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Four Points by Sheraton Charlotte - Pineville

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9705 Leitner Drive, Pineville, NC 28134
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Breakfast for 2 Included
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Four Points by Sheraton Charlotte - Pineville
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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Chicago, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the Four Points Sheraton for a night on a business trip. Check-in was easy and the room was nice, large and clean. The breakfast in the morning was very good. My only complaint was that the internet kept dropping on my iPhone. The hotel is nicely located with lots of restaurants close by.

Helpful?
Thank csheth27
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi csheth27, We are happy to hear you enjoyed your stay with us during your business trip. Your comments are vital in the effort for us to improve customer service and the overall product. We will continue to strive to maintain high standards and making sure each guest is satisfied with every stay. Our internet is constantly being upgraded and... More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice accommodations. Room was spacious and clean. Breakfast buffet is weak and poorly maintained. Guests were having to go into kitchen and interrupt staff's personal conversation about concerts to inform them there were no eggs or coffee on the buffet. They eventually took care of it but we're not on top of the situation to ensure guests had food to... More 

Helpful?
Thank Iamhejv
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Iamhejv, On behalf of the Four Points by Sheraton Pineville I would like to thank you for choosing our hotel in the Pineville area. Your comments are important to us in order to gauge the customer's experience. We will digest your comments especially regarding breakfast in order to get better and improve the quality of breakfast and all services.... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

First of all I want to reinforce my credentials by saying I have close to 400 nights under my belt and lifetime gold status with Starwood. This is a fairly newer hotel and by far the best value now the Charlotte area. All the other Spg properties are 10000 plus last I checked. If you are on business you can... More 

Helpful?
Thank Nick S
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Nick S, As much as it was a pleasure to stay here, we assure you the pleasure was all ours. We strive for service equal or better than what you described in your comments. And to hear your feedback about your stay makes it all worthwhile for management and the staff. They thoroughly enjoyed your company as well and... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Awesome stay. Clean and friendly atmosphere. Ty Amazing staff awesome rooms exceeded our "hotel" expectations. Unfortunately it is the best kept secret in pineville. One drawback was there was a large family monopolizing the the waffle maker. They should have two makers. We gave up and went to I hop. Breakfast was typical hotel food dry bakery, artificial eggs and... More 

Helpful?
Thank siegelj45
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi siegelj45, On behalf of the Four Points by Sheraton Pineville, I would like to thank you for reviewing us on Tripadvisor. We work hard daily to improve our service and cleanliness for the benefit of our guests. The comments and reviews we receive are scrubbed and analyzed in order to use in our progression to get better and provide... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife uses hotels.com to book this hotel for us. Was not expensive and the room was very spacious. The hotel itself looks great as soon as you drive up. Staff was very friendly. Breakfast was 5 dollars, but it was very good for a hotel breakfast. We are very glad we picked this hotel.

Helpful?
Thank Brian S
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Brian S, Thank you for taking the time to provide us feedback regarding your stay with Four Points Pineville. We were pleased to hear that you enjoyed the value of our hotel and that our staff provided great service. We look forward to serving all our guest better every time they stay with us. As always we invite you... More 

Cornish
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff and clean rooms. Reasonable distance from Charlotte Douglas airport.. Breakfast was nothing special. was difficult to maintain the temperature in the room but not too bad. Easy location to get to our golf course.

Helpful?
Thank PVANH
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi PVANH, Thank you for staying with us and offering your feedback regarding your stay. We are happy to hear our location was convenient and that our staff and rooms met your expectations. Your comments are vital to improve our services and customer service therefore we thank you for taking the time. Please visit us again whenever you are in... More 

San Antonio, Texas, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great place. Staff was very pleasant and polite in all our interactions. Room was well kept and comfortable and it looks like they try to take care of the property. There is a mall and countless restaurants within walking distance and a nice pool. This is my second time staying here for business and I'd recommend to anyone coming to... More 

Helpful?
Thank Richard T
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi Richard T, On behalf of the Four Points Pineville I would like to thank you for taking time to review your stay. The feedback from our guests is valuable to us and helps us get better as a staff. We were pleased to hear you enjoyed our prime location and amenities we have to offer. We will continue to... More 

Fairfax, Virginia
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wasn't expecting a lot since this is not a high end SPG property but was pleasantly surprised. Started with the warm greeting by the front desk staff and acknowledgment of my SPG gold status. Room was clean and huge. AC system worked well and the bed and pillows were nice. The room even had a couch and table so that... More 

Helpful?
Thank thoppilan
Guest_Ser_Manager, Guest Relations Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

Hi thoppilan, Thank you for taking the time to review our hotel on Tripadvisor. We appreciate your positive feedback and strive everyday to make all our guests feel the same. Your Gold status is important to our company and as a national brand and we value your loyalty. Please visit us again when your in the area and as always... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 16, 2016 via mobile

The four points in pineville has been our home away from home for over 2 yrs now .we frequently stay at this property while searching for a home to purchase for relocation. Whether it's an over night stay or several days at a time, we have never had a bad experience. The staff goes beyond the norm to make us... More 

Helpful?
Thank crh23
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

We here at the Four Points greatly appreciate your Wonderful review. Guest interaction is an important aspect to our jobs. Being that most of our travelers spend numerous nights away from home we like to think of ourselves as your second family. Our management team builds strong relationships with our repeat guest and want them to know we appreciate the... More 

Bluffton, South Carolina
Level Contributor
2 reviews
5 of 5 stars Reviewed June 13, 2016

Staff always makes me feel welcome and my room is waiting for me. Room and bathroom is always spotless.. They just remodeled the front desk area and it looks great,and they tell me there'll will be more remodeling to com

Helpful?
Thank saxcymble
Guest_Ser_Manager, Front Office Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review

We would like to thank you for your positive remarks regarding our hotel and staff. We took our time to make sure the remodeling process was done correctly and to our guest standards. We are very pleased to hear you enjoy our new look just as much as much as we do! Thanks for your business and we hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points Charlotte-Pineville hotel is located in the heart of South Charlotte, we're convenient to the area's stunning array of endless restaurants, shopping choices, and business facilities. ... more   less 

Additional Information about Four Points by Sheraton Charlotte - Pineville

Address: 9705 Leitner Drive, Pineville, NC 28134
Location: United States > North Carolina > Pineville
Price Range: $95 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charlotte - Pineville 3*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Expedia, Orbitz, Odigeo, Travelocity, Priceline and Hotwire so you can book your Four Points by Sheraton Charlotte - Pineville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Charlotte - Pineville
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
Best Western Pineville
Pineville Best Western
Hotel Style:
#2 Family Hotel in Pineville
#2 Business Hotel in Pineville
#2 Romantic Hotel in Pineville
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