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Extended Stay America - Raleigh - Crabtree Valley

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Extended Stay America - Raleigh - Crabtree Valley
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114 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Archdale, North Carolina, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We rented 2 rooms. Our room had a leaking toilet, water ran from the bottom onto the floor. Then the flush handle broke...We were given another room that smelled like they were trying to mask smoke orders. The window in our daughter's room would not lock. She had to ask for a dowel to wedge in... Her room also smelled...She... More 

Helpful?
Thank Carole B
1 review
4 of 5 stars Reviewed August 7, 2016 via mobile

Me and my wife stayed here our wedding weekend and everything was great, clean rooms,plenty of parking,quiet and close to shopping and restaurants. Will stay again next time I'm in Raleigh and recommend to others.

Helpful?
Thank Jenine S
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

We appreciate you taking the time to write a review. I'm glad to read you and your wife enjoyed the location and the accommodations of our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

1 review
3 of 5 stars Reviewed July 25, 2016

My Fiance and I came to Raleigh for a family event and were to tired to drive back home so we decided to stay over for one night. This hotel was close to the the family event and we thought for the price we couldnt lose. We thought the room was clean but soon as we sat on the dirty... More 

Helpful?
Thank Mikko M
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you had a dirty comforter and that there were cleanliness issues in you room. I will be meeting with our team to ensure these issues are properly addressed. Also I apologize for the staff not offering you any dishes upon checking in. We no longer... More 

Sanford, North Carolina
2 reviews
1 of 5 stars Reviewed July 12, 2016

We where flying out early on a Monday morning, so we decided to get a room at this location so we didn't have to leave our home so early. The pictures online look good and the entrance to the parking lot for the hotel looks great. As soon as we pulled in the parking lot of the Hotel we observed... More 

Helpful?
Thank cbe9192016
East Longmeadow, Massachusetts
1 review
4 of 5 stars Reviewed June 27, 2016

The room was nice and very clean. The customer service when we checked out and checked in was outstanding. He was very polite and answered all of our questions. We missed the continental breakfast in the morning and he was nice enough to give my daughter a blueberry muffin.

Helpful?
Thank tricia0827
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for posting a review of our hotel. I am glad that you were pleased with your clean room and the quality service provided by our staff. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again in the future. More 

Dublin, Georgia
Level Contributor
369 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

I stay in hotels worldwide over 200 nights per year. This property has a fantastic staff. Professional and friendly. Very impressed. The rooms are clean, quiet and parking is ample. The only dings are that some outside areas need a little paint and the laundry room did not have all machines functional. But, for the price and location, a great... More 

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Helpful?
Thank CobaltConnection
Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the inconveniences you experienced. I will be sure to share your feedback with our maintenance engineer to ensure your experience is not repeated. Still, I'm so pleased to hear that you had a wonderful stay with us overall! I truly... More 

Boston, Massachusetts
Level Contributor
21 reviews
19 hotel reviews
4 of 5 stars Reviewed April 20, 2016

This was one by far the nicest extended stay motel that I've found. Good location, pleasant staff, and a very nice room. I was fortunate enough to have a room on the first floor and close to the lobby (if only because it makes helping myself to the continental breakfast easier to do). A good sized room, and the kitchenette... More 

Helpful?
Thank gordong824
Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our friendly customer service, reasonable rates, and our fully equipped kitchens. Once more, thank you for posting your review.... More 

west virginia
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 2, 2016

This is the first time I had stayed here since the property changed over from being Homestead Suites. There were some updates and changes - most notably the serving of breakfast. The location is good, just off Glenwood Avenue and near the Crabtree Valley Mall. Check-in was easy, and the staff member on duty could not have been nicer when... More 

Helpful?
Thank gdionelli
Granite Falls, North Carolina
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 7, 2016 via mobile

I stayed on day for work. I was working nights. The gentleman at check out had mentioned to the other staff to keep me separate if posible so I may sleep. Well, not 3 hours into my stay and a handful of little kids showed up and ran up and down the outside stair for 20 minutes. That's not the... More 

Helpful?
Thank Gabriel G
New York City, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 24, 2016

love this location of the hotel close to the mall and everything u need with great staff and clean rooms the only bad thing is if u have t moblie good luck lol bad bad reception but i lvoe the area and location

Helpful?
Thank sammy c
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Dr, Raleigh, NC 27612-3295 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Location: United States > North Carolina > Raleigh
Price Range: $58 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Crabtree Valley 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh
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