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All reviews crabtree mall stayed here front desk waffles convenient location rooms are clean free breakfast common areas breakfast bar large mall pool area an upgrade nice hotel good size up to date staff was friendly would stay here again
The Crabtree Valley location is a solid example of this brand. Comfortable room and beds, free breakfast, good location. As others say, the bathrooms show some wear and tear but are clean. There is not a lot to say to highlight on the hotel but...More
I have become spoiled by FI that I stay at in Aiken, SC. This one was okay and recently remodeled. Rooms were nice except the vanity in the bath was the smaller I have ever seen. The room HVAC worked fine but the units out...More
Date of stay: October 2018
Response from zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree ValleyResponded October 26, 2018
Thank you for the feedback! We will look into the A/C units in the hallways to make sure that they are working properly.
A nice and convenient place to lodge. Located next to a mall with lots of restaurants nearby. The rooms were average and the bathroom a little small. The hotel could do with an upgrade. The front desk staff was nice and the rooms were very...More
Date of stay: September 2018
Response from zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree ValleyResponded September 27, 2018
Thank you so much for the feedback!! I hope you will stay with us in the future!! Take care!
We stayed here for several days - nice location. Bathroom tub could use an update, my son first walked in and said there was blood in the tub, it was rust thank goodness! The staff was nice, breakfast good. Pool area was so so, my...More
My parents and I had 2 rooms at the Fairfield and had such a great trip. All the staff was very friendly, knowledgeable about the area, and helped with any questions we had. The breakfast was fine, and the housekeeping was great.
Our suites have microwaves and mini refrigerators. Our King and 2 Queen rooms have mini refrigerators. We do have a microwave in our lobby market available for use by our guests. We hope to see you here soon!
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"Low numbered rooms are on the wing away from the elevator"