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Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek

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Traveler (95)
Room & Suite (44)
Pool & Beach (4)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“brier creek”(75 reviews)
“front desk”(136 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (904)
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Traveler rating
642
188
51
13
7
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LanguageEnglish
642
188
51
13
7
Show reviews that mention
All reviewsbrier creekfront deskthe shuttle driverraleigh durham airportan early flightfree shuttlerental carnext morningrdu areaexcellent customer serviceexercise roomfree breakfasthot breakfastfresh fruitstaff was friendlyoatmealindoor pool
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1 - 5 of 901 reviews
Reviewed yesterday

I booked this hotel- which was a little out of my way- for the hot tub (not always a given in hotels). The jets would not stay pointed up and hit low. I was largely ignored at breakfast-the eggs had a funky smell to them....More

Thank mlv102017
Response from Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier CreekResponded today

Thank you for sharing your most recent experience with us. I apologize for the issues you endured with our spa. I can image how frustrating it must have been. I will be sure to forward this to our chief engineer so that this is corrected...More

Reviewed 1 week ago

Having a wonderful stay at this hotel and loving the breakfast. The staff in the dining room are doing a fantastic job. Thanks to Catalina, Anastasia, Elena and Aj. For making our stay a wonderful experience.

Thank bobnlin21
Response from Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier CreekResponded 1 week ago

Thank you for sharing. The direct mention of our wonderful staff who made your stay memorable makes it so person and special. I will be sure to share this with them and all the staff. We look forward to your next visit.

Reviewed 3 weeks ago via mobile

I had the opportunity to book in advance and spoke with a gentleman named Three, he was accommodating and amazing. He even managed to book me in my favorite room. His professionalism and humor was no less than stellar. Upon arrival, I had the opportunity...More

Thank Tonya L
Response from Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier CreekResponded 2 weeks ago

Thank you! You sharing your experience is so important to us. Our team works hard to make sure your stay is memorable. Sounds like we did for you. Thank you again and I will be sure to share with Tyree and the entire team.

Reviewed April 16, 2018 via mobile

A very big and heartfelt Thanks to the two of you for the warm reception and extended hospitality. Our vehicle battery was dead. Terri at Reception let Berry Brown in Transportation know. They both searched for the Inn’s jumper cables. Not to be found. Berry...More

Thank larry h
Response from Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier CreekResponded 5 weeks ago

That's a great story and one that makes us extremely proud. Our staff is amazing, caring and thoughtful and they are going to be pleased to hear they made your stay memorable. Thank you for sharing. I will be sure to share this with them...More

Reviewed April 9, 2018

Stayed the night on 4/8/18. The hotel itself was clean and the staff was friendly. However, my vehicle was broken into overnight while it was in the front parking lot. In total, there were 5 vehicles broken into and ransacked that night. After I spoke...More

1  Thank Jeff M
Response from Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier CreekResponded April 10, 2018

We extend our deepest apologies to you. Surely this must have been, at minimum, frustrating. While all concerns and matters brought to our attention are very important, we take matters regarding the safety of our guests and staff very seriously. The good news is that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
$87 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Raleigh
#6 Family Hotel in Raleigh
#8 Romantic Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$87 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Raleigh
#6 Family Hotel in Raleigh
#8 Romantic Hotel in Raleigh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (95)
Room & Suite (44)
Pool & Beach (4)
Dining (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
779lyndas
February 9, 2018|
AnswerShow all 5 answers
Response from darafranko88 | Reviewed this property |
Depends on What kind of room it is, what day of the week it is, and how many guests there are.
0
Votes
DeAnna B
September 29, 2017|
AnswerShow all 2 answers
Response from Karen D | Reviewed this property |
Unfortunately I did not use pool, great hotel! Super clean & close to everything!! less than 10 mins to airport.
0
Votes
dwntwn51
September 15, 2016|
AnswerShow all 4 answers
Response from YourHostinRDU | Property representative |
Dear Dwntwn51, We do have a shuttle! It runs from 4:30a-Midnight M-F, and 5:00a - Midnight on Saturday and Sunday. Just give us a call at 919-246-0107, once you have your luggage in hand (we aren't able to idle long... More
0
Votes
Room Tips
"Great breakfast! Nice rooms, wonderful staff!"
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"Don't leave luggage visible in your vehicle."
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"Excellent Customer Service and Great Breakfast!"
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"I am not sure that you could have a bad room? We had a suite on the 2nd floor. Very comfortable."
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