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Candlewood Suites Mooresville

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Candlewood Suites Mooresville
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Reviewed 3 weeks ago via mobile

My family and I had a wonderful stay! It was clean, comfortable, and spacious. Scott provided prompt, friendly, and over all excellent customer service. The pool is warm which is a big plus to our family. We will definitely come back!

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Helpful?
Thank Rico W
Jhosseline H, Front Office Manager at Candlewood Suites Mooresville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! Sincerely, Jhosseline Hernandez

Beavercreek, Ohio
Reviewed 3 weeks ago

The rating reflect what was a bad day for the hotel. As we checked in we were told that there had been a water problem and that if the water was discolored "just let it run and it will clear up". As we rounded the corner to the elevator there was a garbage can in the hall with water dripping...

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Helpful?
Thank Bergbahnn
Jhosseline H, Front Office Manager at Candlewood Suites Mooresville, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the water. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.

Reviewed 3 weeks ago via mobile

This is my second time staying at this hotel and this stay has been just as good. Scott and the rest of the staff is very friendly and just kind. The rooms are spacious, clean and come with a kitchenette. It's also updated. It's nice to know that I have a good IHG hotel to stay at near Charlotte.

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Helpful?
Thank Keith C
Jhosseline H, Front Office Manager at Candlewood Suites Mooresville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Cedarville, Ohio
Reviewed November 14, 2016 via mobile

I love Candlewood Suites!! This one didn't let me down. Nice location. Young lady at the front desk was extremely nice. Check was quick and my room was ready for early check in as requested. If you're in the area great place to stay

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Helpful?
Thank dvinpwr
Jhosseline H, General Manager at Candlewood Suites Mooresville, responded to this review

Thank you for your amazing review of our hotel. I am so very pleased to hear you enjoyed your stay with us and we exceeded your expectations. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. It was our pleasure to sere as your host hotel. Sincerely, Tina W. General Mananger

Westerville, Ohio
Reviewed November 11, 2016

My wife and I stopped at this hotel on our way home from Florida. This was our first visit at this hotel and it will not be our last. The Reservation process was easy and quick. The check-in was fantastic. The staff could not have been friendlier or more accommodating. The room had everything we needed and more - and...

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Helpful?
Thank Thomas B
Jhosseline H, General Manager at Candlewood Suites Mooresville, responded to this review

Thank you much for your review of our hotel. I am so very pleased to hear you enjoyed your stay with us and we exceeded your expectations.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Tina W. General Manager

Lansing, Michigan
Reviewed October 20, 2016 via mobile

The hotel was nice and very affordable. The rooms were very clean and spacious. This hotel is primarily for longer stays rather than just an overnight stay. The one thing that I missed was the continental breakfast included with most other hotels.

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Helpful?
Thank littlelisa291
Jhosseline H, Guest Relations Manager at Candlewood Suites Mooresville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Beaufort, South Carolina
Reviewed October 20, 2016

With the approach of Matthew and with little advance notice, we had a mandatory evacuation from our home in South Carolina. We needed a hotel where we could go with our cat and 2 dogs. We were very fortunate to find the Candlewood Suites in Mooresville. The staff was so sympathetic and friendly and took such good care of us....

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Helpful?
Thank gailmarieorsi
Jhosseline H, Guest Relations Manager at Candlewood Suites Mooresville, responded to this review

I am pleased to hear you enjoyed your stay with us. We take great pride in taking care of our guests and lovely pets, so we value your feedback. We hope you will visit us again. Thank you so much for your review of our hotel.

anywhere for a good meal
Reviewed October 18, 2016

This was our first stay at an "extended stay" facility, so we were a bit surprised that housekeeping was not provided daily, a fact we found out as we returned to our room at the end of the day to find our towels still on the bathroom floor, and the bed not made. Might be our mistake, not sure anyone...

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Helpful?
Thank chuckiek
Jhosseline H, Guest Relations Manager at Candlewood Suites Mooresville, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Fort Myers, Florida, USA
Reviewed October 17, 2016 via mobile

This is a really nice hotel. Great staff, clean large rooms but I have one issue. My room was on the second floor facing the front parking lot, and they have a bright light that I believe is on a flag, that shines in the room all night. To maximize this issue, the curtains do not close that would darken...

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Helpful?
Thank byrnez
Jhosseline H, Guest Relations Manager at Candlewood Suites Mooresville, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Columbus, Mississippi
Reviewed October 12, 2016 via mobile

The whole facility was clean and the staff was always friendly. The rooms were well stocked and you couldn't tell it was a pet friendly hotel. No smell and very well maintained. Will definitely stay here again.

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Helpful?
Thank Brent T
Jhosseline H, Guest Relations Manager at Candlewood Suites Mooresville, responded to this review

I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you so much for your review of our hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our new 100% smoke free hotel is located immediately off I-77 and just moments from beautiful Lake Norman and downtown Mooresville NC.Known as "Race City USA" our hotel is conveniently located close to NASCAR Technical Institute, NC Auto Racing Hall of Fame and home to several NASCAR teams.Whether you are traveling on business or pleasure you can enjoy our central location to: Lowe's Corporate Offices, NGK Ceramics; Mazeppa and Talbert Business Parks, Lazy 5 Ranch, Carrigan Farms or simply enjoy a cruise on Lake Norman or a day at Lake Norman State Park.Our sparkling salt water indoor pool is open year round. ... more   less 

Additional Information about Candlewood Suites Mooresville

Address: 3247 Charlotte Hwy, Mooresville, NC 28117-5514
Location: United States > North Carolina > Mooresville
Price Range: $101 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Mooresville 2.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#1 Green Hotel in Mooresville
#5 Family Hotel in Mooresville
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Mooresville staff and other travelers.
1 question
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Boothwyn, Pennsylvania
over a year ago

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Questions? Get answers from Candlewood Suites Mooresville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“End rooms appear to have weak WiFi”
 of 5 bubbles Bergbahnn, 3 weeks ago | Read review
“We have stayed there several times and have always had a pleasant room with little noise and comfortable ambiance.”
 of 5 bubbles Patricia194563, Oct 10, 2016 | Read review
“Try to stay away from pet friendly rooms if you want quiet.”
 of 5 bubbles brianwU8241DC, Oct 9, 2016 | Read review
“Pet friendly, good location, no housekeeping”
 of 5 bubbles arync2016, May 2, 2016 | Read review
“Go with the 1 bedroom suite its the best!”
 of 5 bubbles KaylaSvereika, Apr 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question