We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hampton Inn Charlotte / Matthews

Hampton.com$99*
View Deal
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hampton Inn Charlotte \/ Matthews
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

451 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Hampton Inn Charlotte / Matthews
See the most recent reviews
Showing 448: English reviews
Louisville, United States
Reviewed July 9, 2016

It was a great place to stay! I was staying with my 2 sons & I worry a little about our safety. This hotel gave me great peace of mind with private way that the front desk staff gives you your room number and also with the extra little security lock inside the hotel rooms. The front desk was helpful...

Review collected in partnership with Hampton
 Report
Helpful?
Thank Jessica S
rdfulton, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for staying with us. Glad we made you and your family feel secure.

Hartford, Connecticut
Reviewed July 8, 2016

We reserved a king with a rollaway and when we got there the room was changed to two queens because a rollway did not fit in king room. I mentioned I was not told of this when we made the reservation. The desk clerk indicated that because I am a Diamond level she could upgrade me to a king with...

Review collected in partnership with Hampton
 Report
Helpful?
Thank Nance G
rdfulton, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

I am sorry your stay was not to your standards or our. I hope your ask for our room guarantee.

Bensalem, United States
Reviewed July 6, 2016

Very pleasant and kind greetings each time I came into the hotel. However, upon returning to my room after approx. 12 hours I found my room door open. I realized that housekeeping propped my door open with the dead bolt and never secured it once my room was cleaned. Although one nights charges were removed I never received a call...

Review collected in partnership with Hampton
 Report
Helpful?
1Thank Gregory Y
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The entire staff here at the Hampton Inn Charlotte/Matthews wants to extend our gratitude for reviewing our location on the TripAdvisor website. Customer feedback is vital to allow the team in Matthews to continually improve our operation. I will be sure to take your comments in to account and take another look at the cons you listed and what we...

Mint Hill, United States
Reviewed June 27, 2016

Excellent hotel, great rooms, good meeting room, breakfast was very good, staff very helpful We hosted a family reunion and found the location, meeting room and food to be very satisfactory. There are many restaurants in the area.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Richard B
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for the kind response through TripAdvisor. Our goal is to provide a consistent product with great service. Our staff goes out of there way to make your stay enjoyable. I will ensure that the staff is recognized and rewarded for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews...

Pittsboro, United States
Reviewed June 20, 2016

From smelly garbage being collected in the stairwell for three days (blocking the exit until I moved it) to broken window shades and toilet paper dispensers along with a poor selection of breakfast items, this was the worst Hampton that I have ever stayed in. Definitely NOT up to the Hilton Standard that I am used to.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Barry M
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The entire staff here at the Hampton Inn Charlotte/Matthews wants to extend our gratitude for reviewing our location on the TripAdvisor website. Customer feedback is vital to allow the team in Matthews to continually improve our operation. I will be sure to take your comments in to account and try to determine why there was garbage on the 1st floor...

Atlanta
Reviewed June 19, 2016

Overall very good. Staff and service was fast and friendly. Rooms were very comfortable and location convenient to all areas. I wish the common area was more comfortable for groups to hang out. It could use some more comfortable chairs and the corner bench seat was designed for looks - not comfort.

Review collected in partnership with Hampton
 Report
Helpful?
Thank 432russellw
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for the kind response through TripAdvisor. Our goal is to provide a consitent product with great service. Our staff goes out of their way to make your stay enjoyable. I will ensure that the staff is recognized for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews has the...

Reviewed June 18, 2016

Wonderful stay in a great location! I recently stayed in a room for six days with two 11 year old boys (my son and a friend) who were attending a day camp nearby. The service was exceptional. I am a Hilton HHonors member and have stayed in many Hilton properties (and several non-Hilton properties) over the years for business and...

 Report
Helpful?
Thank Dan O
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had...

Franklin, United States
Reviewed June 13, 2016

The room was Ok but the this location was terrible if you want a good night of sleep. Constant traffic and sirens could be heard throughout the night. When it was time for breakfast I needed some Coffee and none was to be found in any coffee pot. I ask the front desk and they said check with the host....

Review collected in partnership with Hampton
 Report
Helpful?
Thank Steven S
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The entire staff here at the Hampton Inn Charlotte/Matthews wants to extend our gratitude for reviewing our location on the TripAdvisor website. Customer feedback is vital to allow the team in Matthews to continually improve our operation. I will be sure to take your comments in to account and take another look at the cons you listed and what we...

Reviewed June 7, 2016

Hotel was nice and clean, bed was comfortable! Breakfast was good but lady working did not keep it stocked like she should have! Also the air conditioner in room really sucked! Pool was also dirty and not kept up!

Review collected in partnership with Hampton
 Report
Helpful?
Thank Z2660TAashleyb
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

The entire staff here at the Hampton Inn Charlotte/Matthews wants to extend our gratitude for reviewing our location on the TripAdvisor website. Customer feedback is vital to allow the team in Matthews to continually improve our operation. I will be sure to take your comments in to account and try to determine what was going on with the air conditioning...

Woodstock
Reviewed June 3, 2016

Great location- near many restaurants and shopping centers. Staff is friendly and helpful. Breakfast was good also. Overall good experience and recommend this hotel. I will definitely stay here next time I am in this area.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Elizabeth C
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Thank you for the response through TripAdvisor. Our goal is to provide a consistent product with great service. Our staff goes out of there way to make your stay enjoyable. I will ensure that the entire staff is recognized and rewarded for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews...

Questions? Get answers from hotel staff and past guests. Ask a question

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (21)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (4)
Viewed
Dining (2)
Viewed
View from Room (3)
Viewed
Bathroom (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (68)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (25)
Viewed
Bathroom (6)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (10)
Viewed
Pool/Beach Area (2)
Viewed
Other (7)
06/11/2017 06/12/2017
Hotels you might also like...
Also consider these accommodations in or near Matthews
Show Prices
Show Prices
Show Prices
East Forest
Fairfield Inn & Suites Charlotte Matthews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105-2782
Location: United States > North Carolina > Matthews
Price Range: $102 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Charlotte / Matthews 3*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Priceline, Expedia, Hotels.com, Orbitz, Travelocity, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hampton Inn Charlotte / Matthews reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hotel Style:
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hampton Inn Charlotte / Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are a couple of chain restaurants adjacent to the hotel.”
michaelkG8892QA, 3 weeks ago | Read review
“The walls are thin. Stay away from the elevators.”
RikkiP, Mar 17, 2017 | Read review
“If you get an extra package, be sure that they actually provide it when you checkin.”
kaylans2013, Mar 6, 2017 | Read review
“Always stay away from the elevator.”
BigAlWestVirginia, Jan 18, 2017 | Read review
“very nice area to stay. Quiet and clean.”
annabelleomary, Dec 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hampton.com
$99* /night
View Deal
Booking.com$99
Hotwire.com$99
Priceline$99
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates