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Holiday Inn Express Pembroke

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605 Redmond Rd, Pembroke, NC 28372
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Holiday Inn Express Pembroke
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91 Reviews from our TripAdvisor Community

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Winston Salem, North Carolina
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Awesome stay and our family was treated like royalty. ..Lucky received a bag of treats that are made in USA and we were welcomed as ihg members and we're given water...breakfast daily good with many choices...Thank You Holiday Inn...I think this was our best stay ever at any Holiday Inn!!!

Helpful?
Thank nuttoson
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

nuttoson, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Washington DC, District of Columbia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Do NOT stay here unless there is a gun to your head. I thought I was going to find rest but instead was apart of an experience you would see on Hotel Hell or Hotel Impossible. Seriously, the Holiday Inn Express LAURINBURG (25 minute drive away from this place) puts this place to shame. It is a Night & Day... More 

Helpful?
Thank Michael7434
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Michael7434, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Lake Hiawatha, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed January 3, 2016

Booked this place while on the road thinking it would be a good pet-friendly overnight place before we continued on our trip south. Got to the place late at night passing lots of dimly lit streets in the middle of nowhere. My mistake. I should have checked where the place was before booking it. Room was nice and clean. The... More 

Helpful?
Thank James L
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

James L, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 20, 2015 via mobile

Used rewards points and selected this hotel seemingly right off i95. At 11:30 pm I found myself on some dark country road as the gps took me somewhere 40 minutes off 95. Get to the hotel where I am given the room on the 2nd floor next to elevator ice machine etc. I had asked at check in for third... More 

Helpful?
Thank Tmrbuddy
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Tmrbuddy, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

South Yarmouth, Massachusetts, USA
Level Contributor
182 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed November 22, 2015

We were traveling from N.E. to Florida and needed a pet-friendly hotel in the Pembroke, NC area. When our GPS finally brought us to this hotel, we wondered what caused Holiday Inn to build this property. There is very little around it other than the Pembroke campus of the University of N.C.; but all we wanted was a place to... More 

Helpful?
Thank Franco M
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Franco M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Greensboro, North Carolina
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 2, 2015

I stayed at this hotel over the weekend for a business trip. The hotel was extremely easy to locate and I found the hotel staff to be very helpful and friendly. I have no true complaints about my stay. The only things I noticed were that my room was extremely dusty. It looked like it had not been dusted in... More 

Helpful?
Thank iamfabellis
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

iamfabellis, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Alabaster, Alabama
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 2, 2015

We stopped here due to the lower cost compared to other chain hotels in the area. Its only about 20 min from I-95 and was very clean and in good shape. They had a good selection for breakfast and all of the staff was friendly and helpful. I would stay again if traveling in that area.

Helpful?
Thank Doyle H
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Doyle H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Detroit, Michigan
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 12, 2015

The Good: Nice, clean establishment that is warm and inviting. My room was adequate and I wish I could have slept in longer in the comfy bed but had to leave for my meeting. Bathroom was spacious. I was able to use the business center and grab breakfast before I left. The Bad: I was very late getting in due... More 

Helpful?
Thank Tiffany W
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Tiffany W, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Winterville, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed September 10, 2015

I love staying at this hotel , it is very clean great rooms, the manager, James Chavis is an awesome manager. every one there is so friendly , love the breakfast there, been staying there the last three years. plan on coming back soon.

Helpful?
Thank Lois L
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

Lois L, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Culpeper, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 1, 2015

This was our first experience at this hotel and it was amazing! The front desk clerk was so nice and we were impressed with our room. Although the hotel has been open for five years, it was as if it was brand new.

Helpful?
1 Thank 1975Nurse
James C, General Manager at Holiday Inn Express Pembroke, responded to this review

KarenDQ, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

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