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689 N Lakeshore Dr, Lake Junaluska, NC 28745-9745
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Daily temperature and symptom checks for staff
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Updated 09/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Terrace at Lake Junaluska
Updated 09/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Lake Junaluska
Location
4.7
Cleanliness
4.3
Service
4.2
Value
4.2
Overlooking scenic Lake Junaluska, The Terrace is a popular hotel choice for many because of its central location and full-service facilities. Just minutes away from area attractions such as the Blue Ridge Parkway, Great Smoky Mountains National Park and the Biltmore Estate, the hotel is an ideal choice for a stay in beautiful Western North Carolina. Relax in a rocking chair on the lakeside terrace, rent a canoe, or enjoy a peaceful stroll along the 2.3-mile lakeside walking trail. The Terrace offers all the best of Lake Junaluska Conference and Retreat Center. There are 105 sleeping rooms, each of which will accommodate one to four guests. Rooms are furnished with a flat-screen TV, telephone, in-room coffee, iron and ironing board, hairdryer, alarm clock radio, private bath, and heat and A/C. All linens are provided, as well as housekeeping services. The Terrace's Lakeside Bistro also offers a buffet breakfast. Internet service is available in all rooms, handicap-accessible rooms are available, and the hotel is equipped with four elevators that allow easy access to guest rooms and meeting spaces. The Terrace consists of several meeting rooms that will accommodate from 40 to 350 guests. Some meeting spaces can be used as banquet rooms and provide a pleasant atmosphere for receptions. Deluxe King Rooms - Our most recent renovations in The Terrace are five guest rooms outfitted with king beds, flat-panel TVs and remodeled bathrooms, with solid-surface countertops and upgraded lighting. The Deluxe King Rooms offer premier views of Lake Junaluska and are convenient to meeting and dining spaces, as well as the hotel front desk and lobby. Please click on the photo below for a view of one of these rooms. Free wireless Internet access is available in the lodging and dining rooms, lobby, and meeting spaces of The Terrace.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Breakfast available
Canoeing
Mini golf
Children's playground
Conference facilities
Wifi
Outdoor dining area
Vending machine
Tennis court
Fishing
Patio
Banquet room
Meeting rooms
Chapel / shrine
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Lake View
Languages Spoken
English, Spanish
592Reviews6Q+A100Room tips
Traveler rating
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Most Recent
Opal W wrote a review Sep 5
United States13 contributions4 helpful votes
+1
We loved this place ! Everything about it. Views are breathtaking! from everywhere. Staff are friendly,warm,knowledgeable about everything. Lots to do.Great location. Our room was great, and clean . We didn’t get one with lake view this time. Has refrigerator. The free Breakfast buffet is great . We have already booked our next stay !
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kara S wrote a review Jul 2022
Crossville, Tennessee3 contributions2 helpful votes
Hotel's Favorite
Beautiful, lots of character, and absolutely loved the flowers. Would like a microwave in room and better water pressure. The breakfast was great. Location good. There were spider webs everywhere outside. Nice place to stay. Very family oriented.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mike wrote a review Jul 2022
Linden, Tennessee2 contributions
I really don’t understand the complaints of some of the other reviewers about this hotel. It is really clean, the room is comfortable, everything works as it should, the bed and sofa are comfortable, the air is cold, the Wi-Fi is strong and works well, the staff is extra friendly and helpful, the room is quiet even though the hotel is full, and the view of the lake and the mountain backdrop is spectacular. Is this an older hotel that has been remodeled? Sure it is. So what, it’s nice and clean. It is a good place to stay while you visit Waynesville, Maggie Valley, GSMNP, or even Asheville. Or, you could just stay right here. There’s plenty to do right around this lake.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pfafftonian wrote a review Oct 2021
North Carolina388 contributions179 helpful votes
