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Quality Suites

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9840 Pineville & Matthews Rd, Pineville, NC 28134
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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Sulphur, Louisiana
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

First let me start with the positives of this hotel. The staff was very friendly and helpful. Over all everyone went out of their way to be helpful,We just adored Rhonda. We needed a suite to accommodate 6 people. Their suite with two queens and a sleeper sofa was perfect. Newly remolded , clean and the sleeper sofa was very... More 

Helpful?
Thank WrightD513
Kernersville, North Carolina, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Was welcomed with construction workers using jackhammers in the lobby to tear up the floor. Checking in was tough because the employee and I could not talk or hear over the noise. Left and came back to people hanging out in the parking lot getting drunk and high. Those same people are then roaming the hallways all night cussing and... More 

Helpful?
Thank Laura W
James M, General Manager at Quality Suites, responded to this review

Hello. Thank you for taking the time to write your review. I am so sorry you had such a bad experience! We never want anyone to feel anything except what a great hotel this is. Again, sorry about everything. Our construction was tough those few days removing the ceramic tile. It's over now, so there will no longer be any... More 

Travelers are raving about these Pineville hotels

Virginia Beach
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

Under construction/renovation so lobby was tore up, furniture wrapped up, and everything was dusty and dirty. Front desk did not honor modified reservation, so be sure to have copies of all original and modified reservations for filing dispute charge on credit card. Credit card was charged for full reservation even though cancellation policy states one night. Recommend Holiday Inn Express... More 

Helpful?
Thank Swoeng87
James M, General Manager at Quality Suites, responded to this review

Hello. I'm sorry there was confusion with your stay. There are a lot of independant computers/companies trying to get involved with hotel reservations to make money, so unless you need to book a flight-hotel package it is better, safer, and less expense to deal directly with hotels. You'll earn points from the hotel even... Again, sorry any changes to your... More 

Tampa, FL
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights while visiting Carowinds. Was only about a 10 minute drive to Carowinds. Rooms were comfortable and clean. Front desk staff were friendly and the gentleman working the desk in the evenings remembered our name! Breakfast is typical "hot" fare: eggs, sausage, fruit, yogurt, waffles. Breakfast area can get a bit crowded during peak hours. There are... More 

Helpful?
Thank MTLotts
James M, General Manager at Quality Suites, responded to this review

Hello. I hope you enjoyed Carowinds! That is a really nice park. And yes, there is a nice variety of good restaurants in the area. I hope to see you again... Take care. Sincerely, James McGivern GM More 

TENNESSEE
Level Contributor
130 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here after a flight back. Extensive renovations were in progress but they were not an inconvenience. Our room had been renovated. The exercise room was in, but could use some updated cardio equipment. Breakfast had a nice offering. Staff was welcoming. Hotel is located within a short distance of a nice mall.

Helpful?
Thank KINJAMYHAZ
James M, General Manager at Quality Suites, responded to this review

Hello. I'm glad you enjoyed your stay, and I'm glad you liked the mall... Thanks for the review! Take care. Sincerely, James McGivern GM More 

Princeton
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to go to Carrowinds for a day and looked for a place close by. We found Quality Suites on a website and the reviews and price was right. It was only 4 miles from carrowinds and easy to find. We arrived about 2:30 and had to wait until 3 to check in but that wasn't a big deal.... More 

Helpful?
1 Thank jeff178
James M, General Manager at Quality Suites, responded to this review

Hello. Thanks for the nice review! Yes, please visit again; Carowinds is always a good stop, and there are a lot of nice activities/shows/music to see and do in Charlotte. Take care. Safe traveling... Sincerely, James McGivern GM More 

A TripAdvisor Member
5 of 5 stars Reviewed June 11, 2016 via mobile

Excellent stay! Beautiful, clean NEW rooms! What more do you need in stay? Breakfast ☕️hot and real silverware not plastic! The outside is deceiving! Rooms have been refurbished less than two weeks ago ! Price is better than anything around in South Charlotte. I travel for a living and happy I made these reservations for my family!

Helpful?
1 Thank A TripAdvisor Member
James M, General Manager at Quality Suites, responded to this review

Hello! Thanks for such a nice review! I'm glad we were able to make your hotel stay nice while you visited the city. I hope the graduation was fun too! Take care. Sincerely, James McGivern GM More 

Charlotte, North Carolina
Level Contributor
77 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 5, 2016

I've stayed at the Quality Suites in Pineville on multiple occassions, and have never had any problems. The hotel, however, was starting to show its age, with more cosmetic wear and tear showing up with each stay. Fortunately, renovations are well underway. In fact, the guest suites are more or less completed, and they have done a great job -... More 

Helpful?
Thank LGILMAN479
James M, General Manager at Quality Suites, responded to this review

Hello. Thanks for the review! I'm glad you like the renovations. And don't worry, the new locks are already on property; we are just waiting for the installers. And every inch including the halls and lobby will soon be new and modern. Take care. Sincerely, James McGivern GM More 

Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed June 4, 2016 via mobile

Updated rooms. Clean and comfortable. And larger than most standard rooms. Suite was large enough for 5. Breakfast included well cooked eggs and bacon and fresh cubed watermelon. This hotel for the cost is a great value and I highly recommend it.

Helpful?
Thank Lou C
James M, General Manager at Quality Suites, responded to this review

Hello! I'm glad you liked the breakfast. When I took over the hotel in January, I was glad to see we had a real oven! Most every hotel has to get by with a microwave. How do you have a good biscuit without an oven? And I'm glad you liked the watermelon; we try to add variety when we can...... More 

Huntsville, Alabama
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

Was in Charlotte for 4 nights visiting family. Booked this hotel through my company travel agent- rate was good and it was available (Memorial Day weekend). The good- Hotel was well kept, had free and ample parking. Indoor pool. It is conveniently located to lots of shopping and restaurants, and within a mile to 485. Looks as if there was... More 

Helpful?
Thank 422Steve2015
James M, General Manager at Quality Suites, responded to this review

Thanks for the review! I'm glad you liked the breakfast. And yes, even with extra staff called in groups can stain our ability to perform at 100%. I hope you were still able to enjoy nearly everything. Concerning the folding doors; we are currently swapping them out for new doors as part of the renovations. Wifi: it's free, no password,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Suites At Carolina Place Mall is ideally located with easy access from Interstate 77 and Interstate 485, and is less than four miles from Carowinds amusement park. This Pineville, NC hotel is also minutes from Bank of America Stadium, Charlotte Motor Speedway, Knights Stadium, Time Warner Cable Arena, the U.S. National Whitewater Center and the Charlotte Douglas International Airport. ... more   less 

Additional Information about Quality Suites

Address: 9840 Pineville & Matthews Rd, Pineville, NC 28134
Location: United States > North Carolina > Pineville
Price Range: $93 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Quality Inn Pineville
Quality Hotel Pineville
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