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Four Points by Sheraton Charlotte - Pineville

Booking.com$99*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Four Points by Sheraton Charlotte - Pineville
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217 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Columbia, South Carolina
Reviewed 6 days ago NEW

This is always my go to hotel when traveling to the Charlotte area. My favorite front desk receptionist is Zoe, she is simply amazing and will do whatever it takes to make sure that you are well accommodated. The recently updated rooms are a great upgrade to the facility.

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Helpful?
Thank YNSIMMONS
Greensboro, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed February 14, 2017

THANK YOU!!! Just wanted Norma and the Housekeeping team to know that we appreciated the outstanding cleaning job ... our room was immaculate! Kiran, Zoey and Bob and Oseris (Front Desk), you are a fantastic team and made our week-long stay very enjoyable and worry free! You always greeted us with friendly smiles and genuine, caring attitudes; and you were...

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Helpful?
1Thank Cheryl S
About Hotel's Favorite Review
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi and truly thank you for your wonderful words about the Four Points. We are so pleased to hear that the staff and hotel itself where up to your standards. We love to hear feedback and look forward to sharing it with our staff. Cheryl we would love to have you back again and have another great experience with you!...

Baltimore, Maryland
Reviewed 2 weeks ago

I travel 2-3 times per month for work and this was the first time I stayed at this hotel in Charlotte. I was very disappointed in the service I received and the condition of the room. My travel agent apparently booked a handicapped accessible room which I did not need. I was told that there were not any rooms available...

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Helpful?
Thank ChampagneTasteMD
Kindersley, Saskatchewan
Reviewed 3 weeks ago

Very nice room, friendly staff at desk, restaurant, and housekeeping. Nice breakfast buffet was just 5 bucks. I made the Green Choice and got the coupon every day, so my breakfast was free! Will definitely stay there next time.

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Thank 961daleh
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Good afternoon 961daleh, Thank you for the kind words and filling out our survey. I would like to say thank you for Making A Green Choice, as it doesn't only benefit you but also the environment. I am glad you joyed our Spinners Bar & Grille and that the staff were great. We look forward to your next visit and...

Michigan
Reviewed March 24, 2017

Room was great. All the staff from check in with Kieran and Alisa at the bar for dinner thru breakfast and check out everyone was so friendly. There was construction being done, but again the warmth inside made it bearable. The only problem I had is I love the Sheraton sweet sleeper beds but the one in the room I...

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Helpful?
Thank 700jan
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hello 700Jan, Thank you for taking the time to fill out our survery!! We are thrilled that you loved our hotel and our wonderful staff!! I do apologize about the bed in the room and we will make sure the next time you are in town you are comfortable! Just remember here at the Four Points you are always welcomed...

Westfield, Indiana
Reviewed March 22, 2017 via mobile

Stayed here for 1 night and was welcomed by the staff and received a complimentary snack with my status. They have a restaurant and bar that is open for dinner along with a modest buffet brunch in the morning. There aren't many non-chain dining options nearby but drive minutes and you're surrounded by options. I did have a room near...

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Thank 02Hoosier
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Good afternoon 02Hoosier, On behalf of the staff here we would truly like to thank you for your kind words about our staff and hotel. We are glad you enjoyed the welcome box and Spinners, our restaurant. When you come back to the hotel if you would like a different room, maybe a little father back from the elevator, we...

Knoxville, Tennessee
Reviewed March 5, 2017 via mobile

At check in I was greeted by Kiran, a delightful front desk associate who checked me into my room with a smile and a wonderful personality! He certainly started this trip off well. I enjoyed some time at Spinners (the hotel bar & grill) on Friday evening and was welcomed by Judith. A true bright spot at this hotel! She...

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Helpful?
Thank Stephanie W
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi and truly thank you for your wonderful words about the Four Points. We are so pleased to hear that the staff and hotel itself where up to your standards. We love to hear feedback and look forward to sharing it with our staff. We welcome you back anytime and of course with arms wide opened. Stephanie we would love...

Atlanta, Georgia
Reviewed March 1, 2017

My cousins recently had a baby shower in one of the conference rooms at the hotel and I must say I was impressed. I have stayed at Four Seasons hotels before however the staff was definitely not as accommodating as this location in Pineville. Very clean and everything was on point!

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Thank stagolden
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Thank you for your kind words about our staff and property. We are glad you enjoyed your stay and the amazing baby shower you all had in our meeting room. With the new addition coming soon we hope you keep us in mind the next time you are in the area. Again thank you for your review and time spent...

Reviewed February 27, 2017 via mobile

My first stay at this Four Points Sheraton located right next to Carolina Place shopping mall and close to some terrific restaurants. I need to spread out when I stay at a hotel so this king suite was ideal for me. Newly remodeled (almost completed), I found my room to be comfortable and ample. King size comfy bed with a...

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Helpful?
1Thank katielyne926
Guest_Ser_Manager, Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Everyone here at the Four Points would like to thank you for your positive review. It brings joy to us knowing that you enjoyed everything about your stay. We would love for this hotel to be "your hotel"! I also seen that you love the space that the King Suite offers! Our staff takes pride in knowing that our guest...

Knightdale, North Carolina
Reviewed January 29, 2017

We stayed this past weekend for a soccer tournament. Housekeeping was lovely, the front desk had a sense of humor about the many, many lost keys for our room alone. There is a nice, small, bar and restaurant in the lobby that was a great space for team meetings, breakfast, and grabbing a beer while players went to the room...

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Helpful?
1Thank ShardyCruz
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points Charlotte-Pineville hotel is located in the heart of South Charlotte, we're convenient to the area's stunning array of endless restaurants, shopping choices, and business facilities. ... more   less 

Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Dr, Pineville, NC 28134-6565
Location: United States > North Carolina > Pineville
Price Range: $96 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
4 Points By Sheraton Charlotte - Pineville
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
Best Western Pineville
Pineville Best Western
Hotel Style:
#2 Business Hotel in Pineville
#2 Family Hotel in Pineville
#2 Romantic Hotel in Pineville
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Charlotte - Pineville staff and other travelers.
2 questions
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Questions? Get answers from Four Points by Sheraton Charlotte - Pineville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Right across the street from a mall and several restaurants.”
YNSIMMONS, 6 days ago | Read review
“2nd floor rooms are accessible by an open and inviting staircase from the lobby for quick access”
ChampagneTasteMD, 2 weeks ago | Read review
“The construction will only last a little while and then I'm sure any room is good. There was no noise after 5:30 p.m.”
700jan, Mar 24, 2017 | Read review
“Rooms on the 5th floor are quieter”
G8150OJcheryls, Feb 14, 2017 | Read review
“Small building so only about 20 rooms a floor. With only 5 floors.”
ShardyCruz, Jan 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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