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Was the most disgusting hotel in a long time. Mold in jetted tub that didn’t work, grime all over bath cabs and around toilet pee and mold. Stains on shower curtain. Eating area nasty. Would not eat there. Grime all over tub panel and walls,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Morehead CityResponded 2 weeks ago
I welcome your thoughts and thank you for staying with us. From your feedback, I assume that you are among our IHG Rewards Club Members, and we appreciate you loyalty. I am sorry that your recent stay turned differently because of the bathroom...More
We took a chance as we had not made reservations in advance.......we were very pleased. It can be a little tricky to find after dark......so get situated early and plan ahead for dinner. The locally owned restaurants are down near the waterfront.
This was a one night stay at a property I will probably not return to. The staff was friendly and did tell you at arrival that all room keys were inoperable and that a maintenance man would leave the room open for you. If you...More
1 Thank MichaelinNH
Response from IHGService, Guest Relations Manager at Holiday Inn Express Morehead CityResponded December 17, 2017
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding the condition...More
The one and only pro to this hotel was that the bed was nice. Other than that...
-their 'key machine was down' for days and we had to be escorted and let into our room each and every time for two days a nights.
Bathroom was disgusting. I had to have my husband clean it just so I could shower.. Hair from previous occupants all over the room, dryer,bed, table.. Both side doors that require a key card stayed unlocked for anyone to just walk in... Older lady that...More
Response from Jessica W | Property representative |
Dear Wallace c,
Thank you for your question! Yes, we allow pets, not just service animals. We have our first floor dedicated to pet friendly rooms. There is a $35 nonrefundable pet fee. Please call us so we can get your... More
Dear Wallace c,
Thank you for your question! Yes, we allow pets, not just service animals. We have our first floor dedicated to pet friendly rooms. There is a $35 nonrefundable pet fee. Please call us so we can get your reservation set up at 252-247-5001. Thanks again and have a wonderful day!
Director of Sales
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"Don't count on the internet, ask if the keys work before you reserve, no advise on room preference."