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Hampton Inn Charlotte / Matthews

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Hampton Inn Charlotte \/ Matthews
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425 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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Winston, United States
Reviewed yesterday NEW

Average Hampton with a decent location. Overall rooms are clean however, not many have refrigerators. Staff was overall kind and breakfast was your typical hotel chain sort of thing. There are plenty of lit parking spaces

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Thank markmQ5430XE
Sanford, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed November 2, 2016

Perfect staff, perfect rooms, perfect overall location.. it was simply excellent. The staff knew my name, they understood what i requested prior to my stay. The staff was patient and understanding with me and most of all they game me the attention my stay required.

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Thank abg74
About Hotel's Favorite Review
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear abg74, Thank you so much for writing a review of our hotel! I am so glad your stay was so perfect! I will be sure to share your wonderful comments with the entire staff! Thank you again and we can't wait to welcome you back the next time you are in town! Thank you and have a great day!

Matthews, United States
Reviewed 1 week ago

On the day of check out, Housekeeping entered my room 3 times before 11 am, making me feel like a very unwanted guest. And they don't know either, they just barge right in on you. Also no hot water between 9 am to 10:30 so you better take your shower early!

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Thank samariab2017
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear samariab2017, Thank you for taking the time to write a review of our hotel. I am so very sorry that the housekeeper knocked and entered your room without hearing from you. I have made sure to speak to every housekeeper to ensure that this incident does not happen again to our future guests. We hope that you will give...

Elon, North Carolina
Reviewed 1 week ago

Everyone at this hotel was extremely helpful and friendly! Check in was very efficient, our rooms were nice and clean, and the location was perfect! The lady who handled breakfast that weekend was amazing. We were in town for a tournament and there were a lot of people eating at once. She handled it all flawlessly!

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Thank David W
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear David W, Thank you so much for taking the time to write a review of our hotel! I am so glad that you enjoyed your stay with us during your tournament and that we provided excellent service to you and your team! We hope to see you again the next time you are in the Matthews, NC area! Thank...

Asheville, United States
Reviewed 1 week ago

I loved this hotel! We were at a volleyball tournament for the weekend. This hotel had: very clean rooms, awesome beverage station, hot breakfast with friendly staff, lots of mirrors in the room with great light, clean/soft bedding, hot, convenient parking. I would stay here again and probably will for our next tournament. I stayed at an expensive hotel last...

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Thank stephaniekH98UH
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear stephaniekH98UH, Thank you for taking the time to write a review of our hotel! I am so glad that we exceeded your expectations during your stay with our awesome staff and amenities! We can't wait to welcome you back the next time you are in the Matthews area for your next volleyball tournament! Thank you again and have a...

Charlotte, North Carolina
Reviewed 1 week ago

I just needed one night alone and this was the perfect place. The staff, the room, and overall experience was A1. I will definitely be back as well as refer to others. I had a jacuzzi, a little kitchen area, the room was quite roomy and just what I needed.

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Thank McCoy76
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear McCoy76, Thank you so much for taking the time to write a review of our hotel! I am so glad to hear that you enjoyed your stay and that your room was everything that you needed! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a wonderful...

High Point, United States
Reviewed 3 weeks ago

I recommend this hotel, the staff and the rooms are very clean. The check in and check out was very fast and the service I received was great. I will be staying at this location for business for 2 1/2 month and enjoy my stay.

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Thank claudiamV2005TS
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear claudiamV2005TS, Thank you so much for taking the time to write a review of our hotel. I am so glad to see you enjoyed your stay with us and will continue to stay with us during your business dealings in the area! Please let us know if there is anything we could do to make your stay more enjoyable!...

Charlotte, North Carolina
Reviewed 4 weeks ago

Bad breakfast and staff unwilling to provide a late check out option.didn't even give me an option when I requested a late check so my son could get a shower after our hockey tournament in this area. I will not be using this place again

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Thank 518eddiek
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear 518eddiek, Thank you for taking the time to write a review of our hotel. I am so sorry to hear about the issue you experienced requesting a late check out at our hotel. We do strive to accommodate all of our guests, but sometimes are unable to do so. We do set our check out time at 12 noon...

CHESTERFIELD
Reviewed 5 weeks ago

Spent one next night here with husband, due to an early dr appointment. Staff excellent. Room nice. Location is wonderful, shopping, restaurants, movies- all less than a mile away. Restaurants very from fast food to upper end restaurants.

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Helpful?
Thank Donna R
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Donna R. Thank you for taking the time to write a review of our hotel. I am delighted to see that you enjoyed your stay and that our location was perfect for your Dr.'s appointment! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a wonderful day!

Kingsport, Tennessee
Reviewed 5 weeks ago

Very neat and clean rooms. Spacious quarters. The breakfast was the best of any other Hampton Inn. Location was very convient to shopping and dining. We will definitely come back to this location!!!!!

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Thank greenford77
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear greenford77, Thank you so much for taking the time to write a review of our hotel! I am glad to see that you enjoyed our hotel and our many amenities including our complimentary hot breakfast! We can't wait to see you the next time you are in the Matthews, NC area! Thank you again and have a wonderful day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
Location: United States > North Carolina > Matthews
Price Range: $105 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Charlotte / Matthews 3*
Number of rooms: 91
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hotel Style:
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
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Questions & Answers

Questions? Get answers from Hampton Inn Charlotte / Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always stay away from the elevator.”
 of 5 bubbles BigAlWestVirginia, Jan 18, 2017 | Read review
“very nice area to stay. Quiet and clean.”
 of 5 bubbles annabelleomary, Dec 21, 2016 | Read review
“Tough call on a room choice, you're between a heavily traveled room and a bus terminal”
 of 5 bubbles tomdP2717CJ, Nov 3, 2016 | Read review
“I was right near the elevators”
 of 5 bubbles bobbyr706, Aug 25, 2016 | Read review
“All consistant”
 of 5 bubbles b0b909, Jan 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question