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So taking a shower, step out and begin to towel off maid opens room door without knocking and proceeds to try and enter the bathroom. I push on the door to keep it closed and she wants dirty towels I pushed door closed and said...More
The lady at the desk is very rude and could care less if your booking is correct. She all but pushed us to go somewhere else. I HOPE the owner sees this and realizes this woman is going to ruin your business in the future....More
Response from Manish P, Owner at Quality Inn & Suites Maggie Valley - Cherokee AreaResponded August 13, 2017
I am sorry to hear about your experience with our hotel. Next time you come back into town we wont let it happen again.
It used to be a Microtel and Quality Inn took it over and remodeled the whole place. Since every thing was new it was a great place to stay. We'll be back in September.The staff was not only helpful but very proud of their hotel.
Response from Manish P, General Manager at Quality Inn & Suites Maggie Valley - Cherokee AreaResponded July 30, 2017
Thank you for your review! Yes, we are very proud of our hotel. Look forward to seeing you in September!
We stayed with Quality Inn and Suites Maggie Valley, NC July 2017
The air conditioner in the room worked poorly, the bed was worn badly on one side, the hot tub was not working correctly (I was told to use the hot tub at the...More
Response from Manish P, General Manager at Quality Inn & Suites Maggie Valley - Cherokee AreaResponded July 25, 2017
I apologize about your satisfaction during your stay. We did receive your concern and have taken actions to correct these items. We were in the middle of repairing our hot tub and our elevator and I do thank you for bearing with us. I...More
Road trip to the mountains of NC. Landed in Maggie Valley. Met some wonderful locals saw some amazing places. I want to come back for sure ! Quaint little town it's a must see. Casino is right there and there are lots of places to...More
Response from Manish P, General Manager at Quality Inn & Suites Maggie Valley - Cherokee AreaResponded July 13, 2017
I'm glad you enjoyed your visit to the area! I do hope you return and choose us again for your next road trip to Maggie Valley.