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Courtyard Charlotte Matthews

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Courtyard Charlotte Matthews
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175 Reviews from our TripAdvisor Community

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Showing 173: English reviews
charlotte nc
Reviewed 5 days ago NEWvia mobile

I normally book direct, but I needed a room last minute locally because of construction on my home. I did a priceline bid, and it stuck me with this place. I knew exactly where it was and was immediately mad. I did not want to stay here, the area around the place sucks and it's right on a busy road....

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Helpful?
Thank brindlelover28
Nashville, Tennessee
Reviewed 1 week ago

This is the 2nd time I have to leave this hotel. I'm platinum elite, had a courtyard room 337 - which means you overlook the pool, and parking lot, and road. Guess what. I didn't sleep. Blast the old school (not wall) AC unit - no help. I'm checking out a day early. Note to self - yes this hotel...

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Helpful?
Thank TravelManSouth
Ashley G, Guest Relations Manager at Courtyard Charlotte Matthews, responded to this review

Thank you for your recent stay at the Courtyard Matthews; we appreciate you business very much. A good night sleep is important when traveling and we apologize that you didn't sleep well while staying with us. We do hope that you will give us another opportunity to make your next stay perfect with a good night sleep.

Pigeon Forge, Tennessee
Reviewed 1 week ago via mobile

This was a pleasant experience. The staff was friendly, the room was clean, the beds were very comfortable. It is an older hotel, so keep that in mind, but I would be willing to stay during my next visit to Charlotte.

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Thank Samuel H
Cary, NC
Reviewed 3 weeks ago

We had a wedding the second weekend of January and although the event itself was not held at this hotel, or any hotel for that matter, it became a very important part of it. The wedding was for 150 people who were literally from all over the Country and beyond and this hotel could not have been more accommodating. With...

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Thank stanleym323
Rockledge, Florida
Reviewed December 2, 2016

Stayed here twice in a 30-day period on business, and was happy to note that both stays were consistently quiet. First stay was in a handicapped room, which unfortunately the shower head was much too short for me, but understandable as to why. The 2nd stay was in a normal room, and was just fine. Very quiet, on the backside...

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Thank Nils L
Reviewed November 24, 2016 via mobile

This is a nice place to stay. We had two rooms for our family and they were nice enough to switch one of our rooms to a larger one so everyone could have. Their own bed. They did this for no additional charge. They have a pool, indoor hot tub, work out facility and library. Very nice staff. Good coffee...

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Thank Allen T
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear Allen T, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are pleased to hear that you had a great Thanksgiving stay with us. I will be sure to pass on your kind words to our hardworking staff for a job well done. We hope to...

Winston Salem, North Carolina
Reviewed November 1, 2016 via mobile

My friends and I went to visit Southpark Mall and a few other things in Charlotte, a great weekend. It is right down the road from Ballantyne (very desired area). Had a great time until we forgot to ask about if we were included in the continental breakfast that morning. We went downstairs to check with the lady behind the...

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Helpful?
Thank HunterHicks
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear HunterHicks, First of all, we want to thank you for taking the time to share your honest feedback regarding your recent stay. Your opinion is really important to us as we strive for excellence in all that we do. We are glad to know there were some aspects you enjoyed from your stay. Your feedback helps us to improve...

Reviewed September 28, 2016

I loved staying at this Courtyard! The entire property was very clean, and seemed to be recently renovated in the lobby/restaurant. My room was spacious and very comfortable. The hot tub is HUGE, and the pool area is really nice too! The hotel is located in Matthews, not too far from Charlotte.

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Thank Miles S
Tampa, Florida
Reviewed September 23, 2016

Overall, it was a nice experience. Hotel was clean, staff was friendly and it had all of the normal amenities. Couple of downsides...rooms forward facing toward the main road tend to be very loud due to traffic (try to stay on the backside). Exiting the hotel can be a challenge in the morning due to the extreme high volume of...

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1Thank Andy D
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear Andy D, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. We are happy to hear that you had a nice experience with us. I will be sure to pass on your kind words to our hardworking staff for a job well done. We hope to welcome...

Greenville, North Carolina
Reviewed September 5, 2016 via mobile

The Courtyard was ok. The room was clean. The second day we were there, there was some confusion on cleaning our room. We left at 9:00 that morning, no dnd sign left out, and when we returned at 3:30 to change and meet family, she was cleaning our room. She explained that she had just been assigned our room. We...

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Helpful?
Thank CrystalM7373
Ashley G, Manager at Courtyard Charlotte Matthews, responded to this review

Dear CrystalM7373, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Charlotte Matthews. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
***NEWLY RENOVATED WITH BISTRO*** At the Courtyard by Marriott in Matthews, North Carolina we welcome a variety of visitors to the Charlotte, North Carolina area. Sport fans of the collegiate and professional levels can enjoy some impressive action at Wingate University, Charlotte Bobcats (NBA), Carolina Panthers at Bank of America Stadium (NFL) and NASCAR's Lowes Motor Speedway & NHRA racing. With the US National Whitewater Center, Xtreme Ice, Mecklenburg Aquatic Club, Matthews & Charlotte Soccer Clubs, there is also an abundance of amateur athletics for any sports fan. Conveniently located to several major interstates and downtown, Courtyard by Marriott Charlotte/Matthews is the perfect place whether for for business or pleasure. ... more   less 

Additional Information about Courtyard Charlotte Matthews

Address: 11425 East Independence Blvd, Matthews, NC 28106
Location: United States > North Carolina > Matthews
Price Range: $110 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Matthews 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Matthews Marriott
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Questions & Answers

Questions? Get answers from Courtyard Charlotte Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not one of a party of nearly 50 people registered a single complaint”
 of 5 bubbles stanleym323, 3 weeks ago | Read review
“Top floor is quiet, on the backside of the hotel away from the highway.”
 of 5 bubbles 255nilsl, Dec 2, 2016 | Read review
“Rooms on the back side of the hotel will be much quieter.”
 of 5 bubbles 582andyd, Sep 23, 2016 | Read review
“Book with them!”
 of 5 bubbles tyramcrae, Sep 1, 2016 | Read review
“Any room is fine but the rooms with the balconies are nice if you can get one.”
 of 5 bubbles vinmarine1, Jul 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question