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TownePlace Suites Jacksonville

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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was spotless, inside and out. Room was immaculate. Staff was courteous and knowledgeable. Bed was comfortable. Water pressure was great. Perfect for business travelers. Wifi speeds were sufficient. Desk space to work was adequate. Room lighting was good. I will make this my first choice whenever I'm within 45 minutes of Jacksonville, NC.

Helpful?
Thank Clemchad
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

thank you for sharing your experience at our TownePlace Suites in Jacksonville, NC. We appreciate your feedback and are delighted to hear you had a great stay. Your feedback is integral to our ability to continue to improve our service. More 

Dayton, Ohio
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 30, 2016 via mobile

Very nice room and staff was accommodating and so helpful. Second visit and just as good as the first. Breakfast was great and the coffee tasty. We had a handicap room and there was a lot of room, a queen bed, couch and desk. Very quiet even though we were next to breakfast area and elevator.

Helpful?
Thank meanlevine
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you very much for taking time to share your opinions of our TownePlace Suites, Jacksonville, NC. A special thank you for returning and becoming part of our TownePlace Suite family. Looking forward to your next trip. Safe travels. More 

Bethlehem, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 21, 2016 via mobile

Best bargain while staying in Jacksonville, NC. very clean facility and guest rooms, professional staff, pet friendly, awesome breakfast included with stay. Outdoor pool with grille area is always clean. Pool opens early at 7 am and stays open till 11 pm.

Helpful?
Thank pops327
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Guest, Thank you for taking time to go on to Trip Advisor and give us your opinion. We enjoy hearing from our guest. I can't wait to share your review with my staff. We hope you visit us again on your next trip to Jacksonville, NC. More 

A TripAdvisor Member
5 of 5 stars Reviewed July 16, 2016 via mobile

Awesome people very professional friendly staff And very pet friendly...loved it going back again soon felt like a second home...the room was great had a kitchen dish washer fridg an stove top ..king bed .with pull out bed great get away

Helpful?
1 Thank A TripAdvisor Member
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Family, Thank you for your comments on Trip Advisor, we love hearing from our guests. We are looking forward to your next visit. If there is anything we can do to make your stay more enjoyable please let me know. Anette Houle/General Manager More 

New York City, New York
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 16, 2016

I had a brief stay at the TownePlace Suites in Jacksonville this week. It was a fine place to stay, convenient to where I needed to be. The parking was full when I arrived except one lone spot where the SUV in the next spot was parked sideways so it was a squeeze. I noticed that another SUV with a... More 

Helpful?
Thank Annah P
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Okay, Thank you for taking time from your schedule to comment on Trip Advisor. I want to apologize for the parking issue, it usually isn't a problem We are doing our renovations and the one parking lot was taken by our construction company. I do apologize and wanted you to know our renovations are almost complete. The next time... More 

North Carolina
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 13, 2016

We enjoyed our two day stay here, just the two of us! The manager, Annette, happened to come out while we were waiting for the front desk clerk, Porsha, to finish checking in another guest. Annette got right on the computer and checked us in and gave us an upgrade to a king bed, which was really nice. She is... More 

Helpful?
Thank Lisaj1962
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Linda, Thank you so much for taking time out of your day to write a review on Trip Advisor but most of all for choosing to become part of our TownePlace Suites family. We hope to see you again soon. Anette Houle/General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2016 via mobile

This suite is perfection. Comfy beds great kitchen, nice pool, office area is very accommodating. Staff here was very helpful. Nice area for the free breakfast. All in all. I'd give this place 10 stars if I could. We will be back next week. I sure hope we can stay here then.

Helpful?
1 Thank Teresa M
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Perfection, Thank you so much for taking time to write a review on Trip Advisor. We love hearing from our guest. We work very hard to make your stay "your home away from home" experience. I am happy you enjoyed your stay and that you are coming back. See you soon. Anette Houle/General Manager More 

Lincolnton, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 28, 2016

We thought it was gonna be a bad visit when we had to go back downstairs 4 times for a new room key to even get in the room...but turns out the battery was dead to the key swipe on the door. However, our door was stuck and wouldn't open properly. We were quickly moved to a new room and... More 

Helpful?
Thank saerhyne
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Family Trip, We really enjoy hearing from our guest and appreciate you taking the time to put your comments on Trip Advisor. I am also happy that my staff took good care of you. We hope to see you again on your next family trip to Jacksonville. Sincerely Anette Houle/ General Manager More 

Oshkosh, Wisconsin
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 4, 2016 via mobile

Check in was awesome, very helpful staff and process was smooth. Room was average and bed was comfortable. Breakfast was ok, a few of the mornings they ran out out of sausage, it would of been nice to have a few additional options and have different meats or eggs served each day instead of the same thing every day. Outside... More 

Helpful?
Thank Lucinda R
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for taking time to comment on Trip Advisor. We appreciate our guest and enjoy hearing from you. I will be sharing your comments with my team and take your suggestions to the appropriate department heads. We realize you have many choices in Jacksonville and thank you for choosing our TownePlace Suites. Sincerely, Anette Houle /GM More 

Pahrump, Nevada
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 25, 2016

Arrived way early but was met with a smile & checked in right away! Had some trouble with the TV & there was someon at my door in in like 2 minutes and straightened it out. Handy access to shopping, restaurants. The elevator is slow, but that is the only wonky about the place. I'd stay again!!

Helpful?
Thank Kevin K
TPSJax, Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for sharing your experience at the TownePlace Suites Jacksonville. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Whether traveling to the Jacksonville area on military or government business at Camp Lejeune, New River Air Station, or Camp Geiger, or leisurely visiting Wilmington, Emerald Isle, and Surf City, we are the perfect place to stay. We are centrally located to several area companies and local attractions; shopping, dining and entertainment are only 2 miles away and coastal beaches just a 30 minute drive. ... more   less 

Additional Information about TownePlace Suites Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $76 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jacksonville 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Priceline, Odigeo and Marriott so you can book your TownePlace Suites Jacksonville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#5 Family Hotel in Jacksonville
#7 Business Hotel in Jacksonville
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