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Holiday Inn Express Hotel & Suites Matthews East

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Holiday Inn Express Hotel & Suites Matthews East
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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

I was extremely impressed with my stay at this Holiday Inn. All staff was extremely friendly (Brittany in particular). She aided us with booking an extra hotel room on extremely short notice. The food was great and the staff members made sure our continental breakfast was just what we needed to start our day. I also want to note that... More 

Helpful?
Thank charlottecrowgey
Avondale Estates, Georgia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wanted to thank the entire staff at Holiday Inn Express Mathews (especially Jennifer) for showing compassion in a time of need. I was traveling with my husband and son to attend the funeral of a close relative. Unfortunately, on the day of travel my husband was in an accident at work and was badly injured. We were in the... More 

Helpful?
Thank Dee C
Charlotte, North Carolina
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family had planned an event at this Holiday Inn but a family member had a terrible accident on that day( he is now fine) and we had to cancel our plans at the last minute. The hotel was so understanding and supportive; they allowed us to reschedule without penalty and no hassle whatsoever. In addition the facility was spotlessly... More 

Helpful?
Thank 2mdoves
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I thoroughly enjoyed my stay at this hotel. Robert, Yvonne and Tina who work at the front desk are absolutely excellent in demeanor and at their job. I would definitely recommend. I had to King Suites and stayed fir two nights at this hotel. I enjoyed my time poolside, although I didn't have time to go to the exercise room

Helpful?
Thank gloriayb
Charleston, West Virginia
1 review
5 of 5 stars Reviewed July 19, 2016

My 88 year old Mother and I stayed at the hotel this month - we were greeted by a very pleasant lady at the front desk who answered our questions. They were extremely accommodating - we had a room close to the entrance and dining room. The room was clean and the beds were very comfortable. The continental breakfast had... More 

Helpful?
Thank dkraus
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for allowing us to take care of your mom's hotel needs while she was in the area, we are thrilled to have the pleasure of being part of the family. We all take pride in our hotel as well as our guests and could not be happier to know that you found everything extremely accommodating and comfortable. Hope... More 

North Carolina
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2016

Beautifully maintained hotel with staff that takes pride in providing a wonderful guest experience. We had a suite and it was generously sized and easy to get comfortable and relax. I love the personal sized Keurig machine in the suite (I brought my own Kcups) and the space to put my snacks. A refrigerator and microwave made the 2-night stay... More 

Helpful?
1 Thank PepsiPrincess
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

We are all over the moon that you found our facility so accommodating. The staff great appreciates your prefect description of what they do take so much pride in every day! Classy is exactly what we strive for every guest, every time, every day. Thank you for taking the time to tell all about it! We all hope to see... More 

Fairmont, West Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2016

Let me say that the three wonderful folks at the front desk (Charlie, Jennifer, & Taylor) Made our stay fantastic!! they went above and beyond to help make me feel at home. they had a wealth of knowledge of the area, things to do we even talked about taxes if we move there! Taylor & Jennifer are my Biotches!! for... More 

Helpful?
1 Thank Jennifer_Pratt
fulton, ny
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 9, 2016

The check in was quick and easy and staff was friendly. The room was clean and in good shape. Because we were there for the Nascar race the hotel was full and had to ask for towels daily. We had 4 in the room and was provided 2 each day. When we went to the desk, the would apologize and... More 

Helpful?
Thank dmart82
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for the great feedback, we are all so happy that you found most everything to your liking. We have addressed the shortage of towels and hope to be better prepared with a trade out program for towels to avoid this in the future. Your feedback truly has an impact on how we choose to operate our hotels. Thanks... More 

Chattanooga, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 6, 2016

Booked a room for a one night stay. My son and I enjoyed a concert in Charlotte. Matthews, NC is just a 10 minute drive away. Room was very comfortable and spotlessly clean. They have a delicious fresh breakfast and very friendly and attentive staff.

Helpful?
Thank Laura G
ManagerCLT, Manager at Holiday Inn Express Hotel & Suites Matthews East, responded to this review

Thank you for taking the time to review our hotel, your feedback is how we get better and better. Your comments about "Room was very comfortable and spotlessly clean. They have a delicious fresh breakfast and very friendly and attentive staff." Is exactly what we strive for every day. Thank you ever so much for sharing your experience! See you... More 

Georgetown, South Carolina
1 review
2 of 5 stars Reviewed June 2, 2016

Air conditioner made loud bang every time it kicked on. Coffee machine was broken. I spoke to front desk personnel and they apologized. I asked for an upgrade and they said they had nothing available. Guy behind me got a free upgrade. HUM! Room not what I expected to get for almost $200. Elevator was filthy. More like a budget... More 

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Helpful?
Thank lindallwmax
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Charlotte - Matthews, NC. We welcome you to stay economically smart, experience our comfortable accommodations, leading service, exceptional value & a 100% smoke free facility. We feature an indoor pool, 24-hour fitness & business center, free wire/less HSIA, 32 HDTV & free hot breakfast bar for all guest. Our Charlotte - Matthews hotel is located in Southeast Charlotte, NC, and major roads, I-485 & Hwy 74. We are near Carolina Courts & Extreme Ice Center. We are only minutes from Matthews, NC, & Monroe, NC. Uptown Charlotte is only 10 miles & Charlotte Douglas International Airport-CLT is located within twenty minutes of our hotel. Charlotte is the home of NASCAR. This Matthews hotel is only twenty miles away from Lowes Motor Speedway. Looking for something to do? We have many attractions such as Ice Skating, Carowinds, Carolina Panther Football, Charlotte Bobcats &Charlotte Soccer. Need a Charlotte Church? There are many nearby. We have many excellent restaurants only a few minutes away. We cater to many top companies in the area such as Harris Teeter, Family Dollar, Conbraco, BESAM, & Sunbelt Rentals. If you are traveling with a company & need a hotel in Matthews - Charlotte NC, we would be honored to host you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Matthews East

Address: 9420 E Independence Blvd, Matthews, NC 28105-4505
Location: United States > North Carolina > Matthews
Price Range: $105 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Matthews East 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Matthews East
Hotel Style:
#2 Business Hotel in Matthews
#3 Family Hotel in Matthews
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