We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hampton Inn & Suites Jacksonville

Expedia.com$88*
View Deal
Certificate of Excellence
GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hampton Inn & Suites Jacksonville
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

674 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Hampton Inn & Suites Jacksonville
See the most recent reviews
Showing 674: English reviews
Prospect Park, PA, United States
Reviewed 3 weeks ago

Our family stayed here for a long weekend so that we could visit our son who is stationed at MCAS New River. The hotel is very clean and the staff is super - we were always met with a smile and a cheerful greeting! Breakfast is very good with a full variety to choose from and held in a lovely,...

Review collected in partnership with Hampton
 Report
Helpful?
Thank J6090QLrebeccam
Nikki T, Operations Supervisor at Hampton Inn & Suites Jacksonville, responded to this review

Thank you so much for you glowing 5 star review! We are overjoyed that you had such a wonderful stay with us. As service is what we strive for, we love to hear when our guests take notice of the entire staffs hard work to ensure guest satisfaction. We do hope you come to stay with us again soon!

Bellevue, Washington
Reviewed 3 weeks ago

My sister and I stayed here on a road trip along the SE coast. We selected this hotel because it is associated with Hilton, so we knew it would be good. The room was comfortable and well appointed. We did find the very manly, brown decor to be funny, be we assumed that is because of the proximity to a...

Review collected in partnership with Hampton
 Report
Helpful?
Thank Traveler98005
Nikki T, Operations Supervisor at Hampton Inn & Suites Jacksonville, responded to this review

We love to hear when people are loyal to Hilton Brand hotels! We are happy you enjoyed your stay with us and it was a comfortable stay. We hope to have you back soon!

United States
Reviewed 3 weeks ago

Fantastic hotel and staff. The rooms and facilities are in great condition and well maintained. The staff was wonderful. Always professional, courteous, friendly and interactive. Gabriella, Kelsey and Chloe always made sure everything I needed was taken care of, even giving local-area food recommendations. I changed rooms and Brandon moved all my belongings, even hanging up my suit! Kayla made...

Review collected in partnership with Hampton
 Report
Helpful?
Thank 472jeffreyg
Brittanee G, Sales Coordinator at Hampton Inn & Suites Jacksonville, responded to this review

Thank you from the bottom of our hearts for the kind words and 5 star review! We appreciate hearing you had a wonderful stay with us and that our staff was exceptional! We do everything we can to accommodate any of our guests needs! We look forward to seeing you again soon!

Spokane, Washington
Reviewed 4 weeks ago

Came to Jacksonville to visit with our nephew--from the minute we walked in the front door we were treated very warmly. The front deck staff were very welcoming. The rooms were a good size and very clean. The first thing we noticed was how quiet the room was which made sleeping wonderful. The breakfast in the morning was nicer than...

Review collected in partnership with Hampton
 Report
Helpful?
Thank Rdray2
Brittanee G, Sales Coordinator at Hampton Inn & Suites Jacksonville, responded to this review

Thank you for the wonderful 5 star review! We appreciate the kind words about our hotel and staff. Thank you for choosing the Hampton Inn & Suites here in Jacksonville, NC and hope to see you again soon!

Janesville, Wisconsin
Reviewed 4 weeks ago

Staff was disinterested, unhelpful and borderline unprofessional. My son and his fiancé had already checked in to the hotel and met us at the door when we arrived at 2pm. We went to check-in and we were told the room isn't ready but that guaranteed check-in is at 3pm. We waited in the lounge area where we could see the...

 Report
Helpful?
Thank the4martins2017
Brittanee G, Sales Coordinator at Hampton Inn & Suites Jacksonville, responded to this review

I want to give my apologies for the issues you encountered during your recent visit at the Hampton Inn & Suites here in Jacksonville, NC. I am sorry for any inconvenience you experienced. If you would like to speak with a manager regarding this issue please feel free to call the hotel and ask for the manager on duty. We...

VA
Reviewed 4 weeks ago

This hotel is always a plus for us to stay while in the area. The staff is great, the location is great and the breakfast is great. My first choices most of the time I travel is the Hampton. I love the 100% guarantee. That to me means they care....

Review collected in partnership with Hampton
 Report
Helpful?
Thank ishamble
Brittanee G, Sales Coordinator at Hampton Inn & Suites Jacksonville, responded to this review

I would like to thank you for writing us such a wonderful review! I am very pleased to hear that your experience was a pleasant one. We are constantly striving to improve our guest experiences and it is encouraging to hear when our guests have a wonderful stay. We appreciate your loyalty and look forward to seeing you again soon!

