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DoubleTree by Hilton Hotel New Bern Riverfront

1,241 reviews
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Traveler (277)
Room & Suite (126)
Pool & Beach (13)
Overview
  • Excellent31%
  • Very good25%
  • Average20%
  • Poor14%
  • Terrible10%
Travelers talk about
“the river”(85 reviews)
“cookies”(66 reviews)
“balcony room”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel New Bern Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Mar 12Mar 13
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,241)Write a Review
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All reviewsthe rivercookiesbalcony roombeautiful viewwithin walking distanceconvention centerwater frontdowntown areanorth carolinahistoric districttryon palacemarinariverfrontboatsconferencepet
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341 - 345 of 1,225 reviews
Reviewed August 26, 2016

Should be great but not. HHonors diamond member. The room we reserved was not available so were "downgraded". Elevator was broken. AC in the lobby and hallways didn't work. Limited to no hot water. TV would not change channels and when we called the front...More

1  Thank JMO2001
Response from John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel New Bern RiverfrontResponded August 30, 2016

Dear JMO2001, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return to...More

Reviewed August 24, 2016

-We were on the Hilton Honors 4th floor.r Very clean, quiet and a great view of the docked boats in the harbor. Walking distance to the historic district where there are all kinds of stores and restaurants to see!

Thank Cassjede
Reviewed August 24, 2016

Should be beautiful. Wasn't. Hotel old and worn. Elevators broke down. Hotel in serious need of maintenance and update. Rooms old and dirty. Bathroom sink was cracked. No hot water one morning. Staff was wonderful.More

Review collected in partnership with DoubleTree by Hilton
1  Thank DBCarpenter49
Response from John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel New Bern RiverfrontResponded August 29, 2016

Dear DBCarpenter49, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered and we’re working with our team to ensure the situations don’t happen again. If...More

Reviewed August 24, 2016

The staff, the meals, the views, the rooms, all clean, friendly, welcoming and accommodating. I could do business and take care of my family and kept my very spoiled puppies tagging along. Great place!

Review collected in partnership with DoubleTree by Hilton
Thank Jan R
Reviewed August 23, 2016 via mobile

It's old but clean. Really the best part is the outside areas and that's exactly what you travel to New Bern for, right? Bsusnsisndhsiwksnxixhwbfovcmsndocuwbdodndofndisisbwhsuwbahzokrnduxyyeneoxnshzybdndlmdnkxhbsubwixneiidiuvmrmr

Thank cnobuko21
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$110 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$110 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New Bern
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (277)
Room & Suite (126)
Pool & Beach (13)
Dining (5)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
GwenShepp
August 31, 2016|
AnswerShow all 9 answers
Response from Birdlady1956 | Reviewed this property |
Yes. We had a microwave in our room in addition to a fridge and a coffee maker. We stayed in a riverfront corner suite which is larger than the standard rooms and included free, made to order breakfast. Extremely nice... More
1
Vote
thia1013
June 13, 2016|
AnswerShow all 2 answers
Response from Rachel S | Reviewed this property |
It appeared that all of the rooms had Juliette balconies. The glass doors were sliding doors, not French doors. The balcony was wide enough to stand on, but not large enough to place a chair. The room we stayed in did not... More
0
Votes
tricia R
December 15, 2015|
AnswerShow all 3 answers
Response from KHKelly K | Reviewed this property |
According to their website there is a $50 dep. and 50 lb weight limit. I'm not sure how strict they are with the weight limit, we have 2 Goldendoodles - 65 & 75 lbs. but didn't take them with us.
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12
Room Tips
"Harbor view rooms are worth it!"
Read review
"Unless you need an accessible room, make sure they don't put you in one. The accommodations in the shower..."
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"Riverfront balcony!"
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"avoid this hotel"
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