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Raleigh Marriott City Center

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#14 of 84 Hotels in Raleigh
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Raleigh Marriott City Center
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705 Reviews from our TripAdvisor Community

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There are newer reviews for Raleigh Marriott City Center
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Showing 694: English reviews
Citra, Florida
Reviewed January 25, 2015

The rooms at this hotel are very small, no fridge or microwave. The restaraunt has new ownership, no longer italian and the food is not healthy at all. All is pleasant to the eye but will not stay again. There is absolutely nothing in Raliegh. Parking is covered but twelve dollars a night And a good walk up escalators to...

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Helpful?
Thank boltsrule
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your posting to Tripadvisor. We appreciate all feedback- both positive and negative. Please accept our team's apologies due to not meeting your expectations. Best Regards, Bill Hofmann General Manager Raleigh Marriott City Center

Reviewed January 22, 2015

I messed up my reservation and was checking in a day earlier than I had reserved. The hotel had no rooms and couldn't find one anywhere. The desk clerk came to my rescue and provided a room somehow! She was amazing.

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Thank Jennifer B
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for the great review! We take great pride in our team and their service delivery! Best Regards, Bill Hofmann General Manager Raleigh Marriott City Center

Virginia
Reviewed January 21, 2015 via mobile

I stayed 2 nights at the Raleigh Marriott City Center, out of a choice of few major hotels. It was a good choice. There were a few issues- bad smell in one room; immediately transferred to another where toilet ran nonstop. But the issues were resolved quickly with an emphasis on customer satisfaction. The hot tub and pool were very...

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Thank kwolfsheimer
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thansk for both your contribution and your business! We appreciate both! Regards Bill Hofmann General Manager Raleigh Marriott City Center

Reviewed January 18, 2015 via mobile

This is the best place to stay in Raleigh if you are using the convention center. It was so nice to park my car and walk to the convention each day. No getting into a cold car in January. Staff was helpful, rooms were clean, an the hotel bar was excellent. A+ all around.

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1Thank Willeyboy
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks so much for the awesome review! Bill Hofmann General Manager Raleigh Marriott City Center

Nassau, New Providence Island
Reviewed January 15, 2015

We went for a trade show in the Raleigh Convention Center and the Marriott City Center Hotel was the perfect place to stay. You can get to the convention center through the hotel without ever having to go outside which came in handy as it was 20 degrees during our visit. The staff were all very friendly, helpful, and appeared...

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Thank Rlmarine
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your posting. We appreciate your contribution and business! Best Regards, Bill Hofmann General Manager Raleigh Marriott City Center

Wilmington, North Carolina
Reviewed January 11, 2015 via mobile

Hotel is a nice full service option when traveling to Raleigh with work. It's nice to have a hotel of this caliber which offers the State employee rate. Parking can be a bit of a hassle, but is to be expected with downtown hotels. Staff is always nice and friendly. Workout facility on site is nice and concierge lounge is...

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1Thank GuyfromILMNC
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your great review. Unfortunately, the state government rate will not always be available. Your best bet is to check early and often ahead of your travel needs. Best Regards, Bill Hofmann General Manager Raleigh Marriott City Center

Raleigh, North Carolina
Reviewed January 7, 2015

Recently stayed at this property for one night. I enjoy the Marriott brand and would say that I often choose Marriott, but not always. This property is a nice one in a good spot downtown. plenty of bars and dining within a couple minutes walk. Right next to the convention center if you are here for an event. The property...

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1Thank MJ525
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your great review of the Raleigh Marriott City Center. We appreciate your feedback! Bill Hofmann General Manager Raleigh Marriott City Center

Virginia Beach, Virginia
Reviewed January 3, 2015 via mobile

I booked the hotel online and the rate that it gave me was $65.00. Being such a great rate I checked and re-checked to make sure I wasn't missing anything. Well when I checked in they said I selected the state government rate vice the federal government rate and charged me $98. I didn't argue it because maybe I did....

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2Thank nick32083
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your feedback! Effective January 15, 2015 if guests join Marriott Rewards and book directly with Marriott.com internet is complimentary. Always look at your confirmation emails! Please be careful when booking government rates. Guests are available for either State or Federal government rates when traveling on official business. Due to ineligible guests trying to receive these benefits hotes-including the...

Miami, Florida
Reviewed January 3, 2015

If you are visiting downtown, this is the place to stay. Prime location in downtown Durham, NC, just minutes from Duke University, Research Triangle Park, The hotel is connected to the Durham Convention Center, next door to the Carolina Theatre, and one block away from Durham Performing Arts Center. Great service, quiet, clean, comfortable with a Starbucks within the property...

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Thank Gables333
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for posting but you visited the Durham Marriott as opposed to the Raleigh Marriott. Our hotel is not close to the attractions you have described! Bill Hofmann

Fayetteville, North Carolina
Reviewed January 2, 2015

Sadly I was one of the many of people con-ed into purchasing VIP tickets for your NYE event; under the false pretense that I would be provided with VIP service. Here is a time line of my night around 10:15pm I accompanied by my girl friend arrived at your event after driving an hour from Fayetteville, NC and having to...

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Helpful?
2Thank Anthony J
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thank you for your feedback regarding Velvet Entertainment's NYE event. I apologize that you were dissatisfied. As you can tell by our Trip Advisor presence we take our hotel's reputation very seriously. The hotel contracted with this event organizer and was not the promoter or the entity that your transaction was with. This facility delivered the contracted services to the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Marriott City Center
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Raleigh Marriott City Center

Address: 500 Fayetteville Street, Raleigh, NC 27601
Location: United States > North Carolina > Raleigh
Price Range: $188 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Raleigh Marriott City Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Raleigh Marriott City Hotel Raleigh
Hotel Style:
#24 Business Hotel in Raleigh
#27 Family Hotel in Raleigh
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Questions & Answers

Here's what travelers have asked, with answers from Raleigh Marriott City Center staff and other travelers.
4 questions
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Questions? Get answers from Raleigh Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Really good restaurants in the area Check out Gravy for Italian and Sitti for Lebanese food.”
 of 5 bubbles larrysQ4399OW, 1 week ago | Read review
“Close to Duke Energy Performing Arts Center, Restaurants, and Museums”
 of 5 bubbles missyb678, 4 weeks ago | Read review
“we stayed on 17th (top) floor where the suites are located. View is good.”
 of 5 bubbles GaGirl96, Jan 28, 2017 | Read review
“Never near the elevator!”
 of 5 bubbles LandofHopesandDreams, Jan 26, 2017 | Read review
“They have concerts on the plaza out front frequently. Ask to stay on the other side of the hotel and it will be fine.”
 of 5 bubbles G7172UYmichaelb, Dec 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question