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SpringHill Suites New Bern

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SpringHill Suites New Bern
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330 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Greenville, South Carolina
Reviewed yesterday NEW

Was spending 3 nights with my wife, 2 year old and 4 month old. Room was huge. We fit the 2 pack and play portable cribs and still had plenty of room to play in the sitting area. Great location to get downtown. Checkout was a noon, but we wanted to extend it so our kids could get in an...

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Helpful?
Thank UstateTraveller201
Reviewed 2 days ago NEWvia mobile

Not only was it the nicest King Suite we've ever stayed in by far ... but Shannon was the best Marriott employee we've ever had help us going above and beyond to make our check in smooth as can be - and even calling up to our suite after we got inside to make sure we we're satisfied with our...

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Thank Jim C
Roseboro, North Carolina
Reviewed 4 days ago NEW

Great people , Nikki is awesome to deal with. Staff is wonderful .Room great very clean breakfast is super. Very nice place to stay. We will keep going back here. I have not one complaint on this lovely place.

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Thank E898MNamym
Reviewed 2 weeks ago via mobile

Spending over three hundred days a year on the road for business this property is a gem! From my first interactions with the sales manager, Nicki, to one of the desk clerks, Shannon, it is a great experience! Both of these ladies have gone above and beyond to make feel like I'm home. They are truly an asset! I just...

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Helpful?
Thank James F
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

We know you have many options when traveling and are so delighted you choose SpringHill Suites. We aim to have the most professional and caring associates and are elated you recognized two of our very best; Nikki and Shannon. We can't wait to see you the next time your travels bring you back to New Bern!

Reviewed 3 weeks ago via mobile

I stayed in the spring hill suites for over a week. I was just flabbergasted with the courtesy and professional behavior that was demonstrated during my stay. The breakfast was just phenomenal and cleanliness of the rooms was breath taking. Anytime I go to New Bern I would stay at this location.

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Helpful?
1Thank Tariq Q
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

We are so pleased to hear about your great stay. We strive to deliver the best service and be traveler’s top choice when they visit New Bern. We can't wait to have you back!

Greenville, South Carolina
Reviewed 3 weeks ago via mobile

This property is very nice for business or pleasure and even when evacuating during Hurricane Season. The housekeeping staff as well as the front desk receptionist all the way up to their management or top-level people that are very professional and helpful and keep a very clean and cozy hotel as your home away from home when traveling. This area...

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1Thank Harry B
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you so much for your great review. Our hotel was proud to offer so many guests comfort and consistency during such a tumultuous time such as Hurricane Matthew.

Morgan Hill, California
Reviewed December 11, 2016

From check in to check out Jamie and Scott were very helpful with restaurant suggestions , sight seeing tips , and general information about the area. The hotel has a very good breakfast with much variety . All areas were very clean and room was great. The staff and management were knowledgeable about the area . Will certainley here when...

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Helpful?
1Thank billbT2403XR
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you for taking the time to provide us with your glowing review. I truly appreciate you recognizing Jamie and Scott; they are two of the best! We are delighted you enjoyed our tasty breakfast buffet. We look forward to your next visit!

Reviewed December 4, 2016 via mobile

I was in town for funeral my mother died. The Springhill Suites New Bern,NC made my visit enjoyable while I was grieving as well. Latara was polite as well as Karsten. Treated me like a guest queen. I look forward to my next stay very soon. Merry Christmas.

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1Thank Karsten B
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Please accept my sincerest condolences on your loss. Thank you for taking the time to write your very nice review and for recognizing our great team members, LaTara and Karsten. We look forward to welcoming you back under better circumstances next time.

Reviewed November 30, 2016

Scott is the bomb at the springhill suites! A bunch of their other employees are really helpful as well. Great breakfast! Rooms are always very clean and nice. The property is in a very convenient location. Always love staying here.

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1Thank Mansfield F
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you so much for your great review. And you are absolutely correct, Scott is amazing! We pride ourselves on delivering the best service in town and so glad you recognized our staff for a job well done. We can't wait to welcome you back!

Hamden, Connecticut
Reviewed November 30, 2016

I was in town for a funeral and book my hotel here. I was moved 7 times. Room #'s 304, linen was never changed covers was just pulled up. Room 210 and 212 the same thing. Moved to room 104 toilet ran all night and maintenance person came and said he would be right back. But a no show. Went...

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1Thank Neet201428
Gwen F, General Manager at SpringHill Suites New Bern, responded to this review

Thank you for taking the time to provide us with your important feedback. We take your concerns very seriously and will be using your feedback to address areas for improvement and training. Please accept my sincerest apologies for all the issues your experienced during your stay. Our staff provided a refund of two nights of your stay as a gesture...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more   less 

Additional Information about SpringHill Suites New Bern

Address: 300 Hotel Dr, New Bern, NC 28562-5313
Location: United States > North Carolina > North Carolina Coast > New Bern
Price Range: $113 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Bern 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Springhill Suites By Marriott New Bern Hotel New Bern
Hotel Style:
#1 Business Hotel in New Bern
#2 Family Hotel in New Bern
#4 Romantic Hotel in New Bern
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites New Bern staff and other travelers.
1 question
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Akron, Ohio
over a year ago

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Questions? Get answers from SpringHill Suites New Bern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the room are good a quiet and a good size.”
 of 5 bubbles E898MNamym, 4 days ago | Read review
“5th floor , top floor, seems to be quieter . All areas were very nice.”
 of 5 bubbles billbT2403XR, Dec 11, 2016 | Read review
“King size beds!”
 of 5 bubbles mansfieldf, Nov 30, 2016 | Read review
“Try another hotel first make this your very last choice.”
  • Bed in room 104
 of 5 bubbles Neet201428, Nov 30, 2016 | Read review
“The hotel staff will bend over backwards to get you room that you need.”
 of 5 bubbles lindasK2489DP, Oct 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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