Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
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About
#5 of 98 hotels in Raleigh
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.6
Travelers' Choice
GreenLeaders Bronze level
The Hampton Inn & Suites Raleigh/Cary I-40 (PNC Arena) hotel is located two miles from the Raleigh PNC Arena and just minutes from the North Carolina State Fairgrounds, North Carolina State University, the WakeMed Soccer Park and the Raleigh/Durham International Airport. Restaurants and shopping are also located near the hotel at the Cary Towne Center.
All rooms of the Hampton Inn & Suites hotel include a coffeemaker and TV with cable. Complimentary WiFi is available in all guest rooms, meeting rooms and public areas of our hotel in Raleigh, North Carolina. The luxurious whirlpool suites of the Hampton Inn feature fully-furnished kitchens, separate living and sleeping areas, 2-line phones, data ports, video cassette and CD players, king whirlpool baths and matching bathrobes.
Guests visiting our Raleigh, North Carolina hotel will enjoy our complimentary hot and fresh breakfast, outdoor pool, exercise room and garden patio with gas grills.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Conference facilities
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
Contact
111 Hampton Woods Lane, Raleigh, NC 27607
Getting there
Rental CarsSee rental cars from $31/day
1210Reviews14Q+A91Room tips
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Hampton Inns are consistently good value. And this one holds the reputation. Great for a quick stay for decent price. Good beds, pillows and linens. Decent showers (and tall shower head) - but all hotels have low flow heads. Decent breakfast to tie you over until lunch. Decent workout facilities too. Nice friendly staff.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We found the hotel to be very neat and clean, from the pool area, to the public areas, to the room. The complementary breakfast was very good. Omelets, sausage, waffles, pancakes, cereal, fruit, baked goods, etc. It was fairly quiet. No noise could be heard from hallways or other guest rooms, save when someone was walking directly past our door, which is to be expected. We did hear an occasional faint train whistle, but nothing that would disturb sleep. Beds were comfortable. Water pressure was excellent. One tip- leave the bathroom door open while you shower to avoid fogging up the mirror and overheating, as there is no fan in the bathroom. We brought our small dog with us and there is a very nice area to walk and play out front, with benches and trash cans for waste disposal. We saw other dogs but never once heard any barking. Overall, great stay. Highly recommend.…
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mark Mahaney, General Manager at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Responded Jun 17, 2021
Thank you so much for taking the time to rate us and write a review of our property! We are very grateful and happy to hear that you had a great stay. Please come back to see us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My room was a two room suite that was amazing. Clean, spacious and the bed was excellent. I had an issue with my room key/digital key which the team went out of their way to correct. Its the service and the attention to the issues that make the difference for me. how to turn a negative to a positive and they both did!
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Review collected in partnership with Hampton
Date of stay: January 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Convenient location off of highway. The man checking me in was very nice, the lady checking in my parents wasn’t as friendly. The 2nd main entrance (to the right of the lobby) was a little confusing at first, but then came to like the fact we didn’t have to go through the lobby all the time, but that door seemed to become the smokers door to come smoke outside so it was quite stinky. The rooms are spacious. Enjoyed having a couch in my room with the king bed. Plenty of places to put your belongings. Mini fridge in room and a small microwave. I liked the size of the bathroom and the large counter space. The mirror looks like it hasn’t been cleaned in quite a while which was gross, but otherwise the room was clean. The water in the sink and shower was somehow scalding hot a lot of the time. My room was very quiet and I was even right next to the elevators. Free breakfast in the morning (standard hotel breakfast) as well as free parking which is always appreciated. …
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent 2 nights here. We had a king one bedroom suite. It was enormous and so comfortable. The bathroom had 2 sinks and plenty of room to spread out things on the counter. Our bed was so comfortable, like sleeping on a cloud. We had a full size refrigerator which was very nice. There was also a 2 burner stove, microwave and dishwasher for extended stays. There were 2 large t.v.s and a sleeper sofa, foot rest and nice comfy chair as well as a desk and chair. The staff was very friendly. Whenever we come to visit our grandson at N.C. State this is definitely where we will stay.
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Parking is right outside and there's plenty of it. It's easy on/easy off from the major roads....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jennifer Martin, Sales at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Responded Jan 9, 2023
Thank you so much for taking the time to provide this feedback. This is very helpful for us. We really strive to provide excellent customer service & an ideal experience for guests. We are delighted that you enjoyed your time here & hope you will come back & see us in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is incompetent and the room was not cleaned for several days. The front desk clerk had issues with me reporting my concerns. She has no concept of customer service. She tried to make me feel bad for voicing my displeasure. She told me she was the assistant manager and that was a falsehood. She completely misrepresented herself.
