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Extended Stay America - Raleigh - Crabtree Valley

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Extended Stay America - Raleigh - Crabtree Valley
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Raleigh - Crabtree Valley
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Showing 130: English reviews
Reviewed September 7, 2014 via mobile

Mike, Kiera, and ms. Kathy. I've stayed at this hotel a lot and I absolutely love it. The rooms are great, the staff are great, and the price is great also!!!!! The only issue I have is some of the air conditioners don't work, but when I confront the staff with the issue they are always helpful and give me...

1Thank Samantha A
Reviewed August 24, 2014 via mobile

The first room wasn't quite ready as initially thought. However, the front desk clerk quickly placed me in another room. It was suitable, clean, and quiet. I love the convenience to the mall. The only reason I can't give it an overall rating of 5 is the landscape. Driving in and out of the location is horrible. VERY POOR LIGHTNING!!!

2Thank Noonie B
Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for your recent review of our hotel. We are so glad that you had a pleasant stay with us and enjoyed your clean, quiet room. Also, we recently had the trees trimmed back from our light poles to improve the lighting. Thank you again for your kind words. We hope to see you again soon.

Raleigh, North Carolina
Reviewed August 16, 2014

kierra was very nice at the front desk, she deserves a raise. the room clean, breakfast was convenient. great location, close by mall. kelvin was rude tho but overall i give it a 10 out of 10. i would revisit

1Thank Upscale E
Reviewed July 26, 2014

The service I receive from the property manager was terrible. She was not helpful. When the customer service representative Kira called her to come help me I could tell she didn't want to come help. I offered to speak to her over the phone and she didn't want to. So she came to the front desk to assist me. When...

3Thank thash36
Raleigh, North Carolina
Reviewed July 12, 2014 via mobile

my room was dirty when i arrived. there was excessive hair between my sheets along with other particles. i did not have any washcloths in my bathttom. the tub was stained and dirty. cigarette burns on the comforter. among several other problems.

Thank Candice G
Asheville, North Carolina, United States
Reviewed July 10, 2014

Within thirty minutes of posting my review, the manager called me and said that she had already credited my account for the overcharge. She also said that she had called and left a message, but i did not receive it. She was a very sweet lady and helpful, but i would not stay at this hotel again based on the...

Thank donnagirl7
Raleigh, North Carolina
Reviewed July 9, 2014

The staff at this hotel were very friendly. They each were very attentive, no matter the hour. We were treated with top of the line customer service. I would definitely return again and again. Matt, Mike and Kathy are the best:)

2Thank arishonnetrips
Greenville, North Carolina
Reviewed May 28, 2014

Kathy & Matt always go out of their way to make my stay comfortable. I come here when I'm in town for work. My rooms have always been clean. And the rest of the staff is very friendly.. its located in a good area and close to Restaurants, mall.. And the price you cant beat!

1Thank Melody C
Reviewed May 14, 2014

Room furniture and bed linens were filthy and stained. The bathroom had a terrible odor and was very dirty, complete with bugs both dead and alive, a rusted toilet and stained bath tub. We were initially given the last handicap room available and didn't get farther than opening the front door before requesting a new room because the stench of...

Thank Lisa H
Los Angeles, California
Reviewed May 13, 2014

It's not super clean and the area is sketchy. But the price is great. If you are looking for a place to stay and don't plan on spending any real time in your hotel, this place is perfect. was in town this past weekend for a graduation and it fit the bill perfectly. Definitely not luxurious by any stretch of...

1Thank ashley h
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06/04/2017 06/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Dr, Raleigh, NC 27612-3295 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Location: United States > North Carolina > Raleigh
Price Range: $58 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Crabtree Valley 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh
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Questions & Answers

Questions? Get answers from Extended Stay America - Raleigh - Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms have a great atmosphere”
495garyz, Jan 13, 2017 | Read review
“Ask for second floor”
927kendallk, Nov 14, 2016 | Read review
“The rooms in the 200s are more updated”
  • Patch of black mold in room 123
elizabethtI7878KL, Oct 3, 2016 | Read review
“Booking an accessible room should assure a first floor room (if, like me, that's what you prefer)”
gordong824, Apr 20, 2016 | Read review
“I wouldn't stay is the beset choice.”
Marshyliz, Oct 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$62* /night
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Prices are for 1 room, 2 adults
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