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Renaissance Raleigh North Hills Hotel

#15 of 83 Hotels in Raleigh
Certificate of Excellence
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4100 Main at North Hills Street, Raleigh, NC 27609
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473 Reviews from our TripAdvisor Community

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Showing 469: English reviews
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We were in Raleigh trying to figure out if we were going to relocate for my wife's work. They put us up in the Renaissance for a couple of nights. Hotel was nice but not out standing. The main complaint I had was that during breakfast they brought out moldy bread. The room it back only to bring back stale... More 

Helpful?
Thank Captainchaoz
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Captainchaoz, I'm very sorry for our lapse in service in the restaurant; please forgive us. It was kind of you to note our nice hotel and friendly associates despite being underwhelmed with your stay overall. We appreciate your feedback as it heightens our awareness and allows us to serve our guests better. Thank you for staying with us. Sincerely,... More 

Gainesville
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here in early June. The hotel is very nice but the intermittent noise from wedding celebrants in the hall kept us (and a bride down the hall) awake much of the night. The staff tried hard to control it but there's no way to corral excited twenty somethings who want to shout in the halls... More 

Helpful?
Thank hangini
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear hangini, I offer my heartfelt apologies that inconsiderate wedding guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone with a comfortable stay. Additionally, I appreciate your recommendation regarding the bath mat. Again,... More 

Brooklyn, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As an elite member I have stayed at quite a few Marriott properties both overseas and stateside, unfortunately this was my least favorite Renaissance experience due to lack of customer service, complimentary perks, and less than mediocre house keeping service. The hotel is standard with no wow effect, clean, and comfortable. However housekeeping failed to remove candy wrappers for the... More 

Helpful?
Thank Tasha B
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Tasha B, I'm glad that you found our accommodations clean and comfortable, but I regret that you were underwhelmed with our service. We appreciate all your feedback as it allows us to make adjustments and serve our guests better. Thank you for your attention to reviewing our hotel and we appreciate your loyalty to the Marriott family of hotels.... More 

Cincinnati
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently had the pleasure of staying at this property while in town on business. This hotel is the complete package including the North Hills shopping district just added to the overall wonderful experience. The hotel was comfortable, clean, nicely decorated. I had a spa king room that was spacious and quiet. The Jacuzzi tub was relaxing and just what... More 

Helpful?
Thank DGB65
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear DGB65, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Richard Rose General Manager More 

Waterford, Michigan
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 15, 2016

First the positive. It was clean. Next, we could not sleep due to the contact fan running in the bathroom All Night Long. No way to shut it off. Then there was an incessantly clicking noise that came from behind the panel where there use to be a heater. No way to shut that off. You never hear these irritants... More 

Helpful?
Thank Kate S
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear Kate S, We strive to provide all our guests with an exceptional visit, so I'm very sorry that we left you underwhelmed overall. I regret that noise pollution interrupted your comfort and that you felt ill after eating at a neighboring restaurant connected to the hotel. We appreciate all your comments as they allow us to make adjustments and... More 

Spring Lake
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 9, 2016

I needed a hotel close to the starting line of the race, but yet affordable and with good reviews. To my amazement, this hotel was more than expected. Very clean with courteous and helpful personnel. It is close to shopping, eateries and opportunities just to stretch the legs. The room had beautiful detailing and a small balcony with a great... More 

Helpful?
1 Thank D J
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear D J, We appreciate you taking the time to share your experience with us. We love hearing that your stay for the race was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Richard Rose General Manager More 

Jacksonville, North Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 1, 2016 via mobile

My wife and I stay here very often as its close to our favorite restaurant Ruth Chris and shopping but yesterday we tried getting a room here and it was 300.00 plus as I don't mind spending money on a nice hotel but why when everyone else around you is around $200.00 I have stayed here probably 20 times and... More 

Helpful?
1 Thank srthellcat
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear srthellcat, Thank you for your patronage to our hotel. Our rates are based on availability (occupancy demand and room type), so they can fluctuate. We do our very best to keep our rates competitive and market appropriate. We appreciate your comments and will take them under consideration. Thank you for your loyalty to our brand and we hope to... More 

Warwick, Rhode Island
Level Contributor
162 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

This hotel is in the middle of a shopping area. There's lots in walking distance. The hotel was surprisingly quiet given the activity around it. The food at the hotel was good. The room was large. I liked the tv in the bathroom mirror. The staff was efficient but not that warm.

Helpful?
1 Thank RI02886
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear RI02886, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location and amenities. I have noted your feedback regarding our service. Please visit us again upon your return to the area. Best, Richard Rose General Manager More 

Charleston
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 31, 2016

Not only is this hotel situated in the perfect location (I think they call it mid-town!) the staff is professional and helpful as well. The guest rooms are nicely appointed and the hotel itself very clean. I enjoyed a cocktail in the lounge at a decent price and the bartender was friendly. I would definite return to this hotel when... More 

Helpful?
Thank KCIGM
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear KCIGM, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Richard Rose General Manager More 

NYC
Level Contributor
99 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 24, 2016

Stayed 2 nights on business. Great location, central to Raleigh and Durham. Very high quality decorations and room accommodations. Executive lounge was very functional and convenient, with very good food, drinks and appetizers.

Helpful?
Thank RexKite
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this review

Dear RexKite, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Richard Rose General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Flights
Flights
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Discover modern luxury among Raleigh North Hills hotels at the Renaissance Raleigh North Hills Hotel, mere steps from endless shopping, dining and exciting entertainment. From delightful service, to locally popular, eclectic cuisine by award winning Chef Dean Thompson, to specialty wedding services, whimsical sophistication abounds. This hotel in Raleigh North Hills is sure to please even the most discerning traveler or event planner, with plush comfort in every guest room and suite, and exclusive benefits for guests in Concierge Level rooms. Impeccable event planners will cater to your every whim in more than 8,000 square feet of function space, whether it be for your Raleigh wedding, meeting, reunion or special event. When dining at our Raleigh North Hills hotel, Flights Restaurant & Lounge is not to be missed, featuring southern fusion and more. Guests also enjoy the services and facilities of the full fitness center just next door, including swimming pool, cardio and weight rooms and fitness classes. ... more   less 

Additional Information about Renaissance Raleigh North Hills Hotel

Address: 4100 Main at North Hills Street, Raleigh, NC 27609
Location: United States > North Carolina > Raleigh
Price Range: $188 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Raleigh North Hills Hotel 3.5*
Number of rooms: 229
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Also Known As:
Renaissance Raleigh North Hills Hotel Raleigh
Hotel Style:
#5 Romantic Hotel in Raleigh
#6 Business Hotel in Raleigh
#8 Family Hotel in Raleigh
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