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Holiday Inn Express Hotel & Suites Matthews East

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Holiday Inn Express Hotel & Suites Matthews East
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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Youngstown, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I were in-town for our 93 year old grandmothers Homegoing Celebration. The hotel was perfect...it was clean and smelled fresh. Cameron at the front desk made check-in smooth and seamless. His professionalism and sense of humor was great and brought some comfort to us during our sad time. Also, the young lady that works the Audit shift... More 

Thank taberryiii
knoxville, TN
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I switched to this hotel after staying at a different brand throughout the year. I was hoping to encounter fewer issues. The hotel was newer or had been updated. The common areas were very nice. Breakfast was good but would have liked to see some fresh fruit options. Front desk staff was courteous and professional.. The room was bland but... More 

Thank Traveler672
Wake Forest, North Carolina
Level Contributor
140 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very pleasant hotel. Clean, neat, well appointed. All amenities for a single, couple, family stay at reasonable market price. Easy access to I-485 and US 74. Restaurants, and shopping nearby. Will stay there again.

Thank mikea1949
North Carolina
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and comfortable. I had to travel for work and at the same time was the state high school basketball championships (July 2015). So there was extra noise and weirdness going on with all the teenagers running around, but the manager, Tonia, discounted my stay. Since they were proactive about my complaints, I would stay there again.

Thank BeachlifeNC
A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I stayed at the Holiday Inn Express in Matthews for a week while looking for a home to rent and visiting the area and attending some church events . I couldn't recommend a better place to stay, the entire staff was very friendly and helpful,, the housekeeping was excellent, the continental breakfast was always fresh and delicious.... More 

Thank A TripAdvisor Member
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Excellent review, thank you for all the kind words about the hotel, staff and the services!! We are all so proud of the southern hospitality, clean rooms, great food and well maintained property and thrilled that you see every department takes great pride in the hotel!! Cannot wait to see you again soon! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed August 15, 2016

I was extremely impressed with my stay at this Holiday Inn. All staff was extremely friendly (Brittany in particular). She aided us with booking an extra hotel room on extremely short notice. The food was great and the staff members made sure our continental breakfast was just what we needed to start our day. I also want to note that... More 

Thank charlottecrowgey
Avondale Estates, Georgia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2016

I wanted to thank the entire staff at Holiday Inn Express Mathews (especially Jennifer) for showing compassion in a time of need. I was traveling with my husband and son to attend the funeral of a close relative. Unfortunately, on the day of travel my husband was in an accident at work and was badly injured. We were in the... More 

Thank Dee C
Charlotte, North Carolina
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 13, 2016

My family had planned an event at this Holiday Inn but a family member had a terrible accident on that day( he is now fine) and we had to cancel our plans at the last minute. The hotel was so understanding and supportive; they allowed us to reschedule without penalty and no hassle whatsoever. In addition the facility was spotlessly... More 

Thank 2mdoves
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2016 via mobile

I thoroughly enjoyed my stay at this hotel. Robert, Yvonne and Tina who work at the front desk are absolutely excellent in demeanor and at their job. I would definitely recommend. I had to King Suites and stayed fir two nights at this hotel. I enjoyed my time poolside, although I didn't have time to go to the exercise room

Thank gloriayb
Charleston, West Virginia
1 review
5 of 5 stars Reviewed July 19, 2016

My 88 year old Mother and I stayed at the hotel this month - we were greeted by a very pleasant lady at the front desk who answered our questions. They were extremely accommodating - we had a room close to the entrance and dining room. The room was clean and the beds were very comfortable. The continental breakfast had... More 

Thank dkraus
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for allowing us to take care of your mom's hotel needs while she was in the area, we are thrilled to have the pleasure of being part of the family. We all take pride in our hotel as well as our guests and could not be happier to know that you found everything extremely accommodating and comfortable. Hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

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Bathroom (2)

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Hotel & Grounds (4)
Room/Suite (7)
Bathroom (1)
Pool/Beach Area (2)
Dining (3)
Business Center/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Charlotte - Matthews, NC. We welcome you to stay economically smart, experience our comfortable accommodations, leading service, exceptional value & a 100% smoke free facility. We feature an indoor pool, 24-hour fitness & business center, free wire/less HSIA, 32 HDTV & free hot breakfast bar for all guest. Our Charlotte - Matthews hotel is located in Southeast Charlotte, NC, and major roads, I-485 & Hwy 74. We are near Carolina Courts & Extreme Ice Center. We are only minutes from Matthews, NC, & Monroe, NC. Uptown Charlotte is only 10 miles & Charlotte Douglas International Airport-CLT is located within twenty minutes of our hotel. Charlotte is the home of NASCAR. This Matthews hotel is only twenty miles away from Lowes Motor Speedway. Looking for something to do? We have many attractions such as Ice Skating, Carowinds, Carolina Panther Football, Charlotte Bobcats &Charlotte Soccer. Need a Charlotte Church? There are many nearby. We have many excellent restaurants only a few minutes away. We cater to many top companies in the area such as Harris Teeter, Family Dollar, Conbraco, BESAM, & Sunbelt Rentals. If you are traveling with a company & need a hotel in Matthews - Charlotte NC, we would be honored to host you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Matthews East

Address: 9420 E Independence Blvd, Matthews, NC 28105-4505
Location: United States > North Carolina > Matthews
Price Range: $111 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Matthews East 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Hotel And Suites Matthews East
Hotel Style:
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
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