The Terrace at Lake Junaluska is nice. If I were traveling on business, I would LOVE to stay in a place like this! But it's not perfect. PROS: 1. The view of the lake from many places in the hotel is spectacular. 2. It's quiet! At least, it was for our stay. 3. The employees are very nice. 4. There is a huge, gorgeous room on the 2nd floor that feels like a giant living room. 5. The hotel is very clean. 6. Breakfast is very good for a hotel breakfast. (I gotta say, I would not want to pay $14 - the going rate for walk-ups - for that breakfast. It's not THAT good.) CONS: 1. It feels old. Obviously, it has been cared for. But it still feels old. 2. The bed was very uncomfortable. 3. On the bed was a very slick sheet and a thick, heavy duvet. I would wake up cold, pull the duvet up, wake up too hot an hour later, push the duvet away, then repeat. Many hotels put a conventional light-weight blanket in each room. Not The Terrace! 4. Heating and air unit in our room was ... strange. It didn't work the way you'd expect. 5. Parking options are not great. The hotel sits on a hillside. Most parking is situated where you have to hike up and down hill.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: Even-numbered rooms have a view of the lake. And they're more expensive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Alex G wrote a review Oct 2021
1 contribution
Clean and fresh smelling room, a little smaller than normal to include the bathroom. No microwave in the rooms, had to go downstairs to the business office to heat up food. The breakfast especially the eggs was terrible.
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Date of stay: September 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TOURtheWORLDMexPal wrote a review Oct 2021
United States1397 contributions349 helpful votes
First, the few positives: The location and the view from outside the hotel are Perfect. The facilities and rooms are clean. Staff are friendly. Many attempts of updates and upgrades. The truth: The only way to improve this facility, is to demolish this very old and structurally very wrong building and build a proper one. It is a perfect spot for a nice new hotel. Whatever I say, it will be watered down. You cannot understand until you see it or experience it yourself. The room lakeside (although clean) is awful by all standards: Very small. Two average size persons cannot move in the room at the same time Bathroom (and shower) is tiny, 2mm before the door hit the toilet seat (the door was filed around the updated toilet seat). The single unit air conditioner is not just extremely loud, the sound is amplified due to the wrong room structure. The windows (which are sealed closed for safety) cannot open for few inches for fresh air exchange and windows are dirty (you cannot clean them) and the view of the lack is blurry. Sleep quality is terrible. Back pain in the morning is guaranteed, after struggling to fall asleep. Walls are not sound proof… you will hear the loud air conditioner from the next room to the right and the toilette flush and shower from the left one. The view of lakeside rooms 1401-1422 (all 4th floor rooms) you will see the roof of the 3rd floor and way ahead the lake itself. Rooms 1502-1520 are partially obstructed by the below roof. I am not sure about every numbers of 6th floor (logically, it should be fine… but again there is nothing logic about this building) $14 per person hot breakfast (below mediocre) breakfast was from 7:30 to 9am. I arrived at 8:42 and the biscuits were hard and the gravy was cold. Scramble eggs. although not from powdered boxes, but close enough. I was able to scrap few spoonful of oatmeal from the bottom of the pot. No bread or pastries of any kind. No juices. The big dining restaurant has a feel of nursing home cafeteria ….. my suggestion: when you build a new hotel, hire a cook and prepare proper breakfast and charge appropriately. I just Do Not Understand How and Why this hotel achieved the "Traveler's Choice 2021" by Tripadvisor !!!!!!
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rp19 wrote a review May 2021
12 contributions3 helpful votes
Beautiful view of this area/lake. Very good food. Had lunch there salads and pasta very large portions enough for 2, took home and had for diner! Lake Junalusksa is basically in Maggie Valley, This community is really a very nice area with lodges, B&B, large lake with boating and white swans. Walking path around the large lake. If you do not know about it, you will just pass by it and I'm pretty sure that's the whole point for the locals!. It's a real gem.
