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Extended Stay America - Raleigh - Crabtree Valley

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Extended Stay America - Raleigh - Crabtree Valley
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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Jacksonville, Florida
Reviewed 6 days ago NEWvia mobile

My wife and I had a great stay at the extended stay in Crabtree. Great room, and great staff! Enasia Peterson made our couple month stay feel like a home away from home. Nice, clean, and quiet. Great location!

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Helpful?
Thank William F
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Your feedback is important. Thank you for sharing. It is good to know you and your wife were well accommodated with a clean, comfortable room and excellent customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 1 week ago

this is a great clean quite staff is the best, Kelly runs a tight ship. have been here long time. and will continue to stay. staff is very polite and helpful non intrusive. but there when needed. If you are looking for a clean great location stay here.

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Helpful?
Thank gary z
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for taking the time to share your experience. We are thrilled to have accommodated you so well with excellent customer service at our hotel. Our staff will be informed of the excellent job they are doing. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Tonawanda, New York
Reviewed 4 weeks ago

Affordable but not what I expected. Carpets in the room are dirty, comforter on the bed dirty. Trash outside the room.. Was scheduled to stay 3 night left after 1. I would rather pay more and have a clean room

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Helpful?
Thank Bangelobus
Miami Beach, Florida
Reviewed December 8, 2016

The standards have gone down from a few years ago. The rooms are not clean, make sure you bring some bleach to wipe down the room after you check in. I love giving good reviews but my reviews have to be honest and unbiased The rooms are sub-par. It's correctable if rooms are checked to make sure they are really...

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Helpful?
Thank Sheila B
Stella, North Carolina
Reviewed November 29, 2016

Husband stays here once a month, name your own price works for cheap rooms on Priceline.We are picky Marriott Elite travelers, so this is just fine for a quick stayover for business one night. Easy to find, convenient to get to places and the beltline. Room has been clean each visit and breakfast is nice. Staff very well trained

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Helpful?
Thank KimOK1313
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for taking the time to share your experience. It is great our convenient location was beneficial and that our staff provided great customer services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Wake Forest, North Carolina
Reviewed November 14, 2016

I took advantage of a two month deal here as I just relocated to the area and started a new job and wasn't able to move into my new home yet. I got a really good feel for this place. The Good: Recently renovated, had kitchenette, and the price was right. I can also say the front desk staff was...

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Helpful?
Thank Kendall K
Chesterfield, Virginia
Reviewed November 2, 2016

This was one of those "mystery" purchases from a website that didn't tell me the name of the property until I paid (a discounted price). Well, it turned out to be a big mistake. We checked in late after going to a hockey game at PNC arena and if it had been earlier I would have found another hotel. Ceiling...

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Helpful?
1Thank Douglas T
Asheboro, North Carolina
Reviewed October 26, 2016

When I arrived at check-in, I was told that my room would not be ready until the next day, that I had booked. Was put in another type of room. Dirty room, no dishes. If they had not already charged my card, I would have left, and returned home. I have used other extended stay type hotels before, but will...

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Helpful?
Thank seamaster80
Reviewed October 3, 2016

We had a pretty frustrating experience here, with the exception of one fantastic employee. The first room my husband, baby and I were put in had no blanket on the bed, and about a 3-foot puddle on the kitchen floor. We were put in a second room and told we had to be out by 9 am, so they could...

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Helpful?
Thank Elizabeth T
Archdale, North Carolina, United States
Reviewed September 18, 2016

We rented 2 rooms. Our room had a leaking toilet, water ran from the bottom onto the floor. Then the flush handle broke...We were given another room that smelled like they were trying to mask smoke orders. The window in our daughter's room would not lock. She had to ask for a dowel to wedge in... Her room also smelled...She...

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Helpful?
Thank Carole B
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

We thank you for taking time to provide feedback about your stay at our Crabtree Valley location. We apologize that your stay was less than perfect. We are working with on-site maintenance to resolve the issues in the rooms you rented during your stay. As a nonsmoking facility, we are committed to having rooms that are fresh and offer a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Location: United States > North Carolina > Raleigh
Price Range: $51 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Crabtree Valley 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh
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Questions & Answers

Questions? Get answers from Extended Stay America - Raleigh - Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms have a great atmosphere”
 of 5 bubbles 495garyz, 1 week ago | Read review
“Ask for second floor”
 of 5 bubbles 927kendallk, Nov 14, 2016 | Read review
“The rooms in the 200s are more updated”
  • Patch of black mold in room 123
 of 5 bubbles elizabethtI7878KL, Oct 3, 2016 | Read review
“Booking an accessible room should assure a first floor room (if, like me, that's what you prefer)”
 of 5 bubbles gordong824, Apr 20, 2016 | Read review
“I wouldn't stay is the beset choice.”
 of 5 bubbles Marshyliz, Oct 13, 2015 | Read review
5 of 5
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