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DoubleTree by Hilton Hotel New Bern Riverfront

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DoubleTree by Hilton Hotel New Bern Riverfront
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1,008 Reviews from our TripAdvisor Community

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Start your review of DoubleTree by Hilton Hotel New Bern Riverfront
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Simpsonville, South Carolina
Reviewed yesterday NEW

Pulled into the DoubleTree after dark with my dog in tow. Courteous service with a smile and a wonderful warm cookie upon arrival! My room contained delicious soft beds with a gorgeous view of both rivers to while away the hours! Great food was within short walking distances from the hotel. In addition, picturesque scenery abounds, whether strolling through the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pensaul
Alexandria, Virginia
HOTEL’S FAVORITE REVIEW
Reviewed November 23, 2016 via mobile

My family and I decided that we would stay in New Bern, NC as a resting point for our road trip down to Savannah, GA. We did not know much about New Bern but from pictures it seemed like a nice place to lay our heads. I have to say that we were more than pleasantly surprised. New Bern is...

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Helpful?
Thank Joanna G
About Hotel's Favorite Review
Shreveport, United States
Reviewed yesterday NEW

The room was in terrible condition, patched tub, cracked ceiling,no refrigerator and our marina view was mainly of a tree overlooking the pool area. No bellhop or valet service either. The next morning was much better, good breakfast and the general manager returned my points for the room condition. Good customer service from the management. If you stay, look at...

Review collected in partnership with DoubleTree by Hilton
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Thank I3266MOjenniferd
Reviewed 2 days ago NEW

This place is like a little vacation, we come here a couple of times in the summer. All at the same location, the have a large party deck with a bar and a DJ; Seafood buffet cooked by Sonny; After the buffet we go to the bar where there is another DJ. Very relaxing.

Review collected in partnership with DoubleTree by Hilton
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Thank 999ronaldj
Reviewed 4 days ago NEW

Our room and the hotel, in general, were old and worn out. The bed was lumpy and very uncomfortable. Everything from the curtains to the furnishings were dated and old. Bedding was dirty and worn looking. The price of this hotel was ridiculously expensive given it's quality or lack there of.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Laurie G
Huddleston, Virginia
Reviewed 6 days ago NEWvia mobile

This place was very unkept and old. As you can see in the pictures above, the door frame in the room was rotting out and they tried to fix it ,making it look worse. The headboard had stains on it ,the walls in the room needed painted badly ,the linens were old and stained,the trash was overflowing! We asked to...

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Helpful?
Thank tphahn62016
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel New Bern Riverfront, responded to this review

Dear tphahn62016, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will address your comments with our team while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about...

Augusta, Georgia
Reviewed 1 week ago via mobile

This hotel is very central located in the historic downtown district. The staff was very friendly and helpful. The rooms were big and the bed comfy. If your in the New Bern area then this is a great place to stay.

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Thank kjay67
Reviewed 1 week ago via mobile

Had a wonderful experience in New Bern. It's a small town but has great little restaurants and beautiful views. Close by you can see the boats and historical downtown that is small and great for pictures.

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Helpful?
Thank Paola S
Siler City, United States
Reviewed 1 week ago

Staff were very pleasant and most helpful. Room was clean and inviting. I would recommend that a continental breakfast be offered for the price per night. Overall the stay was wonderful and the view was great from the room The outside deck was great too.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S9792STdonnad
Newton, NC
Reviewed 1 week ago

Stayed at this same location 30 years ago when it was a Sheraton so this one has some age. Great new updates, classy look, comfortable, clean bed, Crabtree & Evelyn bathroom products........but no phone book, nothing telling about anything in the area, not even anything telling where things were in the hotel, no menu for the restaurant or room service,...

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Helpful?
Thank Bonus_Vacay
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel New Bern Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel New Bern Riverfront

Address: 100 Middle St, New Bern, NC 28560-2144 (Formerly Hilton New Bern/Riverfront )
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range: $120 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel New Bern Riverfront 3.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Travelocity so you can book your DoubleTree by Hilton Hotel New Bern Riverfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Bern/Riverfront Hotel New Bern
Sheraton New Bern
New Bern Sheraton
Hotel Style:
#4 Business Hotel in New Bern
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and other travelers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel New Bern Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid this hotel at all costs, there are NO good rooms. They need to upgrade heating cooling unit before people can stay in the rooms.”
  • handicap bath tub. I had guarantee a king bed but got a double bed with handicap bathroom. Why?
  • Broken down phone lines
 of 5 bubbles KumarL1960, 3 weeks ago | Read review
“Request a room without a blocked view - as in higher than the trees.”
 of 5 bubbles Julieona1a, 4 weeks ago | Read review
“Ask for a room with a view of the River, and you won't be disappointed.”
 of 5 bubbles softballron, Jan 4, 2017 | Read review
“The "Inn" portion of the hotel is quiet and secluded...perfect for a romantic overnight stay.”
 of 5 bubbles mollyd981, Dec 17, 2016 | Read review
“Don't stay in 208!”
 of 5 bubbles cooper53_12, Dec 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question