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Extended Stay America - Raleigh - North - Wake Forest Road

96 reviews
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Traveler (12)
Room & Suite (17)
Dining (1)
Overview
  • Excellent32%
  • Very good19%
  • Average4%
  • Poor15%
  • Terrible30%
Travelers talk about
“mini kitchen”(2 reviews)
“clean rooms”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)Write a Review
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1 - 5 of 96 reviews
Reviewed 4 weeks ago

My First Impression of this Facility was, I Don't Think so...The People Loitering In the Parking Lot should of been my first clue, Then the attendant said he needed to check the room to see if it was clean yet, came out and said I...More

Thank KathyjoMerryHill
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded 3 weeks ago

Thank you for the review of our hotel and for sharing your feedback. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained, and we assure you we are investigating the...More

Hotel's Favorite
Reviewed April 24, 2017 via mobile

I have been very satisfied with my stay here. All of the staff have been very kind and willing to help in any way. My room was clean and anything I needed i was able to get. The manager Beth is exceptional. She has been...More

Thank Kim W
Reviewed December 6, 2017

Overall a good value. The two members of the front desk staff I dealt with were good, especially Jerry. The room was pretty clean and comfortable. There was not a drain stopper available so when I washed dishes I had to keep the water running....More

Review collected in partnership with Extended Stay
Thank 170darryls
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded December 6, 2017

Thank you for choosing us and for leaving a review. We are glad you had a pleasant stay but would like to apologize for the noise you experienced. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry...More

Reviewed November 28, 2017

This hotel is a good choice if you need something cheap in this location, but they provide the bare minimum. Some things I wish I knew before booking: - There is no breakfast provided (although they advertise they do), just coffee. Looks like there was...More

Thank sbdbtm1236
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded November 29, 2017

Please accept my apology for not living up to your expectations during your visit. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read....More

Reviewed November 28, 2017

Do not stay here! The staff tries their best however the accommodations are poor. I tried two different facilities and had the same bad experience. The hotel charged the card used to make the reservation and the actual card used to pay. I had to...More

Review collected in partnership with Extended Stay
Thank apple571
Response from 00esa, Manager at Extended Stay America - Raleigh - North - Wake Forest RoadResponded November 29, 2017

Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$48 - $76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
$48 - $76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveler (12)
Room & Suite (17)
Dining (1)
Hotel & Grounds (10)
Bathroom (1)
Questions & Answers
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Room Tips
"Bring your own pillows and maybe an extra blanket."
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"Ask for coffee pot at the front desk."
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"Ask for 1st floor accommodation."
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"worse than minimal"
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