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Date of stay: May 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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salsalisa wrote a review Apr 2021
Cary, North Carolina322 contributions114 helpful votes
We stayed at The Terrace because it had a convenient location not far from the visitor center of the Great Smoky Mountains National Park. This was a good base to stay at while we explored the area, including the Great Smoky Mountains, Asheville, and the Blue Ridge Parkway. The hotel and our room was incredibly clean. The room wasn't spacious, but it was fine for a two-night stay. It was nice to have a lake view room, but the windows did tend to fog up easily making it difficult to see the view sometimes. We stayed on the top floor in room 1608 where the view of the lake was great. In the mornings, we were able to pick up a free continental breakfast box that we could take with us. It included items like a breakfast bar or muffin, a hard-boiled egg, piece of fruit, yogurt, and orange juice. There's a small gift shop in the lobby where you can purchase beverages, snacks, and souvenirs. The area around the hotel in nearby Waynesville had a lot to offer as well, including super markets (Publix and Ingles) and restaurants, and a cute downtown area. We would definitely stay at this hotel again when we want to visit the mountains in the future.
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LeslieinTN wrote a review Mar 2021
Jonesborough, Tennessee781 contributions272 helpful votes
Even though I'm only about an hour and a half away, this was my first time in this area of NC. I was here with friends for a retreat, and this was the hotel they had chosen for the attendees to stay. I have to say despite its age, it was VERY clean and the rooms had been updated. My friend and I enjoyed our stay, and I'd definitely stay here again. All the staff working here (from check out, cleaning staff, and in the dining area) were very friendly and helpful.
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Date of stay: March 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cory Nuckolls, Guest Services / Front Office at The Terrace at Lake Junaluska
Responded Mar 17, 2021
Thank you so much for taking the time to review your recent stay with us. We are so happy to hear you and your friends enjoyed your getaway to Lake Junaluska. Our property and immediate area has a lot to do and explore each season and we hope our team gets the opportunity to welcome you back in the near future. Thanks again,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Betty Ann A wrote a review Dec 2020
Orlando, Florida85 contributions41 helpful votes
The hotel is so clean. The views are breath taking if you have a lake side room or go out on the porch. The back rooms have an ugly view that's what we had. Just a hill. The beds are are not very comfortable. That is the only downfall. The employees are so friendly. The breakfast due to covid wasn't great, but it was breakfast. They could have stopped it all together, so I'm grateful for what they did have. Plus the lady working was wonderful. I will hopefully return one day.
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$150 - $214 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsLake Junaluska
NUMBER OF ROOMS
105
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Frequently Asked Questions about The Terrace at Lake Junaluska
Which popular attractions are close to The Terrace at Lake Junaluska?
Nearby attractions include Mast General Store (2.8 miles), Haywood Arts Regional Theater (3.1 miles), and The Strand at 38 Main (2.8 miles).
What are some of the property amenities at The Terrace at Lake Junaluska?
Some of the more popular amenities offered include free wifi, free parking, and meeting rooms.
What food & drink options are available at The Terrace at Lake Junaluska?
Guests can enjoy breakfast and an outdoor dining area during their stay.
Is parking available at The Terrace at Lake Junaluska?
Yes, free parking is available to guests.
What are some restaurants close to The Terrace at Lake Junaluska?
Conveniently located restaurants include Haywood SmokeHouse, Ian and JoJo's Pizzeria & Restaurant, and Chef's Table.
Are there opportunities to exercise at The Terrace at Lake Junaluska?
Yes, guests have access to an outdoor pool during their stay.
Is The Terrace at Lake Junaluska located near the city center?
Yes, it is 0.6 miles away from the center of Lake Junaluska.
Does The Terrace at Lake Junaluska offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Terrace at Lake Junaluska?
The staff speaks multiple languages, including English and Spanish.
Does The Terrace at Lake Junaluska have any great views?
Yes, guests often enjoy the lake view available here.
Is The Terrace at Lake Junaluska accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.