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jennifer Martin, Sales at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Responded Nov 29, 2022
Hello Mr. George - I am genuinely so sorry to hear of your experience here at the hotel. We really strive to provide excellent customer service & a great experience for our guests. We did not succeed with you & for that I am truly sorry. The experience & service you received are not our standard. It seems like a very large oversight on behalf of our team & it negatively impacted your stay. I have let the hotel's general manager know about these issues. He will be in touch in the next few days.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really comfortable, extremely quiet, large room, excellent amenities in the room including a frog and storage for snacks, etc. Easy on/off the interstate and main roads. Easy parking. Clean, safe. Very friendly staff. The breakfast was excellent with lots of hot options. The fruit salad was iffy, otherwise everything was top notch. Plenty of option for my friend who can't have gluten. My one complaint is there is a shortage of useful luggage carriers :(. Most were these weird tubular things with a huge hole in the middle which meant unless you had a massive suitcase they were useless :(. Please at least weld some additional tubes in to let it hold smaller items!!!!
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jennifer Martin, Sales at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Responded Nov 25, 2022
Thank you so much for taking the time to leave this wonderful feedback. We really strive to deliver excellent customer service & a great experience for all guests. We are absolutely delighted that you enjoyed your time here at the Hampton Inn. We can't wait to see you again in the future. I will make sure that the comments about the lack of useable luggage carts is based along to management & our operations team. Thank you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a suite with a full kitchen. The room was clean and spacious, the bathroom was especially clean. Location was perfect - about a 10 or 15 minute drive to the Raleigh restaurants & attractions we wanted to see. Easy and close access to the interstate for our trip to a Duke basketball game and the NC Zoo. We’ve been staying at Hamptons recently because the complimentary breakfast is really nice. It was a great stay and perfect location for us.
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jennifer Martin, Sales at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Responded Nov 23, 2022
Thank you so much for taking the time to leave this wonderful feedback. We really strive to deliver excellent customer service & a great experience for all guests. We are absolutely delighted that you enjoyed your time here at the Hampton Inn. We can't wait to see you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved my stay here while attending a conference. My room (King Suite) was large, comfy and had everything I needed. The location was perfect and I was able to avoid rush hour traffic on the interstate when commuting back and forth to my meetings and conference. It is 10 minutes from Cary and 13 minutes from Raleigh so perfectly located close to great shopping and restaurants. Staff was very friendly. Devon was super to work with and made the reservation process a breeze. I will stay here again.
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Review collected in partnership with Hampton
Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jennifer Martin, Sales at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Responded Nov 17, 2022
Thank you so much for taking the time to leave this wonderful feedback. We really strive to deliver excellent customer service & a great experience for all guests. We are absolutely delighted that you enjoyed your time here at the Hampton Inn. We can't wait to see you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for one night with family while we attended the Roger Waters concert. This is an older property but it has been nicely maintained. I stayed in a King Suite. Some things I enjoyed about the King Suite were the nice amount of space. Two TVs with a door separating the rooms. The bathroom was incredibly large. Unfortunately the shower itself reminded me of a fiberglass shower in a modular home. Also the bathroom could really use a fan. The refrigerator made some noise during the night but the kitchen was nicely appointed. Another thing was I really liked the cable tv choices and the tv set itself was nice. One of the strangest things about the hotel is the location of the elevator. You have to walk down a hallway. Also there are only two elevators and no service elevator. For a hotel of this size they could really use a service elevator. I didn't use the exercise room or pool. The staff were friendly and the good things outweighed the bad things. We were going to an event at the PNC Arena nearby so that was another factor in staying at this hotel. The breakfast was average-normal for a free breakfast.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: If you stay on the pull out couch in the king room bring a comforter or extra padding. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jennifer Martin, Sales at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Responded Nov 7, 2022
Thank you so much for taking the time to provide this feedback & such a thorough review of you. We really strive to provide excellent customer service & accommodations for guest. We are so delighted that you enjoyed your experience here. Please come back & see us the next time you need a place to stay in Raleigh.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$134 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites raleigh/cary rbc hotel raleigh, hampton inn and suites raleigh/cary rbc center, hampton inn hotel raleigh, hampton inn raleigh, raleigh hampton inn
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
124
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Claim Your ListingHAMPTON INN & SUITES RALEIGH/CARY-I-40 (PNC ARENA) - Updated 2023 Prices & Hotel Reviews (NC)
Frequently Asked Questions about Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)
Which popular attractions are close to Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Nearby attractions include Cipher Escape (4.8 miles), Fred G. Bond Metro Park (4.1 miles), and Pullen Park (4.9 miles).
What are some of the property amenities at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Conveniently located restaurants include Goodberry's Frozen Custard, Herons, and Neomonde Mediterranean Raleigh.
Are there opportunities to exercise at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena) have an airport shuttle?
Yes, Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena) offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena)?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Raleigh/Cary-I-40 (PNC Arena) offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.