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Raleigh Marriott City Center

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#16 of 83 Hotels in Raleigh
Certificate of Excellence
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Raleigh Marriott City Center
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641 Reviews from our TripAdvisor Community

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Showing 632: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW

For a recent trade show/competition I booked my room through the competition organization. When I arrived to check in, I was told that due to "overflow" I was being put in a hospitality suite and the only bed in the room was a fold-out couch bed. I have stayed at lesser hotels and at the very least had water in... More 

Helpful?
Thank Chris M
Raeford, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed overnight to attend an event in Raleigh. Felt welcome as soon as I walked in the door. Room was great with one exception. There was a yellow stain on the carpet in front of television. As we left to attend our event, we informed housekeeping and when we returned you could never tell it was a spot there. Everyone... More 

Helpful?
Thank CYB71
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would expect a Marriott Hotel to be first class and this one lived up to expectations. Staff were especially friendly and helpful. Rooms well appointed as expected. Conveniently located in downtown Raleigh. We were here for a family event and had a great time.

Helpful?
1 Thank Steve A
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My friends and I met up in Durham and decided to stay at this hotel because it seems nice from the reviews and photos. We had two complaints within the hour. Apparently, at night it is "quiet time". Why would I want to stay here? They had no microwaves or fridge and their bar closes at 11 pm. This is... More 

Helpful?
Thank Allen H
Management response:

Thank you for your review, Allen H. We take pride in providing a great place for our guests to stay whether the trip is for business or pleasure. We do maintain "quiet hours" on the guest room floors between 11pm and 6am to ensure that those who are looking for a peaceful night's rest get one. However, we have an... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

I was here for a conference when I woke up in the morning to find either a Tick or a Bedbug biting me on my leg. I was very professional and descrete about how I addressed it with the hotel. I was told by the staff the manager would give me a call. I have not heard a word.

Helpful?
Thank Robert T
Management response:

I’d like to thank you for your review and your business. We do thorough inspections when we clean our rooms. At the same time, we take these matters very seriously. We had this room professionally inspected and nothing was found. I hope we have the opportunity to host you again whenever your travels bring you back to Raleigh! Sincerely, Sean... More 

New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay at the Marriott City Center in Downtown Raleigh, NC. We had a very late check in at 10pm and left early the next morning. Although I was not able to explore the hotel or use the hotel amenities, the staff at City Center left a positive impression on me and made my experience wonderful. From... More 

Helpful?
Thank grwill1228
Management response:

Dear grwill1228, Thank you very much for taking the time to leave your raving review! We are very proud of both our property and our staff. I am sharing this feedback with our team to praise them for hosting with excellence! I am sad, too, that you weren't able to spend more time with us. I look forward to your... More 

Wilmington, North Carolina
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in room 1703 on the top floor. Room was clean and well appointed. Bed was extremely comfortable with nice lofty pillows. Slept well! Shower was roomy. Concierge lounge on 16th floor clean with nice hot breakfast for elite members (or pay ). Only negative was that there was minimal water in toilet. Did not affect flushing. Have to... More 

Helpful?
Thank Paula H
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed here numerous times and each time is amazing. As a MR Gold member I have the "luxury" of spending many nights away from home. However, this property has mad me feel most at home hence why I stay here at least 10-15 times per year. For instance today I screwed up and booked the state rate without... More 

Helpful?
Thank Karim N
Hampstead, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Was there overnight for a concert. Beautiful lobby, quick check in process, attentive valets, plenty of elevators to accommodate guests coming and going. Great bar with such a talented singer/guitar player. Well-appointed room and bathroom. Only thing missing was a fridge, but we managed with ice, conveniently available across the hall. Pleasant and professional staff at all stations.

Helpful?
Thank nljonespersonal
Mount Airy, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 22, 2016

Loved the location; convenient to restaurants, bars, etc. Our room, a handicapped accessible one, was great...very clean and attractive. Parking was only the only negative; if you don't choose valet($30) then parking is in connected public parking lot($12 for overnight). This was not too bad, however, just a bit inconvenient. I would definitely stay here again, and plan to do... More 

Helpful?
Thank Faith A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Marriott City Center
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Raleigh Marriott City Center

Address: 500 Fayetteville St, Raleigh, NC 27601-2118
Location: United States > North Carolina > Raleigh
Price Range: $190 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Raleigh Marriott City Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Raleigh Marriott City Hotel Raleigh
Hotel Style:
#24 Business Hotel in Raleigh
#27 Family Hotel in Raleigh
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