyed the fresh, clean feel. It is definitely clear in Raleigh that Spring "has sprung" so I'm sorry if the birds disrupted your stay but we are fortunate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Residence Inn Raleigh Crabtree Valley

Address: 2200 Summit Park Lane, Raleigh, NC 27612
Location: United States > North Carolina > Raleigh
Price Range: $117 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Raleigh Crabtree Valley 3*
Number of rooms: 112
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Also Known As:
Residence Inn Raleigh Crabtree Valley Hotel Raleigh
Raleigh Residence Inn
Hotel Style:
#15 Romantic Hotel in Raleigh
#23 Business Hotel in Raleigh
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