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Shutters on the Banks

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Shutters on the Banks
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900 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

My son and I stayed at Shutters on the way home from a road trip to NY. The room was just okay and the service was about the same, uninspired. I had reserved a "dunes" view - but as I was on the first floor of the larger building I was really just looking out behind the hotel straight into... More 

Helpful?
Thank Jeanne_P49463
Richmond, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed June 13, 2016

We started staying at Shutters on the Banks 13 years ago, and we return every year! When you stay at Shutters, expect to be treated like family because it is family owned and operated. It is always clean, the staff is super friendly and quick to accommodate, and the main part of the hotel has been completely renovated. From an... More 

Helpful?
2 Thank Melanie G
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
VERONA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at Shutters for three nights before a week long rental in a beach front home. We were again pleasantly surprised with the room, service, and atmosphere at Shutters. So clean!!! Pools were great, towels are available for guests which is an extra added bonus. Breakfast is available each morning. Will definitely stay there again next year!

Helpful?
Thank NJGYRL
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for the great review. We look forward to seeing you again next year. Stacy More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Our daughter, husband, and I stayed at the Shutters in July for husband's birthday weekend. We were very comfortable in the room and the breakfast ok.....My husband thought it was average, he made his favorite belgium waffle and I got yogurt and an english muffin. Our daughter got a bunch of pastries and some cereal. the beach was right in... More 

Helpful?
Thank Ebeth W
Stacy R, Manager at Shutters on the Banks, responded to this review

Glad you were able to enjoy your husbands birthday weekend with us. Thank you for the feedback and we hope to see you back sometime soon. Stacy More 

Hudson, Ohio
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for two nights. While the location is nice being right on the beach, the room itself was nothing special. The furniture was old and in terrible shape. The beds were OK not he best. The bathroom was tiny with an odor of urine. Overall I would not stay here again and not worth 220$ a night.

Helpful?
Thank blachatch
Stacy R, Manager at Shutters on the Banks, responded to this review

I'm sorry you were disappointed with you stay here, we do have a renovation scheduled in the near near future and would hope that you would come back and give us another chance. Stacy More 

Level Contributor
8 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed here, as it looked really nice and the price was kind of high. We got there and were disappointed for what it was. The rooms were "redone" but it still doesn't feel completely updated, more just touched up. The location is great - very close to the beach. The pool - was disappointing. Rather small,... More 

Helpful?
Thank annareynolds
Hauppauge, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely stay. Clean rooms, renovated right on the beach. Indoor and outdoor pool, breakfast included.. Great central location in outer banks ! Jockey Ridge, Corolla, Nags Head,Duck. Had Dune view room on first floor which was very convenient.

Helpful?
Thank rtbaker4348
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you so much for the great review! Glad you enjoyed your stay and we look forward to seeing you back soon. Stacy More 

Camden, New Jersey
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love that you can find good prices, even at almost the last minute, on Trivago. What amazes me is how hotels manage to make their places look so much better than they actually are on their websites. Shutters did not live up to the photos, but, that said, it was a pretty good, reasonably priced, place. The beds were... More 

Helpful?
1 Thank pal1972
Stacy R, Manager at Shutters on the Banks, responded to this review

We’re sorry you were unhappy with your stay. We appreciate your feedback and will work hard to fix the issues you experienced. Stacy More 

Valley Grove, West Virginia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had booked a room by the pool originally. We arrived at 9:30am on the day of our check in and couldn't check in until 4 pm. We asked the front desk ladies if we could get a ocean front room instead, not expecting results, but it never hurts to ask. To our great surprise one was available and she... More 

Helpful?
1 Thank Leslie R
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you so much for the great review! I'm so happy it worked out that we could get you into your room early and an Ocean view at that. We look forward to seeing you back again soon. Stacy More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a diamond in the sand! For all you diehard outer banks vacationers this is the old Colony Four BUT totally redone and with the same owners! The rooms are very comfortable with a friendly and helpful staff. Can't wait to return! Breakfast was good but wish had more variety if you're staying more than two days. Pool small... More 

Helpful?
Thank Janet T
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you so much for the great review! Glad you enjoyed your stay and we look forward to seeing you back soon. Stacy More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator, microwave, in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. We also have a limited number of King Studio Suites available. Complimentary continental breakfast. complimentary passes to the YMCA. Newly renovated rooms and efficiencies for 2016. ... more   less 

Additional Information about Shutters on the Banks

Address: 405 S Virginia Dare Trl, Kill Devil Hills, NC 27948-7898 (Formerly Colony IV by the Sea)
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Price Range: $124 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shutters on the Banks 2.5*
Number of rooms: 86
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Also Known As:
Shutters On The Banks Hotel Kill Devil Hills
Colony Iv
Shutters On The Banks Outer Banks, NC - Kill Devil Hills
Hotel Style:
#1 Family Hotel in Kill Devil Hills
#2 On the Beach Hotel in Kill Devil Hills
#3 Romantic Hotel in Kill Devil Hills
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