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Holiday Inn Express Hotel & Suites Matthews East

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9420 East Independence Blvd., Matthews, NC 28105
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Matthews East
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125 Reviews from our TripAdvisor Community

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Lynchburg
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Modern and almost new rooms! Friendly, helpful, staff, and most of all very clean and comfortable! I am on the road four days a week and everyone here makes me feel like I am at home. I look forward to staying at this property again next week. Best breakfast ever and wonderful breakfast lady there for your every need. Everything... More 

Helpful?
Thank Dean P
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you ever so much for the great feedback. We are surely thankful to have you as a regulars and are thrilled that you have found everything to your liking. Welcome Home!! More 

Corona, California
Level Contributor
128 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was a very nice holiday inn express in Matthew's. It was clean and the staff was very friendly. There is a bunch of places around to eat and was very centrally located to uptown charlotte. I was there for 5 nights and I will definitely stay there again...

Helpful?
2 Thank Michael G
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for your recognizing all the team's hard work put into making your hotel clean and friendly. We are so proud of your comments and that you have enjoyed your stay with us along with the location! We cannot wait to see you again! More 

Charlotte, North Carolina, United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed here for an "overnight getaway". The staff was very friendly and accommodating. The hotel was very clean and comfortable. They have a lot to offer like a fitness room and indoor pool. We will definitely be back and stay longer next time. Thanks for a wonderful experience see you soon!

Helpful?
2 Thank Shannon M
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

We are so thrilled that you enjoyed your overnight getaway and had an enjoyable experience! Those little getaways are so important to recharge, thank you for choosing the Holiday Inn Express, Matthews. See you soon! More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

Stayed here for business last month - very clean and comfortable...traffic on Independence is a nightmare at rush hour, but the hotel itself was very nice. I will definitely return when I am in town. Cracker Barrel next door was a convenient place to grab dinner.

Helpful?
2 Thank Jkdavis73
ManagerCLT, General Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for such a great review, we truly do value your feedback and are thrilled that you enjoyed your stay with us. We could not agree more on the traffic, sometimes it can be quite challenging! Thanks for fighting through it to get to us!! See you soon More 

New Hope, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2015

I love it I especially liked how the room was setup and also liked how the breakfast was made (jamila) I recomend this hotel to everybody seeing this.this was the best hotel that I want to so far and trust me I have been to many hotels

Helpful?
2 Thank Zouhair O
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you so much for recognizing the breakfast team. Jilma truly works very hard to make sure everyone gets a great start to the day. We all hope to see you again real soon! More 

Indiana
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed October 8, 2015 via mobile

Clean, comfortable, predictable, which is just what I want in a hotel. This is a typical Holiday Inn Express. Double beds and a bathtub/shower combo. Complimentary continental breakfast in the lobby. Convenient parking. Close proximity to Cracker Barrel, Tesla dealer, shopping. Not much more to say, honestly.

Helpful?
1 Thank IndianaOnTheGo
ManagerCLT, Guest Relations at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you so much for your kind words about our hotel! However we never want our guest to see us as good, but predictable. We proud our selves on being FUN, EXCITING, along with other great amenities to give a guest the best hotel lodging experience possible. We hope you will return to our wonderful hotel in the future so... More 

Detroit, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2015 via mobile

This hotel is very nice. Our assigned room was not ready at check in and the nice lady at the front desk tracked us down and gave us an equal room that was available. The pool is not heated, but my kids didn't care. The nighttime pancakes were a huge hit! Breakfast in the morning was fantastic too. Very clean... More 

Helpful?
2 Thank HMom2
ManagerCLT, Guest Experience Rep at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

I'm happy to see that you enjoyed your stay with us. We also believe that family time is VERY important! Here at Holiday Inn we proud ourselves in giving our guest the best Lodging experience possible. It looks like we have succeed! We are sorry for the pool heater not working during your stay, and happy to see that your... More 

Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2015 via mobile

I travel here annually. This is one of the cleanest hotels you will ever visit. The level of clean is superior...great for all of us that look behind and under everything. Even the HVAC grills are cleaned. I know that might seem odd, but if you look at hotels that you think are clean..the AC units are horrible. As a... More 

Helpful?
2 Thank Bonnie G
ManagerCLT, Guest Experience Rep at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you so much for your kind words! We love to keep an exciting clean environment for our guest to enjoy during their stay with us. Here at Holiday Inn Express Matthews we proud ourselves on providing our guest with the BEST hotel lodging experience possible. It looks like we have succeeded. We hope to see you again soon! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2015

When I arrived I was given a room without the mini fridge & microwave, which typically I get an upgrade each time I visit this hotel. I hadn't received the upgrade at the time of check in, however, when I got to the room and noticed there wasn't a fridge or microwave, I went back down to the front counter... More 

Helpful?
2 Thank Doug P
ManagerCLT, Guest Experience Rep at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

I'm absolutely thrilled to see that we are continuing to exceed your expectations during your stays with us. We do try our best to get to know our guest personally, their wants and needs. It was our pleasure to do an courtesy upgrade to your room, we love showing our guest how much we appropriate them! We cant wait to... More 

Brighton, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 12, 2015

This hotel never disappoints. It's very clean and well maintained. The bed and furniture was very comfortable and made my trip enjoyable. The front desk clerks were very helpful and friendly when I arrived.

Helpful?
2 Thank Cardinalsgirl500
ManagerCLT, Guest Experience Rep at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

I am absolutely thrilled to see that you enjoyed your stay with us. It warms my heart to see that our staff are treating our guest as they deserve. Here at Holiday Inn Express Matthews we proud ourselves on the upkeep and cleanliness of our property, so I am over joyed to see that you noticed. Our mission is to... More 

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