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Renaissance Raleigh North Hills Hotel

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4100 Main At North Hills St, Raleigh, NC 27609-5754
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (148)
Room & Suite (47)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Raleigh North Hills Hotel
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 92 hotels in Raleigh
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Discover modern luxury among Raleigh North Hills hotels at the renovated Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 10,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, 41Hundred Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including cardio and weight rooms and fitness classes.
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Room & Suite (47)47
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Electric vehicle charging station
Valet parking
Wifi
Paid wifi
Fitness classes
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Sofa
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Hotel links
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628Reviews11Q+A100Room tips
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Popular mentions
Keep T wrote a review Oct 2020
Whiteville, North Carolina4 contributions
My wife and I were driving to Raleigh for my medical procedure the following day. We checked in on 10/22/20 only to be some what cold shouldered front desk clerks. Once we got to our room we always check for bedbugs, we found alive bed bugs. We took a video to the front desk and they acted like we were beneath them only to get a scoff. I will do my best to spread the word because of the way we were treated
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Date of stay: October 2020Trip type: Traveled with family
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Response from Concord Hospitality, General Manager at Renaissance Raleigh North Hills Hotel
Responded Oct 24, 2020
Dear 848keept, Thank you for your review. We apologize that your stay with us was not a satisfying one. Your feedback is important to us. We take any issues of pests extremely seriously and performed a thorough inspection upon receiving your feedback. The results were negative, but we did take extra precautions to ensure the room does not contain pests of any kind. Additionally, the hotel contracts a third-party vendor for preventative pest control monthly, as well as has random inspections provided by the Health Department on a semi-annual basis, to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Melissa Chunn General Manager
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2Jax wrote a review Oct 2020
Jacksonville, Florida144 contributions174 helpful votes
We stayed at this hotel for one night in the middle of a lengthy trip. It is during the Covid-19 pandemic, so things were a little different than usual I assume. Nonetheless, I felt they did a good job with social distancing and keeping the area clean. There were hand sanitizers properly placed over the property. While it was just an overnight stay, we were not disappointed. The property is located I the center of the North Hills Mall area. There were plenty of shops and restaurants in easy walking distance. In fact, after we dropped off our bags, we went for a nice walk and dined close by. The room was nice and quiet and gave us plenty of space. The bathroom was nice as well. For some reason, when the designed the hotel, they did not give king size rooms balconies. That would have been a nice touch. Overall, it is a nice place to stay in the Raleigh area.
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Date of stay: September 2020
Value
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Service
1 Helpful vote
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Response from Concord Hospitality, General Manager at Renaissance Raleigh North Hills Hotel
Responded Oct 13, 2020
Dear 2Jax, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing our safety measures, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Melissa Chunn General Manager
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Eagleyes737 wrote a review Oct 2020
Raleigh, NC169 contributions28 helpful votes
I'll take half of the blame for my experience but not all. I am of a "certain age" living not far from the hotel. I wanted to have a luxury night to myself. A staycation of sorts. Check in was fine. This is where I take 50% of the blame. My room view was that of the traffic zooming down the highway. I am also a member of Marriott Bonvoy so sorta thought I would just get a decent view. I have stayed here before and also given a free stay as an event donation. When I stayed here there were some nice little perks in the room i.e. mini bottle of wine, cheese and fruit....there was not even a bottle of water in the room this time. Perhaps it was a package last time? I will say the room was clean. The best part was the 12:00 noon(later)checkout.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Ask for a room with a front view where you can see the shops unless you'd rather hear the...
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Response from Concord Hospitality, General Manager at Renaissance Raleigh North Hills Hotel
Responded Oct 11, 2020
Dear Eagleyes737, Welcome back. Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to have the opportunity to impress you in the future. Sincerely, Melissa Chunn General Manager
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Giacobbie R wrote a review Oct 2020
Clayton, North Carolina684 contributions45 helpful votes
+1
This is the first time I’ve ever done a staycation. My wife decided that since we wouldn’t be together for our anniversary next month, we would try this. Check in was cool. The front desk manager was very polite, professional & welcoming. Our room was on one of the top floors with a really nice view. There was a bit of a letdown for my wife who thinks that the room wasn’t throughly cleaned because she found a bottle top on the bathroom counter. And their was some kind of stain on one of the towels. Also, we didn’t understand why our room wasn’t cleaned after we went out for the day(it wasn’t until we got home that we realized they don’t clean rooms until after guests checkout as part of Covid protocols). Aside from the minor detail lapses it was a pleasant stay. We will return.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Concord Hospitality, General Manager at Renaissance Raleigh North Hills Hotel
Responded Oct 2, 2020
Dear GiacobbieR, Thank you for choosing our hotel for your staycation, and for taking the time to write a review. We are so glad to hear that you enjoyed our pretty views, as well as our service. Our hotel aims to provide a great experience, and your feedback, including recommendations for improvement, helps us to succeed in this area. We look forward to welcoming you back to our hotel in the future and wish you a happy anniversary. Sincerely, Melissa Chunn General Manager
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George D wrote a review Aug 2020
4 contributions
We had the opportunity to stay at your property last week. I want to commend Sean for his outstanding service. Our plans were somewhat fluid, and Sean was exceptionally helpful and flexible as our plans changed. He was very welcoming and friendly, but of course very professional at the same time. He also reached out to us personally when a wallet was left in her room, instead of waiting for us to contact the hotel.
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Date of stay: August 2020
Location
Service
Sleep Quality
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Response from Concord Hospitality, General Manager at Renaissance Raleigh North Hills Hotel
Responded Aug 27, 2020
Dear 775georged, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with George; he works hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review and we look forward to seeing you again on a return visit. Best, Melissa Chunn General Manager
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PRICE RANGE
$187 - $401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance raleigh north hills hotel raleigh
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
229
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Frequently Asked Questions about Renaissance Raleigh North Hills Hotel
Which popular attractions are close to Renaissance Raleigh North Hills Hotel?
Nearby attractions include Kings Dining & Entertainment (0.3 miles), Quail Ridge Books (0.2 miles), and North Hills (0.1 miles).
What are some of the property amenities at Renaissance Raleigh North Hills Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Raleigh North Hills Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Renaissance Raleigh North Hills Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Renaissance Raleigh North Hills Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Renaissance Raleigh North Hills Hotel?
Conveniently located restaurants include The Cowfish Sushi Burger Bar, Firebirds Wood Fired Grill, and Vivace.
Are there opportunities to exercise at Renaissance Raleigh North Hills Hotel?
Yes, guests have access to a fitness center and fitness classes during their stay.
Are any cleaning services offered at Renaissance Raleigh North Hills Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Raleigh North Hills Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Raleigh North Hills Hotel?
Many travelers enjoy visiting Mordecai Historic Park (3.1 miles), Historic Oakwood (3.2 miles), and Joel Lane Museum House (4.0 miles).
Is Renaissance Raleigh North Hills Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.