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1/28/2018 1/29/2018
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    Quality Inn & Suites

    13470 E Independence Blvd, Matthews, NC 28105-4958
    +1 855-849-1513
    Hotel website
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    1/28/2018 1/29/2018
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    Traveler (44)
    Room & Suite (39)
    Dining (6)
    • Excellent49%
    • Very good24%
    • Average11%
    • Poor8%
    • Terrible8%
    Travelers talk about
    “room was clean” (33 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
    Hotel deals
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (360)
    Traveler rating
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    1 - 5 of 358 reviews

    Reviewed 2 weeks ago

    Nice place at a reasonable rate. The lamps were outdated and had some rust on them and the outlets in them didn't work. I had to move the bed to charge my phone. Other than that this is a nice place to stay.

    Review collected in partnership with this hotel
    Thank scott28207
    Hotel's Favorite
    Reviewed November 3, 2017 via mobile

    Great breakfast. Nice place. Good location. Best hotel breakfast I've had in some time. Some additional remodeling taking place. I'd return here. Good service, price, and good breakfast. 200 words is a major commitment to post a review when you're trying to a quick and...More

    Thank Enrique C
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded November 10, 2017

    Dear Traveler, We would like to thank you for taking the time to review your recent stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable...More

    Reviewed 2 weeks ago

    I will not recommend this hotel and will not be back. The desk chair had a wheel missing and it look like it came out of the land fill.The night stand was all scratched up. The lamps had rust all over them and hard to...More

    Review collected in partnership with this hotel
    Thank hardworker2018
    Reviewed November 19, 2017

    All the staff were extremely friendly to deal with, but the hotel seemed really dated. They are in the middle of building a new highway in front of the hotel but if you need to be in this area it’s not bad. If you don’t...More

    Review collected in partnership with this hotel
    Thank michaelkD1238DC
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded November 30, 2017

    Dear Traveler, We would like to thank you for taking the time to review your recent stay with us. The NCDOT is currently building a Bypass in our area and due to that it has caused heavy traffic as well construction near the hotel. We...More

    Reviewed November 17, 2017

    Other than the construction mess around the hotel this hotel is great. The staff is friendly and the rooms are clean and comfortable. I would recommend staying at this location when in the area. I will definitely stay again if I return to the area.

    Review collected in partnership with this hotel
    Thank G9149FKjoshuag
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Price range
    • $75 - $97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Matthews
    • #4 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Quality Inn And Suites ,
    • Quality Hotel Matthews ,
    • Holiday Inn Matthews ,
    • Matthews Holiday Inn
    Add Photo Photos
    Traveler (44)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Business Center & Event Rooms (4)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    February 10, 2017|
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    January 17, 2017|
    AnswerShow all 2 answers
    Response from AAHarvey | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    Inisha R
    September 5, 2016|
    AnswerShow all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    Room Tips
    "keep smokers away from out side rooms in hotel because smoke comes in. elevated toliet seats."
    Read review
    "Furniture is beat up. Housekeeping will wake u up!!!"
    Read review
    "Most of the hotel is rented to construction workers who I assume are working on the road construction in..."
    Read review
    "Place cameras up in hallways to see what employees are doing at all times."
    Read review
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