Jacksonville, United States
Reviewed 4 weeks ago

On one of the beds, the sheets appeared to be already used. Enjoyed the warm chocolate cookies in the evening. My room was not thoroughly cleaned every day. The convenience of restaurants nearby was good.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Q8548GEcarolynw
Nikki T, Operations Supervisor at Hampton Inn & Suites Jacksonville, responded to this review

I want to convey my apologies for the issues you encountered during your recent visit at the Hampton Inn & Suites Jacksonville North Carolina. I am deeply sorry for any inconvenience you experienced. As service is the only product that we sell, creating rewarding experiences for our guests is my only goal. Comments from our guests enable us to continually...

Marinette, Wisconsin
Reviewed 4 weeks ago

Was a pleasant stay for our trip. We had problems the first night that were corrected immediately after talking with staff. Rooms were clean and breakfast was top notch for items being offered. We will stay here again!

Review collected in partnership with Hampton
 Report
Helpful?
Thank Randy M
Nikki T, Operations Supervisor at Hampton Inn & Suites Jacksonville, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor. We value every guest's comments as it lets us know what we can do to improve and better ourselves for our guests. We are thrilled we were able to fix any issues immediately and that you had a wonderful stay. We cannot wait to have you...

Mesa, Arizona
Reviewed 4 weeks ago

We went to Jacksonville to visit my son and his family at the base. It was a great location and newer hotel. Breakfast buffet was awesome. Nice gym. Convenient to Target and restaurants. I have stayed here before and will again.

Review collected in partnership with Hampton
 Report
Helpful?
Thank 595dawnal
Brittanee G, Sales at Hampton Inn & Suites Jacksonville, responded to this review

Thank you for your review of your stay with us. We appreciate you taking the time to let the TripAdvisor community know how it was! We appreciate your loyalty with us, and look forward to seeing you again in the future!!

Reviewed 5 weeks ago

This hotel was perfect for what we needed. The staff went above and beyond to accommodate us in any way they could. Close enough to Camp Geiger about a 15 minute drive. The hotel was immaculate including our very comfortable bed.

Review collected in partnership with Hampton
 Report
Helpful?
Thank karenpS7611BQ
Brittanee G, Sales at Hampton Inn & Suites Jacksonville, responded to this review

Thank you so much for the kind words and the rating! We are glad we could accommodate your needs and look forward to seeing you again in the future!!

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (17)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (3)
Viewed
Dining (4)
Viewed
Room/Suite (15)
Viewed
Bathroom (2)
Viewed
Other (6)
05/07/2017 05/08/2017
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.6 mi away
Home2 Suites by Hilton Jacksonville
0.3 mi away
Staybridge Suites North Jacksonville
1.1 mi away
Extended Stay America - Jacksonville - Camp Lejeune
Show Prices
Show Prices
Show Prices
0.7 mi away
Fairfield Inn & Suites Jacksonville
0.9 mi away
TownePlace Suites Jacksonville
TownePlace Suites Jacksonville
#6 of 30 in Jacksonville
149 reviews
0.6 mi away
Courtyard Jacksonville
Courtyard Jacksonville
#5 of 30 in Jacksonville
61 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay at the Hampton Inn and Suites Jacksonville, NC, Award Winner of the Certificate of Excellence by TripAdvisor for 3 consecutive years and #1 in satisfaction in the Jacksonville Onslow County area. Our hotel is conveniently located on Western Boulevard within walking distance to numerous restaurants and shopping options, and with easy access to US Highway 17. Whether your stay is for business or pleasure, enjoy complimentary WiFi access. Start your day right with Hampton’s complimentary hot buffet breakfast; enjoy free coffee, tea and hot chocolate 24 hours a day. Make the most of your leisure time with our state of the art fitness center or enjoy a relaxing swim in the sparkling salt water pool. We look forward to welcoming you with our Hamptonality! ... more   less 

Additional Information about Hampton Inn & Suites Jacksonville

Address: 1032 Hampton Inn Way, Jacksonville, NC 28546
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $94 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Travelocity, Orbitz, Booking.com, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Hampton Inn & Suites Jacksonville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Jacksonville
#1 Family Hotel in Jacksonville
#2 Green Hotel in Jacksonville
#2 Romantic Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Jacksonville staff and other travelers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Hampton Inn & Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room on the first floor will be noisy!”
the4martins2017, 4 weeks ago | Read review
“Stay on the southeast side. It's away from the road noise.”
KCallahan47, Mar 15, 2017 | Read review
“You are there for a purpose so all rooms are good.”
reginaldharper533, Feb 7, 2017 | Read review
“If traveling with a group, request to stay on the same floor at time of reservation.”
895shh, Nov 27, 2016 | Read review
“Some rooms are connecting and they do have suites with sofa bed.”
222rosemaryc, Oct 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$88* /night
View Deal
TripAdvisor$88
Hampton.com$88
Hotels.com$88
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates