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Fairfield Inn & Suites Raleigh Crabtree Valley

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Fairfield Inn & Suites Raleigh Crabtree Valley
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63 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Moncks Corner, South Carolina
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the second time that we have stayed here. They are so nice to always give us a room at the end of the hall where it's nice and quiet for the night. Most important to me, it's very clean and close to downtown Raleigh and located right next to Crabtree Mall!

Helpful?
Thank Alice H
Atlanta, Georgia
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

At check-in I found that both rooms were for king beds-not what I reserved-and I had the record to prove it despite being told "That's what was reserved". But one room was promptly changed to one with two beds. Despite the remarks, the young fellow behind the desk was pleasant and efficient. Asked for a casual dining venue, he suggested... More 

Helpful?
Thank roneill000
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for your valued thoughts regarding your stay with us. We will use them to continue doing well and improve also. We are thrilled that you found our beds comfortable and enjoyed the breakfast and wi-fi. We hope to see you again. More 

Raleigh, United States
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Left my Aldo slippers on checking out; only to be told barely four(4) hours later that there is no record from their housekeeping. Just wondering - do items left behind in a Marriott brand hotel have wings? Definitely not a way to deliver service!

Helpful?
1 Thank Amaechi N
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for staying with us and taking the time to complete a review. We take lost and found items seriously and work to retrieve items left behind for our guests and arrange to have them returned. The room was checked and nothing was found in your case. We hope you are able to locate your missing slippers. More 

Orange, Virginia
Level Contributor
367 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed June 15, 2016

Typical older Fairfield with dark halls. Room was okay and the bed was a great one. Had a nice quiet evening which is always good. Staff was very friendly and room was clean. Price a bit high for not such great quality.

Helpful?
Thank 414Bookworm
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for your review. We appreciate the compliments to our staff, room, and bed. We are happy you slept well. We will use your feedback to improve. We hope you return when your travels bring you back to Raleigh. More 

Lakeland, Florida
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed June 8, 2016

This hotel has a friendly and helpful staff. The room is a bit dated but it was clean and comfortable. Beautiful quiet location. Breakfast consists of cereal, fruit, yogurt, eggs, sausage, coffee and juices. A waffle iron is also available. They have a pool but I do not know if it is heated.

Helpful?
Thank Carmaw
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

We appreciate you taking the time to review us. We were recently renovated and are sorry you found the look of our new decor dated. We hope you enjoyed your time here and enjoyed your breakfast as well. Our pool is not heated, but is still enjoyed by many to cool off on hot and humid days. Thank you for... More 

Columbia, South Carolina
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 11, 2016

Stayed here for one night. The young check in staff were very nice. The first room they put me in had the adjoining door, which I hate due to the noise level it could create next door. Went downstairs, and they had no problem switching me to a room without the adjoining door. This Fairfield isn't like other Fairfields that... More 

Helpful?
Thank Singleton80
zva317, General Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for your review and compliments to our staff. We appreciate the feedback which we will use to improve. You are correct that this is a safe area where we are located, they patrol everywhere around here to keep it safe. We hope you enjoyed your time in Raleigh and were able to enjoy the nearby restaurants. We hope... More 

Washington, DC
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 8, 2016

Spent one night on a business trip to the area. Quick check in with a room on the second floor. The room had two queen beds, a good sized flat screen, and a desk/chair. All of the furniture was in good shape, and everything was clean. The only detraction was a heavy disinfectant smell that the ac did little to... More 

Helpful?
Thank Medve99
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for the compliments on the cleanliness and comfort of our rooms. We hope you enjoyed your time here in Raleigh and hope we have the opportunity to better serve you when you return to the Triangle. More 

Amsterdam, New York
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 24, 2016 via mobile

Stayed for a few days in April. Presented as a clean accommodating place. Rooms were plain, amenities were not abundant. Second day the soap wasn't replaced nor was the shampoo and conditioner. No biggie since we had our own but noticeable. Breakfast was average and getting there sooner than later is the rule. Not much left by 9am...on a weekend.... More 

Helpful?
Thank Vito C
zva317, General Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

We appreciate you taking the time to write a review for our property. We will look into this to ensure it was an isolated issue and ensure it is handled. We hope to better serve you next time you are in the Raleigh area. Thank you also for the compliments on our clean accommodating hotel room. More 

Carmel, Indiana
Level Contributor
130 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 2, 2016

This Fairfield is well-situated, convenient to Crabtree Valley mall and major highways. Our rooms was clean and comfortable. Beds are quite firm. (Funny: I saw a review that said the pillow were too flat, and I felt the opposite was true. I thought they were too fat.) The staff was very helpful and friendly. I will definitely stay again when... More 

Helpful?
Thank Lisa M
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 25, 2016 via mobile

While I realize you get what you pay for, I found a mixed experience here. While the staff and the included breakfast were the high points, the maddening band barely serviceable wifi was a bummer. It also did not help that the water was turned off for two hours on my departure day. The facility is kept nice and clean... More 

Helpful?
Thank Bob C
zva317, Manager at Fairfield Inn & Suites Raleigh Crabtree Valley, responded to this review

Thank you for taking the time to let us know of your experience at our hotel. We appreciate your compliments to our staff and breakfast. We will use the feedback of the internet to improve. On your day of check-out we did anticipate a repair being performed, but it did not take place; the water was not turned off. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (8)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Raleigh Crabtree Valley

Address: 2201 Summit Park Lane, Raleigh, NC 27612
Location: United States > North Carolina > Raleigh
Price Range: $93 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Raleigh Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Fairfield Inn Raleigh Crabtree Hotel Raleigh
Fairfield Raleigh
Raleigh Fairfield Inn
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