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Suburban Extended Stay Hotel Camp Lejeune

Traveler (15)
Room & Suite (26)
Pool & Beach (2)

About

#16 of 30 hotels in Jacksonville
Location
Cleanliness
Service
Value
Comfortable rooms with at-home features and amenities that make us a great place to stay for extended military training, job relocation and any extended stay visits, as well as being convenient for our business and leisure travelers as well. Easy access to the military bases, closest hotel to Camp Johnson and only 3 miles from Camp Lejeune. Centrally located to several Jacksonville, North Carolina restaurants and shopping, just a couple of minutes from our hotel. For family fun, we are close to several beaches, including Onslow and Topsail Beach. We offer numerous features, outstanding service and a great location. Whether you need accommodations for one night, several weeks or many months, the Gold award-winning Suburban Extended Stay Hotel Camp Lejeune is a great place to stay. Make a reservation with us today and we'll make you feel at home.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Meeting rooms
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
131Reviews
4Q+A
32Room tips
Traveler rating
  • 58
  • 35
  • 17
  • 7
  • 14
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Popular mentions
Our hotel room was filthy. We checked in fairly late and as soon as we opened the door, we were met with sticky floors and a bad odor. The carpet was stained badly. We had Clorox wipes with us and wiped the floors. As you can see in the picture, the once white wipes were covered with disgusting grime after wiping the bathroom and entry tile! There also were pubic hairs in the shower. There was visible dirt on the TV remote so we wiped it down too and again, visible grime could be seen on wet wipe. We had booked 3 nights booked through hotels.com. We tried to cancel our last night of our stay after one night staying here. The manager claimed he couldn’t refund us but we later learned it was up to him. Suburban had accepted payment from Hotels.com for three nights and therefore THEY had the responsibility of issuing the credit. Our experience here was horrible! Don’t make the same mistake we did...book somewhere else!
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I stayed at this hotel for a week while on spring break to visit my boyfriend. I was a little apprehensive because of the reviews online. But I had a great experience! The check in process was super simple and everyone was very friendly. The hotel didn’t smell like cigarettes or anything like that. My room was super clean. I did not find any bugs which I was nervous about. And the bed was actually super comfortable! If you want a cheap stay near one of the base gates this is definitely the place to do it. I do not have a single bad review to express about my stay!
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Stayed here for a night, and visited a marine. Good room for the price. Bed needed more blankets in my opinion, as me and my girlfriend were fighting for the one, but everything was fine, and would stay again.
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Made a reservation through booking.com and for some unforeseen circumstances, I had to cancel my stay. I called booking.com and they said they would handle everything. They called the GM and who told booking.com that this room couldn't be canceled but when I called the GM, he told me that booking.com was going to charge them either way. Pay a little more for a nice hotel, especially if you're in the military because this hotel in a military town has zero support.
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Response from Mangement2018, Director of Sales at Suburban Extended Stay Hotel Camp Lejeune
Responded Dec 20, 2018
First, I would like to apologize on your experience with our Wingate Property in Greenville, NC. Thank you for letting us know of these issues as we will be taking action to improve the customer experience.
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So...when getting there last week, the lady at the desk was very friendly, lobby looked clean. Once you got into the elevator it just smelled like cigarettes and stale air. My room was on the 4th floor and the entire hall smelled like weed. When I got into the room it looked and smelled pretty clean. Checked under the blankets, sheets, and checked the mattress, appeared to be clean, although stained with who knows what. After being in the room for like 10 minutes there was a knock on the door, as I was waking to it, a lady from house keeping unlocked the door and came in, and seemed kind of surprised I was in there. She was nice though, had left her sprite in the freezer so after getting it she left. Stayed for 4 nights and the next day or so my girlfriend was itching and scratching on her arms and legs and was starting to get what looked like a rash, and then yesterday my arms started doing the same. Today she went to the dr and they told her it was bed bug bites. And here’s a picture of one of my arms.
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Response from Mangement2018, Director of Sales at Suburban Extended Stay Hotel Camp Lejeune
Responded Dec 20, 2018
First, I would like to apologize on your experience with our Wingate Property in Greenville, NC. There is no exceptions on the issue you have addressed about our property. Again my apologies and thank you for letting us know of this issue as we will be taking action to improve the customer experience.
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PRICE RANGE
$65 - $114 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina CoastJacksonville
NUMBER OF ROOMS
121
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