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Comfort Inn & Suites Kannapolis - Concord

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3033 Cloverleaf Parkway, Kannapolis, NC 28083 (Formerly Fairfield Inn Kannapolis)
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1 room 1 adult
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Comfort Inn & Suites Kannapolis - Concord
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42 Reviews from our TripAdvisor Community

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Hurt, Virginia
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

My daughter and I spent one night here and enjoyed our stay. I chose here because the rate was good and it was close to Concord Mills. The staff here seem to do an excellent job at customer service. The beds were comfy and the room was really clean. We skipped the breakfast although it didn't look bad. I would... More 

Helpful?
Thank Poo1972
THESALESOFFICE, Director of Sales at Comfort Inn & Suites Kannapolis - Concord, responded to this review

There is nothing more important to us then our guest, and thank you for letting us know you felt this. We hope you had an excellent shopping experience and enjoyed your time with your daughter. We look forward to seeing you again. Cheers and Happy New Year More 

Cleveland, Ohio
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 9, 2015

The staff here was super-friendly and efficient. Everything in the lobby, halls, exterior and our room was clean. The breakfast was typical for a stay at this chain and the dining area was pleasantly decorated.

Helpful?
Thank SevenJuran
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Sevenjuran, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Douglasville, Georgia
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 7, 2015

I realize that since the Comfort Inns are individually owned that they can be "hit or miss" when it comes to adequate accommodations; but this one is a HIT!! It has a modern feel. The hot breakfast included biscuits, sausage, gravy eggs, waffles, etc. It received a 9.1 on bookings.com and I would agree! Very accommodating staff. It is in... More 

Helpful?
Thank Janice H
Andy S, Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Janice, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Green Cove Springs, Florida
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 9, 2015 via mobile

Great place recently renovated. Easy checkin, friendly knowledgeable staff. Great set up for breakfast. Sausage biscuits and scrambled eggs... yummy. Fruit and yogurt too. We'll be there for next year.

Helpful?
Thank rcream
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.The beds are as per Choice Hotel Stander and we have to follow there stander. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable... More 

1 review
3 of 5 stars Reviewed September 24, 2015

The area is nice, there is lost of construction on the highways but it is manageable. My biggest issues is that bed was too hard, I slept badly every night and couldn't wait to get home to my own bed.

Helpful?
Thank Lynn D
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.The beds are as per Choice Hotel Stander and we have to follow there stander. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable... More 

Mebane
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 21, 2015

At check-in was asked to give a credit card said it was for incidentals. I asked what "incidentas" consisted of was told it was basically if we stole anything they could charge our card. Also told me they did a smell test and if the maids smelled smoke in the room it was a $250 charge. If the reservation wasn't... More 

Helpful?
Thank Janet P
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Janet, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Wilson, North Carolina
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 29, 2015 via mobile

I was able to blindly select this through my travel website. What a pleasant surprise! I picked a price and got a deal on two queen bed room. This hotel was in a good area right off the highway (I-85) about 35 minutes outside of Charlotte. The staff at both check-in and check-out was friendly and fast. I got a... More 

Helpful?
Thank Ocean-n-Earth
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Fort Mill, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 28, 2015 via mobile

Very nice hotel .Great breakfast bar and friendly staff.Rooms very clean.Thank you to the staff and Mgmt for a very nice stay.Was in the area on a reset and was made to feel welcome from the time i entered the front door Thanks again and see you again.:).

Helpful?
1 Thank neet79
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

High Point, North Carolina
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed August 28, 2015

This hotel was very clean and looks great after a recent remodel. The entire staff at this location are very friendly and accommodating. They do offer a breakfast bar which is nice and the rooms are very clean and the beds sleep well. The entire property just went thru a complete remodel and it shows. The location is very good... More 

Helpful?
Thank Tarheel-2629
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Kannapolis, North Carolina
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 9, 2015

Spent a week at the Comfort Inn while house hunting in the area. The staff was friendly and helpful. the hotel is very clean and the bed are comfortable. Plus there is complimentary breakfast every morning. Fitness center, swimming pool and small business center. Central location right off I-85; restaurants, shopping center, movie theater and local attractions close by.

Helpful?
Thank Rebecca P
Andy S, Front Office Manager at Comfort Inn & Suites Kannapolis - Concord, responded to this review

Dear Rebecca, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

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