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Called front desk reservations on 13th February to reserve room for 14th February. Was asked did we have any discounts told them we were retired military. Was quoted a rate, we asked about the cancel reservation policy was told must be cancelled 24 hours in...More
Response from THESALESOFFICE, Director of Sales at Holiday Inn Express Hotel & Suites ConcordResponded March 6, 2017
Hello and thank you for your service and review. Your call was originally received by our brands call center on February 13th. Two rates were noted, State and Federal and that Government identification was required. Based on your identification you are eligiable for the Federal...More
I stopped here to rest before reaching me destination. Rooms are clean and renovated. Front desk staff was great and let me check in at 130pm. The room was clean and fully stocked with toiletries.I love holiday in express, my favorite brand.More
Response from THESALESOFFICE, Director of Sales at Holiday Inn Express Hotel & Suites ConcordResponded August 8, 2016
Hello and thank you for your wonderful review, it was our honor to host you! We know how important rest when traveling it was a pleasure to extend your check out. Cheers and we hope to meet again. And.... Holiday Inn Express & Suites loves...More
I've generally been pretty happy with Holiday Inn Express and the one in Kannapolis is no exception. The bed was very comfortable and there is plenty of space in the room. The hotel is right next to I-85 and you can hear the cars on...More
Thank Scott W
Response from THESALESOFFICE, Director of Sales at Holiday Inn Express Hotel & Suites ConcordResponded January 12, 2017
How can we possibly thank you for taking the time to post your personal thoughts and compliments? Our guests feedback is our greatest asset and we will take fast note to all your feedback. Our windows are being fitted with state of the art noise...More
Excellent breakfast host. Breakfast was great. Friendly and fast check in; Flat screen TV, fridge, coffee pot and microwave;
BAD: Dirty blood stained mattress. Bottom sheets had blood stains; there were bugs in the room; Ice makers on first and third floors only. I saw...More
Response from THESALESOFFICE, Director of Sales at Holiday Inn Express Hotel & Suites ConcordResponded August 15, 2016
Thank you for your review and most importantly for recognizing our breakfast host. Our team works hard to be the best in our industry. Although uncommon, it does appear per your feedback that although our Food & Beverage team excelled our Housekeeping team had opportunity,...More
This hotel is in prime location. Sometimes when I am near the Charlotte area on business, I stay here due to everything one may need is in walking distance. The rooms are clean with very comfortable bed. The front desk clerk (especially evening shift) are...More
Response from THESALESOFFICE, Director of Sales at Holiday Inn Express Hotel & Suites ConcordResponded July 11, 2016
Thank you for your very kind review and recognizing our prime location! Our front office team is our crown jewel, and we appreciated you recognizing their service to you. We look forward to the pleasure of meeting again and wish you very happy travels.
$101 - $161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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