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Comfort Inn Matthews-Charlotte

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Comfort Inn Matthews-Charlotte
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484 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Tampa, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Arrived later in the evening, staff was friendly and accommodating, room was clean and very comfortable. Had issues with prior reservations, my mistake with dates making reservations on-line, inquired about charges and was told the Manager would contact me. The manger did contact me and went out of his way to accommodate my request. Would I stay there again.... Yes!

Helpful?
Thank goss61
atl
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is nice, but we won't stay again. The outside and lobby are brave new but the doors and bathrooms are very old. You can tell there have been renovations, but not enough. The sink area was very small and there was mold on the ceiling in the shower. I guess it's a great value for the price and... More 

Helpful?
1 Thank Jenne-25
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the review! We are glad that you loved our hotel and service. We are in process of renovating our bathrooms starting by end of year to give our guests better bath experience. I will focus on the issues you mention. We hope you give us another chance. We wish to see you... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel a few times prior and always loved it. It is in close proximity to restaurants, fast food and shopping area. I recently booked a stay and unfortunately and unforeseen event arose and lead me to have to cancel my stay. Upon calling the hotel, I spoke with a rep who said she was unable... More 

Helpful?
Thank _dmoody130
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Derek, We thank you so much for being a loyal guest to our hotel and this great review! I was so glad to help you with your reservation. We rather get your future loyalty then your money. Guests satisfaction is our main goal. From your review, we can see that we are going in the right direction. We wish... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Was really pleased with stay!! Would recommend and stay again. Desk staff very helpful. Room was huge and very clean. Rates very reasonable. Eating area for breakfast clean and well maintained. Wish we could have stayed another night!!

Helpful?
Thank Beth C
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Beth, Thank you so much for the wonderful review! We are all touched by it. We are glad to hear that you had a great time. We are all about giving a great value to our guests at the best price without compromising quality. From this review, we can see that we are going in the right direction. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Traveling from Atlanta, i did not know what to expect. I must say that this hotel is Beautiful. When we arrived to the hotel for our Family Reunion we were greeted with great customer service.I was very pleased with the rooms. Very CLEAN, nice aroma, and comfortable. Shavone was Excellent!

Helpful?
1 Thank Sharon J
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Sharon, Thank you for the short and sweet review! I am so glad that you enjoyed your stay> I am glad that our staff took care of you as our goal is to make each guest feel at home and treat them like family. Shavone is one of our top employee and she will be reward for her great... More 

Altonia, PR
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 weeks ago

My wife and HIGHLY recommend Comfort Inn Matthews-Charlotte. Our room was excellent. We bed was great. Slept like a baby. Very busy but did not hear a thing from all the activities going on. Breakfast was also very complete. Location, location, location! Shopping Kohl’s, JC Penney, Strip Malls, Salons, Ethnic food restaurants of just about every kind imaginable, Outback Steakhouse,... More 

Helpful?
Thank Gary H
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Hello Gary, We thank you so much for this perfect 5 star review! We are so glad to know that you loved our hotel all across the board. Review like yours motivates us to do better each and every time. Yes, we do give the best beds in the area as we just installed new bedding system. Now we can... More 

Macon, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2016

I routinely stay at the Comfort Inn, 1718 Windsor Crossing Dr., Matthews, NC 28105 when in the area for business. The staff is exceptionally polite and willing to go the extra mile for your comfort. The rooms are clean and well appointed. They have a swimming pool, exercise facilities, and meeting rooms. And their complimentary breakfast is to die for.... More 

Helpful?
1 Thank Hey_Bones
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you for leaving us this perfect detail review! We are so touched by it. I am glad that you loved our hotel across the board. We always make sure we give our guests hospital clean rooms and a great service with a smile. Our staff's goal is to make sure each guests feel at home and... More 

Alpharetta
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2016

Great hotel for the price. I stayed one night mid-week. The bedding was excellent. The hotel lobby, halls, and room were clean. Nice channel selections on TV. There are plenty of places to eat near the hotel. I did not connect to Wi-Fi so I cannot review it. The breakfast was good for a hotel in this price range. Do... More 

Helpful?
Thank Hugh G
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you so much for the wonderful review! We are glad that you had a pleasant stay at our hotel and that we met your expectations. We also thank you for being our future loyal guest. Your loyalty is our goal and reward for our hard work. We wish to see you again soon! Chet Patel GM More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed July 15, 2016

We travel to Charlotte every other year. We have always found this Comfort Inn to be not only accommodating to our needs, but the location is phenomenal. The hotel is surrounded by restaurants, as well as plenty of stores for your shopping needs. It is just a short drive to downtown Charlotte.

Helpful?
Thank BAYS901
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, First of all, thank you soooo much for being a loyal guest to our hotel! Your loyalty is our main goal and its a compliment. I am glad that we are still meeting with your expectations and we are excited to let you know that we are in process of doing bathroom renovation at the end of... More 

Horsham, United Kingdom
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

Having spent time in both Johns creek and pigeon forge we ventured further towards uncharted territory for us and into North Carolina and Charlotte to be precise, a stop for 2 nights to explore Charlotte which was a disappointment to be honest. The hotel was great and with there being an outdoor pool an deal way to cool off after... More 

Helpful?
Thank PJWIBBLE
Chet_Patel, General Manager at Comfort Inn Matthews-Charlotte, responded to this review

Dear Valued Guest, Thank you for the review! I am glad that you enjoyed your stay at our hotel and the pool in this heat. Thank you for complementing our beds as we invested a lot to make sure our guests gets the best. We wish to see you again very soon! Chet Patel GM More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
BRAND NEW 2014 RENOVATED! Situated in the heart of beautiful Matthews in the Windsor Square Shopping Center. The Comfort Inn is the perfect location, whether traveling on business or pleasure to Matthews/Charlotte. The hotel is minutes from uptown Charlotte and only footsteps from the Matthews' area's finest shops and restaurants.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: •All New Renovated Rooms in 2014 •One of the few hotels in town with 2 Queen Beds (BRAND NEW QUEEN AND KING BEDS) •All rooms have 32" Flat Screen LCD Tv's/ Microwave & Refrigerator •Free Wi-Fi Internet •Free Full Hot Breakfast Buffet (Sausage Patty, Bacon, Egg Patty, Waffles, Boiled Eggs, Etc...) •Free Happy Hour in the Lobby Mon-Wed 5PM-6PM (Free Wine, Sodas, and Appetizer (Appetizer are provided by local restaurants for our guest at no cost)•Over 30 franchised restaurants with in 0.5 Mile to 1 Mile ... more   less 

Additional Information about Comfort Inn Matthews-Charlotte

Address: 1718 Windsor Crossing Dr, Matthews, NC 28105-5070
Location: United States > North Carolina > Matthews
Price Range: $86 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Matthews-Charlotte 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Matthews
Matthews Comfort Inn
Hotel Style:
#1 Best Value Hotel in Matthews
#1 Family Hotel in Matthews
#1 Business Hotel in Matthews
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