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SpringHill Suites New Bern

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300 Hotel Drive, New Bern, NC 28562
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SpringHill Suites New Bern
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287 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This was the second visit in 10 days and thrilled with everything! I originally booked a room for my daughter and some of her, very tired, co-counselors on their day off so they could relax and sleep in air conditioning. Lamair went above and beyond to welcome them and get them in a room as quickly as possible. I decided... More 

Helpful?
Thank Torry D
New Bern, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

The room was great, very spacious, neat and clean. My daughter loved the breakfast nice selection. Dawn at the front desk was very nice, always smiling and helpful. Would have been nice to have microwave in room but other than that I was very pleased with our three nights here. The location is great close to Walmart and restaurants and... More 

Helpful?
Thank tedfid
Charlotte
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We found this hotel to be very nice and serve our needs. Room was spacious and clean. Breakfast inclusion was a nice bonus, very good. Front desk staff and manager were very helpful and provided great information. The pool area is the only slight knock. The pool is indoors with a small little decent outdoor seating adjacent facing the parking... More 

Helpful?
2 Thank RainDaddy
Apex, NC, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stopped for just one night in New Bern. Very friendly staff, quick check-in and they were able to accommodate my request for late checkout. if you are visiting downtown New Bern this hotel is not within walking distance but is right off the highway so easy access. Everything was clean and in working condition. This was the first ever... More 

Helpful?
1 Thank Angelique T
Bethesda, Maryland
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

While the manager on duty Friday night was very helpful and nice, it doesn't appear that any of the other staff has had general hospitality training. Rooms are large, but a bit tired. The bathroom in Room 418 definately needs some deep cleaning / re-grouting. The sheets on one of our beds were stained. On Saturday morning (9:15 AM) ,... More 

Helpful?
Thank Erin P
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you for taking the time to provide us with your valuable feedback. It is with feedback like yours that aids us in identifying and addressing issues to ensure our guests receive the best experience. Thank you again for taking the time to share your experience. More 

Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall our experience at this hotel was excellent. We requested an early check in time. Room was clean and ready when we arrived. Breakfast was filling. Attendants at the desk gave us helpful information about the hotel and the area when we arrived.

Helpful?
2 Thank rfonville1
1 review
5 of 5 stars Reviewed 1 week ago

Our stay here at New Bern Marriott Spring Hill Suites was fantastic. We styed for 21 days and we found the hotel staff to be very friendly and helpful. Upon check in, Lamair recognized our room request in our reservation details and got us the exact room we were looking for and helped us find locations to various places we... More 

Helpful?
Thank Albert S
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you for taking the time to provide us with your great review! We are delighted we were able to be your home away from home while visiting your family. Thank you for recognizing Lamair and Cheryna, they are truly an asset to our team. We can’t wait to welcome you back! More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is one of the best in the area but it could use a few improvements. Don't get me wrong, I enjoyed my stay and the staff was really great but there where a few issues. I saw a roach in the bathroom. The shower couldn't close all the way so after a shower the bathroom floor was soaked.... More 

Helpful?
Thank Hiram A
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you for taking the time to provide us with your valuable feedback. It is with feedback like yours that we are able to address any issues and take swift action to correct these issues. Thank you for recognizing our great staff. We look forward to welcoming you back. More 

Chesapeake, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Outstanding staff (Lamair) and comfort. the check in was great from greeting to check out. The hotel staff made it their mission to treat you like family. This was not my first stay at this hotel and it certainly will not be last. I highly recommend this hotel when in the New Bern area. Lamair did an outstanding job in... More 

Helpful?
1 Thank aja212016
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you for the kind words about Lamair and our staff. We aim to make our hotel feel like our guest's home away from home! We can't wait to welcome you back! More 

Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I had such a wonderful stay while I was here. There were 2 young ladies I had the pleasure to meet when checking in, Latara and Tina. I arrived late and these young ladies were at the desk very late at night smiling waiting to check me in. They told me how to get to my room, when breakfast was... More 

Helpful?
1 Thank Marie W
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

The time you take to share your experience is invaluable to our success! We are ecstatic to hear about the great service you received from our staff. We pride ourselves on delivering an exemplary guest experience. Thank you again for your great review, we hope to see you again soon! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more   less 

Additional Information about SpringHill Suites New Bern

Address: 300 Hotel Drive, New Bern, NC 28562
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range: $123 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Bern 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Springhill Suites By Marriott New Bern Hotel New Bern
Hotel Style:
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
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