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TownePlace Suites Jacksonville

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141 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Reviewed 4 days ago NEWvia mobile

WOW...this place is wonderful. Stayed for 3 days to visit kids and grandkids. From checkin to checkout the staff was very friendly. It appears to be fairly new...we had a king bed, small couch, desk area, small kitchen fully stocked with dishes, pots, glasses. Bed was so comfy along with clean linens. The bathroom is roomy and spotless. Walmart is...

Thank rdaniel911
Durham, North Carolina
Reviewed 2 weeks ago

Took some time for just ME and this was a nice, quiet, pleasant get away. I felt pampered with absolutely nothing to do and no one to bother me. Staff was extremely pleasant and helpful with directing me to places. It helped alot that Walmart's Neighborhood grocery was right across the street and the theater right next door. A bunch...

Thank Dee55carp
Reviewed 3 weeks ago via mobile

We stayed at this hotel for a few nights, the staff went out of their way to accommodate us, we noticed that the hotel had excellent managment. The rooms were clean spacious and nice. The breakfast buffet well stocked and very clean. Highly recommend this hotel to anyone in the area.

Thank Tiffany A
Ashburn, Virginia
Reviewed 3 weeks ago

I recently stayed at the Townplace Suites on several occasions in November and December while helping my Dad in Jacksonville. The hotel was welcoming and all of the staff were very kind and helpful. The breakfast was wonderful. The hotel rooms were clean and comfortable. I always enjoyed coming back to this hotel when in Jacksonville because I know I...

Thank Beth M
Macon, Georgia
Reviewed 4 weeks ago via mobile

We stayed here on a Monday through Wednesday. The lobby was nice and clean. Our check-in was quick. Our room was spacious and clean. We rented a 2 bedroom suite and the price was excellent. Our beds were comfortable. The bathroom was spacious. The hotel was also reasonably quiet. The parking lot seemed safe...it was directly in front of the...

Thank lizzeyriley
Reviewed November 29, 2016 via mobile

So I flew down to Jacksonville to visit my boyfriend in the military. We wanted to stay in a nicer hotel that wasn't super expensive. I was honestly so happy with this hotel! We got there and the girl working was struggling with another customer over something that she had absolutely zero control over and she handled herself so much...

Thank Samantha J
Indianapolis, Indiana
Reviewed November 15, 2016

This hotel was very clean and the room was very quiet. Was nice to have breakfast available every morning. Did not hear any outside noise outside of my room at night and felt safe in the main part of the hotel and the exterior. The bedding was extremely comfortable and the price was very reasonable. I would definitely suggest this...

Thank Darene P
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Short visit, Thank you very much for taking time to comment on your stay at our TownePlace Suites. We are all happy that your stay was enjoyable, I can't wait to share your comments with my staff. We hope to see you again on your next trip to Jacksonville, NC. Happy travels, and enjoy your holidays.

Peoria, Illinois
Reviewed November 12, 2016 via mobile

Although marketed as an extended stay brand, this product is a great choice for overnight as well. The rooms are packed with convenient touches that maximize stay value. Infrastructure was well done for the price point and configuration choices provide good selections for everyone from the individual traveler to the family. This is example is staffed with personable and competent...

TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for taking the time to share your recent experience at our TownePlace Suites by Marriott. We are very happy that you enjoyed your stay. One of our key priorities is to provide the highest level of friendly and courteous service. It was a pleasure having you as a guest and we hope you will return again in the...

Reviewed November 1, 2016

we were looking for a nice safe, place to stay that was a good value and was family oriented and had a pool. a place where our grandchildren could play and swim and Accepted large dogs.. we have two large dogs, a Bullmastiff and a large pitbull. we arrived early and asked if we could check in, the room was...

Thank Bill A
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Pet Friendly, Thank you for commenting on your stay at our TownePlace Suites. Our goal is to make all of our guest feel like we are their "Home Away From Home". We certainly enjoyed having you and your family visit with us. We hope to see you all again soon. Happy and Safe travels.

Smyrna, Delaware
Reviewed October 6, 2016

Fantastic, place to stay. Hotel was clean, recently renovated, and the staff was more then pleasant, and never at a loss to strike up conversation and extend pleasantry's no matter what time of day/ night. The common areas were well maintained and clean. The free continental breakfast was icing on the cake (the Waffles are to die for). Hotel rooms...

Thank patricktaylor2016
TPSJax, Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for your comments on Trip Advisor, we appreciate you taking time to do this. We are also happy that you chose to become part of our TownePlace Suites family. I see this is you third trip here for the Seafood Festival and we can't wait to see you again next year. Safe travels.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether traveling to the Jacksonville area on military or government business at Camp Lejeune, New River Air Station, or Camp Geiger, or leisurely visiting Wilmington, Emerald Isle, and Surf City, we are the perfect place to stay. We are centrally located to several area companies and local attractions; shopping, dining and entertainment are only 2 miles away and coastal beaches just a 30 minute drive. ... more   less 

Additional Information about TownePlace Suites Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $76 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jacksonville 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#5 Family Hotel in Jacksonville
#7 Business Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Jacksonville staff and other travelers.
4 questions
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Questions? Get answers from TownePlace Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The suites make it feel more like home”
 of 5 bubbles darenep, Nov 15, 2016 | Read review
“We overlooked the pool from the third floor which was nice to see if it was crowded or not prior to going down. Also a good sunset view!”
 of 5 bubbles Lisaj1962, Jul 13, 2016 | Read review
“Try not to get pool side, it was a little noisy on Friday night”
 of 5 bubbles saerhyne, Jun 28, 2016 | Read review
“One and Two Bedrooms Suites. Really 2 private room in the same suite.”
 of 5 bubbles jossiek761, Jan 19, 2016 | Read review
“I had a bottom floor room with no issues”
 of 5 bubbles ValerieD682, Jan 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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