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Renaissance Raleigh North Hills Hotel

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#19 of 83 Hotels in Raleigh
Certificate of Excellence
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485 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Atlanta, Georgia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Above average even by Renaissance standards. Service was very good. Clean and comfortable rooms. Nice bar area. Good food. Walking distance to tons of shopping and dining. Parking was plentiful. Will be back.

Helpful?
Thank Aaron J
San Francisco, California
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located about 15-20 mins from RDU. Took Uber to the hotel. Surrounded by shops and restaurants. Very easy process checking in and out. Friendly and welcoming front desk. Definitely would stay here again!

Helpful?
Thank TravelWino76
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear TravelWino76, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Richard Rose General Manager More 

New Bern, North Carolina
Level Contributor
317 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here one night and wish it was longer. If your wife likes shopping everything is in walking distance outside the hotel. Rooms are ultra clean and spacious. Staff are very attentive. The hotel boasts an in-house bar and restaurant and very entertaining.

Helpful?
Thank edodowd
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear edodowd, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Richard Rose General Manager More 

Atlanta, Georgia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hair in the bath room and on my bed sheet. Tattered, frayed sheets. Unkempt housekeeper. Cold breakfast food that should have been hot. I do not recommend this hotel at all. Horrible front desk service. A really bad experience. Do not stay here.

Helpful?
Thank amyd20
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear amyd20, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Raleigh, North Carolina
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for several nights when my AC at my house broke, and was actually sad when it got fixed and I had to leave. The staff was very kind and helpful. The room was extremely nice. We had a great view looking out over North Hills which was absolutely beautiful at sunset. We did room service for several... More 

Helpful?
Thank maddie m
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear maddie m, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we thank you for choosing us. Sincerely, Richard Rose General Manager More 

London, United Kingdom
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is for me the kind of hotel where you stay for business if your office is nearby. The rooms are ok, over air conditioned... But as almost everywhere in the US Breakfast is not at the right level. Not a charming place and nothing really special.

Helpful?
Thank Famille_uk
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Famille_uk, Though you experienced the Renaissance brand consistency and quality, I sincerely regret that we left your family underwhelmed overall. We strive to provide our guest's with a "wow" experience, so I'm sorry we fell short during your stay. We appreciate your feedback as it allows us to monitor our guest offerings. Thank you for staying with us and... More 

Chagrin Falls, Ohio
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 12, 2016 via mobile

Very nice hotel, and pleased to find hotel in new outdoor shopping district. Many restaurants and shopping choices within walking distance. I arrived in the evening and had planned on eating at hotel bar, but was able to have great sushi right across street. Would definitely return to this property if in area again.

Helpful?
Thank mjmorris009
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear mjmorris009, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our hotel and location pleasant. We appreciate your review and recommendation and look forward to your return. Best, Richard Rose General Manager More 

Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 9, 2016

Second time at the hotel for business. The staff are incredibly pleasant and helpful, rooms are everything you would expect from a Marriott chain hotel. The surrounding offers many options for dining and shopping, and the access to the gym just by the hotel was a great advantage.

Helpful?
Thank Nene M
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Nene M, Welcome back! Thank you for sharing your kind review with us and other travelers. I’m glad you enjoy our great location and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Richard Rose General Manager More 

Wilmington, North Carolina
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 7, 2016

I decided to do a quick trip just to get away. It was everything plus some. From the moment I pulled up to the hotel it was wonderful. The parking a little tricky but once it was explained it was so worth it. Everything you might would need was right in walking distance of the hotel.

Helpful?
Thank happycamper49673
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear happycamper49673, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our well designed rooms and fun location. We appreciate your recommendation, but of course the highest form of praise would be your return! Best, Richard Rose General Manager More 

New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 4, 2016

I found the Renaissance Raleigh North Hills to be very comfortable for my weekend stay. I was in town for a wedding and the hotel had everything I needed. The location right in the North Hills shopping area cannot be beat. Everything you could ever need is within walking distance including: shops, coffee, restaurants, Target, and a hair salon. I... More 

Helpful?
Thank BagsNShoesNYC
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear BagsNShoesNYC, Thank you for sharing your review and recommendation. We’re pleased to hear our modern hotel, friendly staff, and fun location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Richard... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Flights
Flights
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main At North Hills St, Raleigh, NC 27609-5754
Location: United States > North Carolina > Raleigh
Price Range: $197 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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