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DoubleTree by Hilton Hotel New Bern Riverfront

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DoubleTree by Hilton Hotel New Bern Riverfront
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1,028 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel New Bern Riverfront
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Showing 1,014: English reviews
Sanford, North Carolina
Reviewed July 29, 2016

I was blown away. My husband book us a night here for my birthday, and what an amazing stay it was. Reception checked us in and gave us a bag off goodies, and a packet of coupons from the Chamber of Commerce I had ordered on line. We were also handed a hot cookie, which was wonderful because we were...

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Helpful?
Thank Bailey K
Atlanta, Georgia
Reviewed July 28, 2016

I have no idea how my stay could have been better. This trip was both business and pleasure, great location, good restaurants, good rate, and very helpful staff. What more could you ask for. The surrounding area was very appealing, we took a drive to nearby areas that were simply charming. I would definitely stay there again when I next...

Review collected in partnership with DoubleTree by Hilton
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Thank David F
Memphis, TN
Reviewed July 28, 2016

This is a great location for a full service hotel. The building is older and has been several brands but they have tried to update what they could. Bedroom furniture is new, large TVs, good WIFI and bathrooms have new counters, etc. It is on the water with great views of the marina and river. You can walk to any...

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Thank biztravel2
Ash, North Carolina
Reviewed July 26, 2016

I stayed at the Double Tree in New Bern, NC on June 10th and the 11th. My reservations were made way in advance. With a request of 1 king room and 1 2 queen room a joining or close together. When I arrived to check in my reservation was there but nothing I had requested was. I was a total...

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Thank moose1948
John-HiltonHelp, on behalf ot the staff at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Dear moose1948, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. We hope that the next time you’re in the area, you’ll consider staying...

Reviewed July 26, 2016 via mobile

Great location in the quaint town of New Bern. Mostly enjoyed our stay on a summer weekend but the choice of entertainment (Karaoke Lounge Singer with the volume at 10) ruined the lovely outdoor bar/pool area. It was so loud, we couldn't even escape it by hiding in our room. Beyond that, service to bring the multiple things that were...

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Thank sdjax1
Reviewed July 24, 2016 via mobile

We just spent two nights at Doubletree. Had problems with our room plumbing. No a.c. In parts of lobby. Room wasn't ready when we arrived later in evening. However, I give them good points for location, breakfast foods, and staff friendliness. I'd stay if a good deal offered.

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Thank Jsoel
North Carolina
Reviewed July 24, 2016

The air conditioning was broken--room was 80 degrees. The door did not close properly & the deadbolt was broken--unsafe. We had to knock cockroaches out of the bed and off the bathroom sink. The room was filthy! Booked a king room but got two double beds. Run, don't walk, to a different hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank 44christopherjg
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Dear 44christopherjg, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered in your room and we’re working with our team to ensure the situations don’t happen again. Our guests’ health and safety is extremely important to us and we work closely with a...

Cary, NC, United States
Reviewed July 23, 2016

This was simply a quick get-a-way for my wife and I. We would have given an excellent overall rating except that all ice machines on all floors were inoperable! Thus, service could be improved to be rated an excellent place to stay.

Review collected in partnership with DoubleTree by Hilton
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Thank Larry A
Wake Forest, North Carolina
Reviewed July 22, 2016

This is a great place for business and pleasure. Both the room and food won't disappoint. I've stayed at this property many nights and have never had an issue. This hotel is in walking distance to some of the best restaurants But be sure not to miss the breakfast in the hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank garyjays
Albany, New York
Reviewed July 22, 2016

Great vistas.. beautiful décor...... great lounge. we might stay forever.. superb location. Hop skip and a jump from historic down town shops. Probably the best stay in town, First time in the hotel.. Will return next time we come to town.

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Thank newyorkgainer
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle St, New Bern, NC 28560-2144 (Formerly Hilton New Bern/Riverfront )
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range: $121 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton
Hotel Style:
#4 Business Hotel in New Bern
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and other travelers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room where the AC is working!”
 of 5 bubbles WannaTravelMore, 1 week ago | Read review
“Avoid this hotel at all costs, there are NO good rooms. They need to upgrade heating cooling unit before people can stay in the rooms.”
  • handicap bath tub. I had guarantee a king bed but got a double bed with handicap bathroom. Why?
  • Broken down phone lines
 of 5 bubbles KumarL1960, Jan 26, 2017 | Read review
“Request a room without a blocked view - as in higher than the trees.”
 of 5 bubbles Julieona1a, Jan 21, 2017 | Read review
“Ask for a room with a view of the River, and you won't be disappointed.”
 of 5 bubbles softballron, Jan 4, 2017 | Read review
“The "Inn" portion of the hotel is quiet and secluded...perfect for a romantic overnight stay.”
 of 5 bubbles mollyd981, Dec 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question