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Shutters on the Banks

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908 Reviews from our TripAdvisor Community

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Showing 902: English reviews
Rochester , NY
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We thought the place was great ! Very clean , great location, lots of restaurants to drive to locally , or one across the st . Great breakfast , ate it everyday !! Love the biscuits and gravy !! The staff were all nice , indoor and outdoor pool . And best of all quick walk out backdoor to the... More 

Helpful?
Thank Eric0703
Stacy R, Manager at Shutters on the Banks, responded to this review

So glad you had a great stay, we look forward to seeing you back again soon. More 

Richmond, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed June 13, 2016

We started staying at Shutters on the Banks 13 years ago, and we return every year! When you stay at Shutters, expect to be treated like family because it is family owned and operated. It is always clean, the staff is super friendly and quick to accommodate, and the main part of the hotel has been completely renovated. From an... More 

Helpful?
3 Thank Melanie G
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Midlothian, Virginia
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Perfect location and great timing in mid september 2016. Weather was 68deg to 74 deg - dusk to dawn. Great accomodation : small 2nd-floor suite rooms but clean and comfortable. I would have preferred the 2nd floor ocean view rooms, though. However, The hotel is right at the beach. in less than a minute walk - your toes will be... More 

Helpful?
Thank lstarks613
Myrtle Beach, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Disappointing experience. Beware of later than usual check in time. Rooms are dated. Bathroom is small with vanity located in the living area. Staff is untrained and not helpful. Called for a wake up call at 9:00pm and again at 9:30 but received no answer from the front desk. The oceanfront rooms have good views but doesn't make up for... More 

Helpful?
2 Thank TJG1955
Morrisville, North Carolina
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Other then the tropical storm making a small dent in our beach vacation... Shutters On the Banks was just what we were looking for! The beds were cozy, the rooms were nice and beachy feeling, and the ocean view was amazing! The staff were friendly and more then accommodating when there was an error on our bill. Breakfast was great... More 

Helpful?
1 Thank sarahnate
Stacy R, Manager at Shutters on the Banks, responded to this review

So glad that you enjoyed your stay and I am sorry the sandy balcony was not taken care of immediately following our messiest guest of the year "Hermine". We can't wait to have your back again! Stacy More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Thank you for an excellent place to stay for our first family beach vacation! We already booked our room for September since we enjoyed it so much here. We really enjoyed out stay here. It was our first stay and I was unsure of what to expect because I've had bad experiences in the past with other beach hotels. I... More 

Helpful?
2 Thank Jenna I
Stacy R, Manager at Shutters on the Banks, responded to this review

So glad that you had a great experience here, we hope that you will make it you family's home away from home. Stacy More 

Apex, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When i booked my room here for three nights i was promised an oceanfront, king size, renovated room! When we arrived the oceanfront was the only thing that even kept us in the old, outdated room with a terrible small bed - the view was great and the next morning i went to stacy, the manager and explained our situation.... More 

Helpful?
1 Thank doroe24
Stacy R, Manager at Shutters on the Banks, responded to this review

I'm sorry about the reservation confusion, but glad we were able to find a suitable solution. I hope that you are able to come again next year and enjoy both the upcoming renovation and the great view from our balconies. We look forward to welcoming you back. Stacy More 

Virginia Beach, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at Shutters on the Banks for a couple of days. We ended up staying here after checking with other hotels in the area and being treated with disrespect by a check in person at a different hotel (Sea Ranch). The staff, in particular the front desk people, were very nice and helpful. They pointed us to things... More 

Helpful?
1 Thank schopin
Stacy R, Manager at Shutters on the Banks, responded to this review

We are so glad that you found us and enjoyed your stay. We look forward to having you back next year. Stacy More 

Montross, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We recently visited in July. Both of the rooms we stayed in were nice and clean. The location was great too. I would stay again. The rooms were quiet also, and didn't have a lot of outside noise, and I felt resred when we left. I recommend this hotel.

Helpful?
Thank CMundy1969
Stacy R, Manager at Shutters on the Banks, responded to this review

Thank you for the review, we're glad you enjoyed your stay and we hope to see you back again! Stacy More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

My son and I stayed at Shutters on the way home from a road trip to NY. The room was just okay and the service was about the same, uninspired. I had reserved a "dunes" view - but as I was on the first floor of the larger building I was really just looking out behind the hotel straight into... More 

Helpful?
1 Thank Jeanne_P49463
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator, microwave, in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. We also have a limited number of King Studio Suites available. Complimentary continental breakfast. complimentary passes to the YMCA. Newly renovated rooms and efficiencies for 2016. ... more   less 

Additional Information about Shutters on the Banks

Address: 405 S Virginia Dare Trl, Kill Devil Hills, NC 27948-7898 (Formerly Colony IV by the Sea)
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Price Range: $98 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shutters on the Banks 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Shutters On The Banks Hotel Kill Devil Hills
Colony Iv
Shutters On The Banks Outer Banks, NC - Kill Devil Hills
Hotel Style:
#1 Family Hotel in Kill Devil Hills
#2 On the Beach Hotel in Kill Devil Hills
#3 Romantic Hotel in Kill Devil Hills
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