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SpringHill Suites Charlotte Lake Norman/Mooresville

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SpringHill Suites Charlotte Lake Norman\/Mooresville
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194 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Louisville, Kentucky
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay here a few times a year for business trips. The hotel is clean, accessible, and over the last couple years, has developed some good neighboring restaurants. Jeffery's across the parking lot has wonderful lunch. But for dinner, I'd suggest heading down the road to Eddie's Raw Bar for some great seafood.

Helpful?
Thank drewhaeffele
Atlanta, GA
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have serious eye problems and mistakenly logged onto their high speed Wi-Fi. If you have eye problems, you make plenty of mistakes but I've never-ever had anyone refuse to reverse a mistaken sign-on or charge that was a mistake until last weekend when I stayed here for a family funeral. I spoke to both the Assistant Mgr and the... More 

Helpful?
Thank HarJo
Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville, responded to this review

Thank you for your feedback. Marriott is pleased to offer multiple options for guest internet use, and at all Marriott properties it is a multiple step process. You must first type in your last name with correct spelling as well as your room number. You are then given two options to choose from, then you are asked if you are... More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 22, 2016 via mobile

My family and I drove for over 8 hours to visit my brother's 3 daughters (including his twin daughters for their 8th birthday). I purchased an ice cream cake as a surprise for the children and set up a little party in the hotel room for the children. Before I made the purchase of ice cream cake I called the... More 

Helpful?
3 Thank PhillyLegal
Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville, responded to this review

Thank you for your feedback. My apologies that you had an unpleasant experience while on property. We were hosting two groups that day and were storing both cakes for use later in the evening. Someone from one of the groups actually asked for a cake table to be put in the pool room, Stephanie may have thought that was your... More 

1 review
2 of 5 stars Reviewed August 20, 2016 via mobile

I drove all the way from Philadelphia to NC to visit family. My husband and I are both chefs and we also own a Catering Company. We went down for breakfast and recieved raw sausages. I asked the attendant if she can cook the sausage a little more because they were still raw. The attendant went back and forth with... More 

Helpful?
Thank Gina H
Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville, responded to this review

Thank you for your feedback! My apologies that you had a bad experience in breakfast. We actually do not have raw food on property, all of our items come fully cooked. All we do for service is actually heat up the items in the oven and place them in the warmer on the buffet. That may have been the confusion... More 

Barrie Ontario
Level Contributor
75 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed August 8, 2016

We stayed at this property for one night on August 6th on our way to Orlando. It is very conveniently located immediately off the highway. The area is definately higher end. There are several restaurant choices immediately outside the hotel, including McDonalds, Jefferys and Johnny Bruscos. We ate at Johnny Bruscos which was very good. The area is very safe.... More 

Helpful?
Thank Steve&Reen
Cleveland, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 8, 2016

Stayed here for a night returning from FL to OH. Staff was welcoming and courteous. Stayed in a suite with two queen beds. Room was clean, fresh, modern, and very comfortable. Bed and pillows just perfect, with clean and bright sheets. Carpet was clean and not worn. Other furniture in top condition. The room was very inviting with soothing colors... More 

Helpful?
Thank Lisa0621
Troutman, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 26, 2016 via mobile

The staff is courteous, rooms clean, wonderful stay all around but the cherry on top is the amazing breakfast! And it's free! Eggs, bacon or sausage, biscuits and gravy, pancakes, fresh fruit, oatmeal bar with dried fruits, walnuts, granola, there isn't a better breakfast in town! Best morning ever!

Helpful?
Thank Emily W
Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville, responded to this review

So glad to hear you enjoyed your time with us and we were able to provide a great start to your day! We appreciate you staying with us and look forward to seeing you on your next trip to Mooresville! More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 26, 2016

This is our second stay. We were here a year ago and liked it and returned this year May 23, 2016. Everything was very good , room and bathroom were clean. Breakfast was good, area was keep clean. Will stay again when traveling in that area.

Helpful?
Thank betty r
Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville, responded to this review

Thank you for your feedback! We appreciate you returning to stay with us and hope we will see you again in the future! Thank you for being our guest! More 

rochester, ny
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 26, 2016

This was about our 5th visit to this hotel during our travels north and south. It has always been our 'go to' location, but no longer. The hotel is top notch except for the large groups staying there which can become a bit loud and boisterous (kids groups in particular). That I can overlook given the quality of the rooms... More 

Helpful?
Thank hokiedad_7
Beth C, General Manager at SpringHill Suites Charlotte Lake Norman/Mooresville, responded to this review

Thank you for your feedback about your recent stay with us. We appreciate you being a return customer and hope you will reconsider and stay with us again. We normally don't offer a refund for the high speed access as it is a three step process to access. However, I do understand that the AGM (Megan) assisted you with this... More 

Mishawaka
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2016

The people at the hotel very nice. We did have trouble trying to get are going to lock when we left in our room so we can let the front desk know. When we returned from a wedding and we went back to our room to get undressed for the evening someone used their key and opened up our door.... More 

Helpful?
1 Thank JHJBJLD
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about SpringHill Suites Charlotte Lake Norman/Mooresville

Address: 121 Gateway Blvd, Mooresville, NC 28117-5540 (Formerly SpringHill Suites Charlotte Mooresville)
Location: United States > North Carolina > Mooresville
Price Range: $141 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Lake Norman/Mooresville 3*
Number of rooms: 107
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Also Known As:
Springhill Suites Charlotte Mooresville Hotel Mooresville
Springhill Suites Mooresville
Hotel Style:
#1 Family Hotel in Mooresville
#3 Business Hotel in Mooresville
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