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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman

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Holiday Inn Express Hotel & Suites Mooresville - Lake Norman
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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Fort Loramie, Ohio
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stopped on our way for a coastal vacation. Hotel was ok--tons of dogs and urine in elevator. Dogs were not supposed to be on our floor, but they were. Toilet kept running through the night. Beds weren't that comfortable! Breakfast area was nice and fresh.

Helpful?
Thank MRMomma
Robin V, Front Office Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Lakeland, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed two nights in one of the suites. It was a very nice room with plenty of space for my family. It's not fancy, but very clean and comfortable (which are more important in our eyes). Convenient location with several restaurants just a short walk away.

Helpful?
Thank Cindy B
Robin V, Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A clean hotel is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. I will post this review so that all the staff can read you great words. thank... More 

North Carolina
Level Contributor
10 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Small parking lot...you basically drive through another motel's parking lot to access the HIE so it was confusing to get to when we first arrived. Nice, updated lobby-breakfast area. Room needs updating. Bathroom the smallest we've experienced for a HIE. Some staff need more customer service training. Hotel bill/receipt was not put under door by morning so had to check-out... More 

Helpful?
Thank singletracktoo
Robin V, Front Office Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. All your comments are essential to educating our staff about good and bad service. I will be sharing your comments with all staff so that we can ensure additional training is put into place. Sincerely, Aaron J... More 

Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2016

Have stayed in Mooresville in the past and wanted to try something different that would accept pets. We were truly happy with the decision. Suites are in very good shape with nice little living space with wet bar and separate bedroom. It would have been really helpful if they had provided paper towels for clean up in the wet bar/kitchen... More 

Helpful?
Thank Sharon L
Robin V, Front Office Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aaron J Assistant General Manager More 

Naples, Florida
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 18, 2016 via mobile

The Holiday Inn Mooresville provides us a good stop over on our semiannual trips from New York to Florida and back. Pet friendly property with friendly, helpful staff. Our cats seemed unstressed, but did hear some barking from other rooms. Easy on and off 1-77. Various restaurants close by. Rooms a little tired, but acceptable. Nearby pizza eatery delivers if... More 

Helpful?
Thank Schmotterj
Robin V, Front Office Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aaron J Assistant General Manager More 

Riverton
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2016 via mobile

Love this motel. Everyone is very friendly and the rooms are always neat and clean. Love the beds! The breakfast ladies are both so sweet and friendly. And, Robin is so fun to visit with. She always remembers us and comes over to visit. Stay there everytime we are in the Mooresville area.

Helpful?
Thank Brenda P
Robin V, Front Office Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aaron J Assistant General Manager More 

Parrish, Florida
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 25, 2016

We had a death in the family and we have used the Holiday Inn Express in another state and was very happy with our stay there. That is why we choose this hotel. The staff at the front desk (Stephanie & Erin) went way out and beyond to accommodate our family and offered their assistance at any time of the... More 

Helpful?
Thank Cindy06191953
Robin V, General Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your review of our hotel. You are yet in our thoughts and prayers. If we can be of further assistance please do not hesitate to call upon us. Sincerely, Aaron J Assistant General Manager More 

Durham, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 24, 2016 via mobile

My son's basketball team stayed at this hotel for the last two weekends. The rooms are spacious the bed is comfortable and for the most part staff is friendly. I found, during both stays, the "breakfast staff" short and rude. During my first visit we had a serious leak in the roof over the shower. I thought it was rather... More 

Helpful?
Thank Mamakatof2
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Dear Mamakatof2, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I'm sorry our hotel fell below your expectations. It sounds like your stays were inconsistent. Your comments concerning room maintenance, cleanliness and breakfast service have... More 

Atlanta, Georgia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 20, 2016

This hotel is in the middle of an outdoor shopping/strip mall center, which you then have to access by crossing thru a Chinese restaurant parking lot. Staff was friendly, though couldn't handle getting my boarding pass to print. Be sure to delete any files you might open for work, as there was a cache of files left on the computer... More 

Helpful?
Thank J G
Robin V, General Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you for your candid feedback regarding our staff. We strive to make each guest experience a positive one. The parking spaces are not in our control as we share the lot with two adjacent businesses. Thank you for bringing to our attention the files left by another guest, we have addressed that and working on ways to enhance the... More 

Springfield, United States
2 reviews
5 of 5 stars Reviewed April 20, 2016

This hotel is in a nice location with plenty of shops and restaurants around. Room was clean and comfortable. The staff went the extra mile helping me reserve a room for my grown son and assisted when we were having phone/communication issues. Highly recommend and thank you for your help!

Helpful?
Thank Joan A
Robin V, Front Office Manager at Holiday Inn Express Hotel & Suites Mooresville - Lake Norman, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aaron J Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcom to Moorseville, Race City USA, our beautiful hotel is just 5 years old and we offer the best accommodations in Mooresville and the Charlotte Metro area. If you are visiting on business we offer free WIFI internet, a business center and we are located close to Lowes Home Improvement Corporate Headquarters, Lowes Planogram Facility for Lowes Vendors as well as near these fine local companies; Daimler Trucks, Carolina Beer & Beverage, CKS Packaging, Freighliner, UAW United Auto workers, NGK Ceramics, PGI Polymer Group Inc, Cardinal AG, Best Sweets, Southern Container, Duke Energy, TOYO Seal America, AeroDyne Wind Tunnel and PGI Nonwovens. For leisure travelers we offer easy access to I-77 and to over 100 local restaurants. Additionally in Race City USA you can visit NASCAR Race Shops for Penske Racing, DEI Dale Earnhardt Incorporated, Roush Yates Racing, JR Motorsports, Rusty Wallace Inc, Red Bull Racing, NTI Nascar Technical Institute, The NC Racing Hall of Fame, Memory Lane Museum and the Auto Racing Walk of Fame. Davidson College and Mitchell Community College are located nearby. Relax in Downtown Mooresville with our quaint shops pubs, Lake Norman State Park or enjoy an evening our outing on the Water at Queens Landing. So check us out, we would love to have you visit our hotel, and enjoy some good ole southern hospitality! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Mooresville - Lake Norman

Address: 130 Norman Station Blvd, Mooresville, NC 28117
Location: United States > North Carolina > Mooresville
Price Range: $111 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mooresville - Lake Norman 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Hotel And Suites Mooresville - Lake Norman
Holiday Inn Mooresville
Mooresville Holiday Inn
Holiday Inn Express Mooresville
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