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DoubleTree by Hilton Hotel Raleigh - Brownstone - University

1707 Hillsborough St, Raleigh, NC 27605-1640
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Traveler (62)
360
Panoramas (9)
Room & Suite (85)
Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
Welcome to the newly remodeled Doubletree by Hilton Raleigh - Brownstone University. Whether you are visiting for business at North Carolina State University (2 blocks), the Research Triangle Park(8 miles), the new Raleigh Convention Center and Downtown Business District(1.5 miles), or you're here for a leisurely stay to attend an event at the RBC Center, Time Warner Pavilion at Walnut Creek, Progress Energy Center for the Performing Arts, State Fairgrounds, or a visit to one of our three museums in downtown Raleigh (Art, Science, History), we can offer you the best balance of location, convenience, and value. With features like a new, modern spacious lobby, brand new guestrooms for 2012, a new restaurant and bar and all new fitness center by Precor along with an expanded business center,we have everything you need to insure a pleasant and productive stay. Best of all, you can walk to more than 20 different restaurants and nearly 100 shops at Cameron Village(a historic, upscale, outdoor walking mall), ride the train, paddleboats or play on the playground at the all new Pullen Park or take advantage of all the businesses and restaurants on Hillsborough Street across from NC State University's campus-each of these is less than .5 miles from the hotel. Come see why Raleigh was again listed as 'One of the best cities to live and work in' by Forbes Magazine in 2012 and why the all new Doubletree by Hilton Raleigh Brownstone University is the best place to stay to be in the center of it all; and please don't forget that parking and internet are always free!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Non-smoking hotel
24-hour front desk
Free internet
Wifi
Paid internet
Internet
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Room service
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
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Special Offer:Price Match Guarantee
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1,469Reviews6Q+A100Room tips
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Popular mentions
The Double Tree always gives great cookies when you check in, but they deserve cookies as well for the great experience and care they give to customers. I would recommend this hotel highly. Always a job well done.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Responded 2 days ago
Thank you for choosing DoubleTree By Hilton Hotel Raleigh-Brownstone-University for your recent business visit. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for recommending us to future guests! We look forward to hosting you again soon. Bill Winn General Manager
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Hotel's Favorite
We attended a family wedding in the area and selected the Doubletree for it location, We it was a great decision. Every staff member was very helpful and friendly. The hotel is clean, friendly go out of there way staff, has a restaurant and is in a super location making it easy to get around town. For fitness you can use the in house exercise room or go down the block to the YMCA. It just an overall great friendly place to stay and we highly recommend it.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Responded Apr 22, 2019
Thank you for writing such a lovely review about your stay at DoubleTree by Hilton Raleigh-Brownstone-University. We are glad to know our ideal location was perfect for your plans. It is also nice to read about the exceptional service you received from our courteous associates. We also appreciate you highlighting our Fitness Center and for recommending our hotel to future travelers. We value your business and look forward to hosting you again the next time you are in our area. Bill Winn General Manager
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This hotel should have cost 60 or 70 bucks a night. Had a junior sweet with terrible air circulation, room smelled, all furniture was dirty, old food under the sofa, bar is over priced. You could stay at a holiday in and get the same quality and if you pay this much you could get a super nice room probably anywhere else in town.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Responded 4 days ago
Dear DevilKing13, We are sorry we failed to provide you the clean and comfortable room that you deserved. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen again. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you. Bill Winn General Manager
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Hotel is extremely dated and seems unclean at times. Restaurant staff and maintenance were very friendly and helpful. Front desk staff seemed indifferent to me being a guest there. They were not knowledgable about Hilton Honors benefits and often refused services that I was entitled to at my membership tier. Avoid if you can. There are better options out there.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Responded 4 days ago
Dear iamjstorm, Thank you for being a loyal Hilton Honors member. We are sorry for the problems with our service and accommodations. We value your feedback as we are always striving to improve our guest experience. We will review your comments with our front desk and housekeeping associates, and we thank you for your patience. We appreciate your business and we hope you will come back soon so we can show you the hospitality you deserve. Bill Winn General Manager
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This was not a pleasant stay right from check-in. I had to ask the clerk if she could help me, interrupting her texting on her phone. There is no sound proofing noise was coming in from the walls, door & windows. Neither TV worked right, the ice machine on my floor was not working and the bathroom was very small.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Hotel Raleigh - Brownstone - University
Responded 6 days ago
Dear G4754Ymiguelh, Please accept our apologies for the inconvenience you experienced and the less than favorable visit you had while staying with us. Our goal is to ensure every guest feels welcomed and ever need is met by our team. Everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust, and we hope you will give us that chance in the future. Bill Winn General Manager
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PRICE RANGE
$130 - $240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton raleigh brownstone - university hotel raleigh, holiday inn brownstone, holiday inn raleigh, raleigh holiday inn
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
190
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