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SpringHill Suites Pinehurst Southern Pines

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SpringHill Suites Pinehurst Southern Pines
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Mobile, Alabama
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms are very quiet. That is the reason I stayed here for the week. The wifi is EXTREMELY poor, usually can't connect. The cell signal for Verizon is 2 bars at best, usually just 1. The carpeting in the hallways and elevator probably haven't been cleaned since new (maybe 5 years ago).

Helpful?
Thank pumpcaptain
General M, Area General Manager at SpringHill Suites Pinehurst Southern Pines, responded to this review

Thank you for taking time our of your day to leave us comments. We appreciate all comments and feedback from our guests. We are changing Management at this property and can assure you that the issues that you have experienced will be better in the neat future. We do apologize for the issues you had to experience and we hope... More 

Boston, Massachusetts
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed for 2 nights last week on a golf trip. Been there a few times before, and never saw the halls and elevators so unkept. Stains in the room throughout. Doesn't anybody see this? Saw the general manager walking around a couple of times, she didn't care either. Breakfast room was fine, Pool area also. Outside appearance was nice, with... More 

Helpful?
Thank LKV50F
FFISKingslandGM1, Manager at SpringHill Suites Pinehurst Southern Pines, responded to this review

Thank you for your time to leave a response about your recent visit to the Springhill Suites Pinehurst/Southern Pines. We pride ourselves in delivering exceptional guest experiences and it seems we have fallen short on this visit. I can assure you that although things may have seemed a little out of sorts on this visit, with new management in charge,... More 

Rapid City, South Dakota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 days and really enjoyed everything. The staff was great, the breakfast was delightful due to the enthusiasm of the breakfast crew. Food was hot and yummy. Lots of happy smiles and the staff was there to help from check in to check out. Our room was clean and well taken care of. We came in... More 

Helpful?
Thank Barb850
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 30, 2016 via mobile

From checkin to check out. Everything went great. Friendly staff, quick checkin, Very clean foyer. Hot continental breakfast. Immaculate, clean room and bathroom. Free WIFI...but what was most impressive was the fact that they have a generator. There was a huge storm the night I stayed, the power all around us waa out but we never lost power. Very happy... More 

Helpful?
Thank VJHaughton
Honea Path, South Carolina, United States
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2016

My husband and I stayed here overnight. We were greeted by a very friendly front desk staff. The room was spotless. The beds were so comfortable. I have fibromyalgia and most hotel beds cause me great pain. Because we were only staying one night, I didn't bring my bed cushion. I woke up with virtually no pain from the bed.... More 

Helpful?
Thank Suzanne C
Huntingtown, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

My parents have lived in Pinehurst, NC for the past 9 years. From our very first visit to Pinehurst in 2009, thru and including this most recent visit, we have always gone back to this Springhill Suites! The location is perfect for our visits, the hotel is very clean, the service is very good and consistent from visit to visit!... More 

Helpful?
1 Thank WendellaBC
Julie D, Guest Relations Manager at SpringHill Suites Pinehurst Southern Pines, responded to this review

Dear WendellaBC Thank you for taking the time to review your stay with us. We do take pride in catering to our guests' needs the best way we can. We appreciate your comments and always welcome feedback. I'm looking forward to having you again as a guest in our hotel. Thank You, Staff of Springhill Suites Pinehurst More 

Stamford, Connecticut
Level Contributor
178 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Stayed here one night on business in late June and enjoyed it. It appears to be a newer hotel (either built or updated). Parking was the biggest challenge as spots in front are limited. Check in was easy. Room was clean and well updated. Strong water pressure. Comfy beds. While close to the road, heard no noise. Lush setting in... More 

Helpful?
Thank FloridawithKids
Julie D, Guest Relations Manager at SpringHill Suites Pinehurst Southern Pines, responded to this review

Dear Floridawithkids Thank you for taking the time to review your stay with us. We do take pride in catering to our guests' needs the best way we can. We appreciate your comments and always welcome feedback. I'm looking forward to having you again as a guest in our hotel. Thank You, Staff of Springhill Suites Pinehurst More 

Greensboro, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

I have stayed at this property twice for business. The hotel is in a great location. Close to shopping, restaurants, and grocery stores. The rooms are clean and spacious. The front desk employee could use some customer service training. I'm a platinum elite member and she certainly doesn't make you feel like a valued customer. Both times I have checked... More 

Helpful?
Thank WB03
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 26, 2016

I have stayed at this hotel before and it was fine - not brand new, but friendly and efficient. This time was marred by a scam artist "Alonso" who called my room phone claiming to be from the front desk and asked for my credit card # since there had been "technology issues" and the info from my scanned card... More 

Helpful?
1 Thank William P
Julie D, Guest Relations Manager at SpringHill Suites Pinehurst Southern Pines, responded to this review

Dear William P, Please accept out sincere apologies for the experience you had at our hotel. While this "scam" has been experienced by travelers across the US it is never something that a hotelier likes to hear happened to their guest. I can assure you that this incident was not prompted by or conducted by a member of our staff... More 

las vegas
Level Contributor
121 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

This is my 5 th visit to this hotel. The staff is always professional and welcoming the pool was fun and the rooms were very clean. It is close to Hwy 1. Lots of local restaurants and food lion grocery store. Local shopping and drug store. Easy to find and close to golf courses. Breakfast server was fabulous

Helpful?
1 Thank kathychat
Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Pinehurst Southern Pines

Address: 10024 US Highway 15/501, Pinehurst, NC 28374
Location: United States > North Carolina > Pinehurst
Price Range: $105 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Pinehurst Southern Pines 3*
Number of rooms: 107
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Also Known As:
Springhill Suites Pinehurst Hotel Pinehurst
Pinehurst Springhill Suites
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