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Four Points by Sheraton Charlotte - Pineville

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Four Points by Sheraton Charlotte - Pineville
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188 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

This place's fancy new branding leads you to believe it's more than the 3rd class joint it actually is. Staff is friendly and beds are comfortable, those are the only pros. Rooms are ugly and outdated. Lighting is cold and terrible. There is a pool but it has no ambiance, just a parking lot beside it. Rooms smell strongly of... More 

Helpful?
Thank ninamaxd
Painted Post, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a weekend family reunion. Both hotel inside and outside, this hotel is great. Wonderful service, nice rooms, great breakfast and very accommodating staff. The outdoor pool was great to recover from the warm southern heat. All this at a good price. Would definitely recommend to others and stay here again.

Helpful?
Thank deeleighp
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi deeleighp, Thank you for taking the time to review your stay with our hotel. We were so excited your family chose our hotel for your reunion and our staff thoroughly enjoyed your family. Your group made the weekend fun and exciting and can't wait to have you back another year. Thank You More 

Augusta, Georgia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed at this hotel several times. Centrally located if you are traveling between Charlotte, Rock Hill, etc. staff has always been helpful and friendly, rooms have always been clean. Decent breakfast for around $5. Reasonably priced.

Helpful?
Thank shoetravelers
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi shoetravelers, Thank you for your loyalty to our hotel. We assure you that it's a pleasure serving you as well as all our guests. We also want to give you a special thanks for taking the time to review us online. We appreciate that you stay with us consistently and comments will help keep up the good work. Until... More 

Columbus, Ohio
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed July 21, 2016

We stayed here driving South to visit the mouse... great midway stop to keep the family happy. Rooms are good size, with all your standard amenities, as well as a mini-fridge and microwave. The hotel is a nice place for an overnight, clean, quiet, with a pool, free parking, located in a nice area, and having free breakfast is always... More 

Helpful?
Thank Larry G
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Larry G, We are pleased to hear our hotel had all the fixings for a great night stay for you and your family. We are especially happy that you chose us among all the other hotels in the area. We were honored to have you stay with us and hope you keep us in mind as you travel through... More 

Chicago, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed July 20, 2016 via mobile

Stayed at the Four Points Sheraton for a night on a business trip. Check-in was easy and the room was nice, large and clean. The breakfast in the morning was very good. My only complaint was that the internet kept dropping on my iPhone. The hotel is nicely located with lots of restaurants close by.

Helpful?
Thank csheth27
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi csheth27, We are happy to hear you enjoyed your stay with us during your business trip. Your comments are vital in the effort for us to improve customer service and the overall product. We will continue to strive to maintain high standards and making sure each guest is satisfied with every stay. Our internet is constantly being upgraded and... More 

Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

Nice accommodations. Room was spacious and clean. Breakfast buffet is weak and poorly maintained. Guests were having to go into kitchen and interrupt staff's personal conversation about concerts to inform them there were no eggs or coffee on the buffet. They eventually took care of it but we're not on top of the situation to ensure guests had food to... More 

Helpful?
Thank Iamhejv
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Iamhejv, On behalf of the Four Points by Sheraton Pineville I would like to thank you for choosing our hotel in the Pineville area. Your comments are important to us in order to gauge the customer's experience. We will digest your comments especially regarding breakfast in order to get better and improve the quality of breakfast and all services.... More 

1 review
4 of 5 stars Reviewed July 14, 2016 via mobile

First of all I want to reinforce my credentials by saying I have close to 400 nights under my belt and lifetime gold status with Starwood. This is a fairly newer hotel and by far the best value now the Charlotte area. All the other Spg properties are 10000 plus last I checked. If you are on business you can... More 

Helpful?
Thank Nick S
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Nick S, As much as it was a pleasure to stay here, we assure you the pleasure was all ours. We strive for service equal or better than what you described in your comments. And to hear your feedback about your stay makes it all worthwhile for management and the staff. They thoroughly enjoyed your company as well and... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed July 14, 2016

Awesome stay. Clean and friendly atmosphere. Ty Amazing staff awesome rooms exceeded our "hotel" expectations. Unfortunately it is the best kept secret in pineville. One drawback was there was a large family monopolizing the the waffle maker. They should have two makers. We gave up and went to I hop. Breakfast was typical hotel food dry bakery, artificial eggs and... More 

Helpful?
Thank siegelj45
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi siegelj45, On behalf of the Four Points by Sheraton Pineville, I would like to thank you for reviewing us on Tripadvisor. We work hard daily to improve our service and cleanliness for the benefit of our guests. The comments and reviews we receive are scrubbed and analyzed in order to use in our progression to get better and provide... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

My wife uses hotels.com to book this hotel for us. Was not expensive and the room was very spacious. The hotel itself looks great as soon as you drive up. Staff was very friendly. Breakfast was 5 dollars, but it was very good for a hotel breakfast. We are very glad we picked this hotel.

Helpful?
Thank Brian S
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Brian S, Thank you for taking the time to provide us feedback regarding your stay with Four Points Pineville. We were pleased to hear that you enjoyed the value of our hotel and that our staff provided great service. We look forward to serving all our guest better every time they stay with us. As always we invite you... More 

Cornish
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 7, 2016

Friendly staff and clean rooms. Reasonable distance from Charlotte Douglas airport.. Breakfast was nothing special. was difficult to maintain the temperature in the room but not too bad. Easy location to get to our golf course.

Helpful?
Thank PVANH
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi PVANH, Thank you for staying with us and offering your feedback regarding your stay. We are happy to hear our location was convenient and that our staff and rooms met your expectations. Your comments are vital to improve our services and customer service therefore we thank you for taking the time. Please visit us again whenever you are in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Four Points Charlotte-Pineville hotel is located in the heart of South Charlotte, we're convenient to the area's stunning array of endless restaurants, shopping choices, and business facilities. ... more   less 

Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Dr, Pineville, NC 28134-6565
Location: United States > North Carolina > Pineville
Price Range: $91 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
4 Points By Sheraton Charlotte - Pineville
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
Best Western Pineville
Pineville Best Western
Hotel Style:
#2 Business Hotel in Pineville
#2 Family Hotel in Pineville
#2 Romantic Hotel in Pineville
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