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Fairfield Inn & Suites Raleigh Crabtree Valley

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Fairfield Inn & Suites Raleigh Crabtree Valley
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70 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Orlando, Florida, United States
Reviewed 2 weeks ago via mobile

I have stayed here twice in the past month for work the first was in October for two nights and this past week for four nights and it was great. The hotel is located walking distance to the mall and eateries, they offer breakfast daily, helpful clerks, and clean rooms. They have all the amenities you need outdoor pool, gym,...

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Helpful?
Thank Jessica C
Sarasota, Florida
Reviewed 5 weeks ago

Arrived tired from our trip - everyone was very helpful and pleasant. Room comfortable and clean, breakfast the usual buffet but very good. Right across the street from the Crabtree Mall so had several dining options. Great location and experience - thank you

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Helpful?
Thank mbf1128
Columbus, Ohio
Reviewed October 30, 2016

I was a frazzled traveler after a 9 hour drive. I was greeted by Malea and Destiny who were friendly, patient, knowledgeable of the area and put the service in customer service by providing me with area directions and amenities. I know customer service is in their front desk job description, however, for these ladies they are so sincere and...

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Helpful?
1Thank kemiller2016
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for your compliments to our staff and we are so happy you enjoyed your stay and the breakfast.

Reviewed October 29, 2016

The room was nice and clean, good size. Wifi worked well. The AC system was very loud. It kept me awake on and off most of the night, I did not sleep well at all. Spouse and child slept through it though. Breakfast was nice. Buffet had hot and cold items. I mostly liked the fluffy scrambled eggs and fresh...

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Helpful?
Thank Adrienne J
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

We thank you for staying with us and appreciate you taking the time to write a review. We apologize for the inconvenience you faced and will take your feedback into account to improve. Thank you for your compliments to our breakfast, room, and beds.

Basking Ridge, New Jersey
Reviewed September 2, 2016 via mobile

We stayed here one night while on a college visit. The property is conveniently located, our room was clean, the beds comfortable, and the free breakfast was decent. Staff at Marriott properties are reliably friendly, but I was so happy and grateful that after accidentally leaving my rather pricey hairdryer, housekeeping turned it in and they promptly shipped it to...

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1Thank hbgordon
Reviewed August 26, 2016 via mobile

I have stayed at this Fairfield Inn on many occasions. Rooms are clean and the continental breakfast in the morning offers enough choices to satisfy. The location is convenient for most locations in the Raleigh area. I give it a high recommendation.

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1Thank Robert D
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for coming back to stay with us! We appreciate your review and compliments to our breakfast and property.

Greenville, North Carolina
Reviewed August 16, 2016 via mobile

Just stayed a horrible Saturday night in Room 405. Smells VERY strongly of mold and/or mildew. Previous hotel experiences lead me to believe it may be from an air conditioner leaking into the carpet for a while. We did not have time to change rooms because of difficulty accessing the hotel when there was a shooter in the mall next...

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2Thank 1longtrippppp
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

We apologize for the issues you faced here at the Fairfield Inn & Suites Raleigh Crabtree. We ensure you this was an isolated incident. We hope you come back if your travels bring you back to Raleigh so we may have the opportunity to better serve you. We do hope you enjoyed your time here in Raleigh. We have forwarded...

Moncks Corner, South Carolina
Reviewed July 20, 2016

This is the second time that we have stayed here. They are so nice to always give us a room at the end of the hall where it's nice and quiet for the night. Most important to me, it's very clean and close to downtown Raleigh and located right next to Crabtree Mall!

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Helpful?
Thank Alice H
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for your review and for staying with us! We are so happy that you find our property convenient and that we were able to provide you with a quiet room for your stay. We look forward to serving you again in the future.

Atlanta, Georgia
Reviewed July 1, 2016

At check-in I found that both rooms were for king beds-not what I reserved-and I had the record to prove it despite being told "That's what was reserved". But one room was promptly changed to one with two beds. Despite the remarks, the young fellow behind the desk was pleasant and efficient. Asked for a casual dining venue, he suggested...

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Helpful?
1Thank roneill000
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for your valued thoughts regarding your stay with us. We will use them to continue doing well and improve also. We are thrilled that you found our beds comfortable and enjoyed the breakfast and wi-fi. We hope to see you again.

Raleigh, United States
Reviewed June 26, 2016

Left my Aldo slippers on checking out; only to be told barely four(4) hours later that there is no record from their housekeeping. Just wondering - do items left behind in a Marriott brand hotel have wings? Definitely not a way to deliver service!

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Helpful?
1Thank Amaechi N
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for staying with us and taking the time to complete a review. We take lost and found items seriously and work to retrieve items left behind for our guests and arrange to have them returned. The room was checked and nothing was found in your case. We hope you are able to locate your missing slippers.

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113 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Raleigh Crabtree Valley

Address: 2201 Summit Park Ln, Raleigh, NC 27612-4654
Location: United States > North Carolina > Raleigh
Price Range: $94 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Raleigh Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Fairfield Inn Raleigh Crabtree Hotel Raleigh
Fairfield Raleigh
Raleigh Fairfield Inn
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Raleigh Crabtree Valley staff and other travelers.
1 question
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Grand Blanc, Michigan, United States
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Raleigh Crabtree Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room that doesn't face the road.”
 of 5 bubbles Carmaw, Jun 8, 2016 | Read review
“Rms 101, 201, 301 etc-private corner and stair access which is quiet!”
 of 5 bubbles 409wayneb, Feb 22, 2016 | Read review
“Even number rooms were quiet while odd were near the interstate,would request a even number next time.”
 of 5 bubbles tommR9185SL, May 26, 2015 | Read review
“Stay away from odd number rooms!”
 of 5 bubbles MoovinOn, May 18, 2015 | Read review
“I don't think that there would be any problems in any room...however the hotel is dog friendly. Unless you bring your dog....ask for a room that has not recently had one in it.”
 of 5 bubbles R665NPjoannel, Apr 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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