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Comfort Inn Matthews-Charlotte

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1718 Windsor Crossing Dr., Matthews, NC 28105
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Comfort Inn Matthews-Charlotte
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481 Reviews from our TripAdvisor Community

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Showing 477: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Was really pleased with stay!! Would recommend and stay again. Desk staff very helpful. Room was huge and very clean. Rates very reasonable. Eating area for breakfast clean and well maintained. Wish we could have stayed another night!!

Helpful?
Thank Beth C
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Traveling from Atlanta, i did not know what to expect. I must say that this hotel is Beautiful. When we arrived to the hotel for our Family Reunion we were greeted with great customer service.I was very pleased with the rooms. Very CLEAN, nice aroma, and comfortable. Shavone was Excellent!

Helpful?
Thank Sharon J
Altonia, PR
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

My wife and HIGHLY recommend Comfort Inn Matthews-Charlotte. Our room was excellent. We bed was great. Slept like a baby. Very busy but did not hear a thing from all the activities going on. Breakfast was also very complete. Location, location, location! Shopping Kohl’s, JC Penney, Strip Malls, Salons, Ethnic food restaurants of just about every kind imaginable, Outback Steakhouse,... More 

Helpful?
Thank Gary H
Macon, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I routinely stay at the Comfort Inn, 1718 Windsor Crossing Dr., Matthews, NC 28105 when in the area for business. The staff is exceptionally polite and willing to go the extra mile for your comfort. The rooms are clean and well appointed. They have a swimming pool, exercise facilities, and meeting rooms. And their complimentary breakfast is to die for.... More 

Helpful?
1 Thank Hey_Bones
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you for leaving us this perfect detail review! We are so touched by it. I am glad that you loved our hotel across the board. We always make sure we give our guests hospital clean rooms and a great service with a smile. Our staff's goal is to make sure each guests feel at home and... More 

Alpharetta
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel for the price. I stayed one night mid-week. The bedding was excellent. The hotel lobby, halls, and room were clean. Nice channel selections on TV. There are plenty of places to eat near the hotel. I did not connect to Wi-Fi so I cannot review it. The breakfast was good for a hotel in this price range. Do... More 

Helpful?
Thank Hugh G
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the wonderful review! We are glad that you had a pleasant stay at our hotel and that we met your expectations. We also thank you for being our future loyal guest. Your loyalty is our goal and reward for our hard work. We wish to see you again soon! Chet Patel GM More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 1 week ago

We travel to Charlotte every other year. We have always found this Comfort Inn to be not only accommodating to our needs, but the location is phenomenal. The hotel is surrounded by restaurants, as well as plenty of stores for your shopping needs. It is just a short drive to downtown Charlotte.

Helpful?
Thank BAYS901
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, First of all, thank you soooo much for being a loyal guest to our hotel! Your loyalty is our main goal and its a compliment. I am glad that we are still meeting with your expectations and we are excited to let you know that we are in process of doing bathroom renovation at the end of... More 

Horsham, United Kingdom
Level Contributor
88 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Having spent time in both Johns creek and pigeon forge we ventured further towards uncharted territory for us and into North Carolina and Charlotte to be precise, a stop for 2 nights to explore Charlotte which was a disappointment to be honest. The hotel was great and with there being an outdoor pool an deal way to cool off after... More 

Helpful?
Thank PJWIBBLE
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you for the review! I am glad that you enjoyed your stay at our hotel and the pool in this heat. Thank you for complementing our beds as we invested a lot to make sure our guests gets the best. We wish to see you again very soon! Chet Patel GM More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great three day stay from arrival to departure. Hotel staff was very helpful to ensure our complete satisfaction. Thanks to Nicky at the front desk our infant was able to have a comfortable sleep on a substituted mattress in his crib. The rooms were both clean and comfortable. Nice area that was close to Charlotte with plenty of food choices... More 

Helpful?
Thank PD W
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest,, Thank you for the wonderful review! We are glad that you loved our hotel across the board Our teams goal is to give the best product at the best price in the area. From your review, we can see that we are going in the right direction. We wish to see you again soon! Chet Patel GM More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at your fine motel on June 16, 2016 and we were floored to find this hidden treasure so close to downtown. The people working there were just so courteous and efficient as if you were some large 5 star high dollar hotel. The room was clean and comfortable. We only stayed the one night as... More 

Helpful?
Thank jlewis2624
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, We like to thank you soooo much for this sweet review!!!!! I have to say that your review comes on our top 3 best review! Its so amazing to see our hard work being appreciated to this level. Reviews like yours motivates our entire team to do better job each and every time. We wish to see... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We were just passing through and needed a place quickly. We had a reservation at another hotel and upon our arrival, were so disappointed, so we left. We called Comfort Inn and they were very accommodating. The hotel staff were friendly, helpful, and attentive. The room was clean. The beds had mattress encasements and box spring encasements for protection which... More 

Helpful?
Thank lilkriswcu
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest,, Thank you for the wonderful review! We are glad that you chose our hotel for the stay over and that we met your expectations. Our goal is to make sure we give the best at the best price with out compromising quality as we want your loyalty. We wish to see you again soon! Chet Patel GM More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
BRAND NEW 2014 RENOVATED! Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure to Matthews/Charlotte. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: •All New Renovated Rooms in 2014 •One of the few hotels in town with 2 Queen Beds (BRAND NEW QUEEN AND KING BEDS) •All rooms have 32" Flat Screen LCD Tv's/ Microwave & Refrigerator •Free Wi-Fi Internet •Free Full Hot Breakfast Buffet (Sausage Patty, Bacon, Egg Patty, Waffles, Boiled Eggs, Etc...) •Free Happy Hour in the Lobby Mon-Wed 5PM-6PM (Free Wine, Sodas, and Appetizer (Appetizer are provided by local restaurants for our guest at no cost)•Over 30 franchised restaurants with in 0.5 Mile to 1 Mile ... more   less 

Additional Information about Comfort Inn Matthews-Charlotte

Address: 1718 Windsor Crossing Dr., Matthews, NC 28105
Location: United States > North Carolina > Matthews
Price Range: $82 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Matthews-Charlotte 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Matthews
Matthews Comfort Inn
Hotel Style:
#1 Business Hotel in Matthews
#1 Best Value Hotel in Matthews
#1 Family Hotel in Matthews
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