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Relax Inn Monroe

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Traveler (6)
Room & Suite (7)
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Overview
  • Excellent21%
  • Very good19%
  • Average9%
  • Poor14%
  • Terrible37%
Jan 7, 2018
“Quite, comfortable, safe and great customer service.”
Jul 2, 2017
“No way!!”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Concierge
2 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (41)
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11 - 15 of 41 reviews
Reviewed June 21, 2015

On the plus side--working tv, fridge, and air conditioner On negative side--over half of electrical outlets didn't work; rather scary characters in parking lot all hours of night; pool was filled in with dirt; coffee and juice was only thing offered for 'breakfast'; very run-down...More

3  Thank karen2015454
Response from gm_relaxinn, General Manager at Relax Inn MonroeResponded July 14, 2015

Dear Ms. Karen, I am so sorry that you found your experience to be so bad. That is not a normal occurrence for our guests. Again, I apologize that we did not live up to your expectations. We are currently undergoing renovations and starting July...More

Reviewed June 10, 2015

The Relax Inn is a good property, reasonably priced, clean and in a good location. The staff was excellent, especially the front desk team, specifically the General Manager, Sanjay Desai, who went the "extra mile" to help us in a difficult situation. I would recommend...More

Thank JeanJ J
Response from gm_relaxinn, General Manager at Relax Inn MonroeResponded June 15, 2015

Dear JeanJ, Thank you so much for a great review! Thank you also for complimenting our entire staff as our goal is to make each guests feel at home and treat them like our family. Reviews like yours motivates us to perform better and better!...More

Reviewed May 7, 2015 via mobile

We stayed May 2-4, 2015 in a smoking room. A friend chose a non smoking room. Our room smelled awful and had burn holes in the curtains. The non smoking room was a lot nicer. No bad smell and the furniture was in great shape...More

3  Thank Audra C
Response from gm_relaxinn, General Manager at Relax Inn MonroeResponded June 15, 2015

Dear Guest, I am so sorry that you found your experience to be so bad. I apologize that we did not live up to your expectations. That is not a normal occurrence as we strive to make each guest's stay a great one. Please visit...More

Reviewed May 7, 2015

For the price, the room was a good bargain. The pictures on the website are very outdated, but the room is tolerable. It's nice to have an option to sleep and not break bank to do it. "Basics" are offered and the shower is clean...More

Thank Kierstien
Response from gm_relaxinn, General Manager at Relax Inn MonroeResponded June 15, 2015

Thank you so much for taking time to review our hotel Relax Inn! One of the great things about our location is that it is located with such easy access to several fast foods and restaurants. I am glad you enjoyed your stay. We take...More

Reviewed April 28, 2015

loved everything about the experience.staff was friendly and accomodating.room were clean and fresh.location is great,near my work site and hwy 601 is two minutes away.price is great.definitely recommend this place if you are looking for a place to stay in Monroe.we will be back.More

1  Thank Mike J
Response from gm_relaxinn, Manager at Relax Inn MonroeResponded April 30, 2015

Dear Mr. Mike, Thank you for reviewing our Relax Inn hotel and for choosing to stay with us. I am delighted to hear that you had a wonderful experience and received excellent service. It is an honor to have you as a guest. We look...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Concierge
Meeting Rooms
Breakfast included
Business Center with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
$61 - $67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
$61 - $67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveler (6)
Room & Suite (7)
Questions & Answers
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Room Tips
"Inside courtyard is more quite."
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"use the chain lock!!!"
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"Nothing suggested to me that there are "good rooms" here."
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"two level establishment, we were on first floor, we were close to highway with NO highway noise"
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