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Renaissance Raleigh North Hills

#12 of 84 Hotels in Raleigh
Certificate of Excellence
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4100 Main at North Hills Street, Raleigh, NC 27609
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1 room 1 adult
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443 Reviews from our TripAdvisor Community

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Tampa, Florida
Level Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here for two nights for a meeting. This hotel is very nice. The rooms were spacious and comfy and the meeting rooms were nice. What was especially awesome was the banquet food. Our group kept raving over the buffet lunch which included ahi tuna, seafood soup, and the most amazing spare ribs with red wine demi glaze.... More 

Helpful?
Thank wellsdp
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear wellsdp, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations, comfortable meeting facilities and delicious food. On behalf of our entire team, I thank you for your kind... More 

Dade City, Florida
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is new, clean and the staff is exceptional. From the desk and the online check in to the very gracious meeting room hospitality staff everyone I have encountered has been so pleasant and friendly. Hotel is in a great location for walking to shopping and dining.

Helpful?
Thank jmignone
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear jmignone, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Richard Rose General Manager More 

Bronxville, New York
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were nicely appointed and the fit and finish of the hotel was more upscale than most of the Renaissance properties. My chief compliant was the lack of snacks, healthy salads, and other food options in the pantry. The items available were very limited and there were no fresh salads. When I attempted to order room service later in... More 

Helpful?
Thank Carl W
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Carl W, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. I have noted your feedback regarding evening food options. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for... More 

Minneapolis, Minnesota
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 4, 2016

The best think about this hotel is the great location. Lots of shopping and restaurants to pick from....even a gym and a spa. Lots of places to walk to and explore. The lobby is nicely decorated and the sleeping rooms are updated and clean. Only issue with the layout of the room is the placement of the full length mirror... More 

Helpful?
Thank MNtripmaven
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear MNtripmaven, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our great location, modern design and amenities. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.... More 

Myrtle Beach, Sc
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 3, 2016

In retirement, it's easier to appreciate the small things that create a WOW. This hotel has a superb staff, valet service, front desk, restaurant service are "Simply the Best". First time having only a shower, but a great one, gotta have one of those heads! The TV in the mirror, unique. All the amenities are appreciated. The duvet setup is... More 

Helpful?
Thank Phil R
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Phil R, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our modern rooms and ample amenities, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Richard Rose General... More 

Adamsville, Alabama
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 21, 2015

My wife and I are loyal Marriott Gold Members, as we stay at a Marriott more than we stay in our home, mainly due to my job which takes me around the Country for depositions. Choosing Marriott over price is our way of finding a hotel to stay at... for the most part we have been extremely pleased. For the... More 

Helpful?
Thank Lemar S
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Lemar S, It was a pleasure speaking with you today. Again, I'm sorry that you did not find our associates helpful with your initial inquiry. Our hotel sincerely values our Marriott Rewards Members. Due to only being equipped with 4 suites, we are not able to "gift" them out to anticipated arrivals. I regret your disappointment, and hope that... More 

Emerald Isle, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 21, 2015

My wife and I recently stayed at the Renaissance North Hills while in town for some Christmas shopping. We like the location and easy walk to all of the shops in North Hills so we chose to stay here. Upon arrival I handed my vehicle over to the trusty Valet and checked into the hotel. WE had drinks in the... More 

Helpful?
Thank foodlover34
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear foodlover34, I’m so glad you enjoyed our hotel and location. I regret any confusion over valet. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Sincerely, Richard Rose General Manager More 

Dallas, Texas
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 20, 2015

Nice, quiet hotel. Great service - there for business for two weeks. Small refrigerator in room helped during a long stay. Nearby Target to buy groceries, lots of restaurants in the area. Walkable area. The staff is very friendly and helpful. Beds very comfortable.

Helpful?
Thank Gertper
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Gertper, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Richard Rose General Manager More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 16, 2015

have stayed at the renaissance about 5 times over the last 3 years. Always a pleasure to stay here, great personnel, good quality rooms and breakfast. Bit expensive, but worthwhile every dollar. Free parking.

Helpful?
Thank Arnoudhuisman
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear Arnoudhuisman, We are happy to hear from you and value your kind review. It is encouraging to know that your stays have been enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trips! Best, Richard Rose General Manager More 

Virginia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 11, 2015

our 2nd stay at the Renaissance was a good experience. The front desk was helpful, the beds were comfortable and the room was very clean and in good order. This hotel is nicer than any in downtown Raleigh enables us to not travel to Durham or Chapel Hill for accommodations or night life. It would be nice if the hotel... More 

Helpful?
Thank GunknGingy
ConcordHospitality, General Manager at Renaissance Raleigh North Hills, responded to this review

Dear GunkinGingy, Welcome back! Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return... More 

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